Walmart Reviews

2.0 Rating 1,083 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

Questions

Metrics

2.0

Based on 1,083 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Walmart?

Helpful Report

(1 week ago)

You can contact Walmart by Live Chat, Telephone and Email.

Helpful Report

(1 week ago)

63.44%

Industry Average

“ I just wanted to say thank you to Roberto for providing me excellent customer service with my refund. I appreciate what you did for me. Forever grateful. Thank you so much ”

- Anna

“ I have shipped this Chester SC Walmart for 8 years. I have seen them at their worst and their best. Lately they have been at their best imho. Bill, and many others-- wish I could remember all their names-- but in every department/area of the store-- I have received excellent customer service. I love my local Walmart 🤗. ”

- June

“ Tony was very polite, courteous, and his customer service skills were amazing. ”

- Bryan Jones

Walmart Reviews

Customer Service - Average