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thredUP Reviews

1.5 Rating 180 Reviews
12 %
of reviewers recommend thredUP
1.5
Based on 180 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 55%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Returns Process
Could Be Better
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How quickly does ThredUP resolve customer queries?
(1 week ago)
Greater than 29% of reviewers feedback is ThredUP takes over a week to resolve customer queries.
(1 week ago)
76.92%
Industry Average