Travis Perkins Plc Reviews

2.6 Rating 114 Reviews

39 %

of reviewers recommend Travis Perkins Plc

Company Reviews

Questions

Metrics

2.6

Based on 114 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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How quickly does Travis Perkins Plc resolve customer queries?

Helpful Report

(1 month ago)

Greater than 50% of reviewers feedback is Travis Perkins Plc resolves customer queries within an hour.

Helpful Report

(1 month ago)

75.00%

Industry Average

“ excellent service from any branch used, competitive prices and very knowledgeble staff ”

- Mike Derosa

“ Just had an order delivered by Billy what a gent travis perkins s you really do go an extra mile with service Billy unloaded a d then put it in my shed for me as hubby recovering from a cancer operation he really was a lovely guy I think you have benchmarked for other companies my order no was Travis Perkins order: F83040 Dear Heather Order confirmed for delivery on 25 Nov between 07:00-13:00 Service requests have been accommodated Thank you Billy ”

- Heather Northwich Quay

“ Mat at Nottingham branch is an amazing customer service advisor he went extra mile to deliver my goods on time. He is always professional, helpful and polite. He is asset to Travis Perkins I hope he is rewarded for all his hard-work and his dedication to his customers which is outstanding. Many thanks to Mat 😊 ”

- Izzy

Travis Perkins Plc Reviews

Customer Service - Good