Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,695 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,695 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased our king size bed with Willow & Hall in 2017 and we couldn’t be happier. The quality is excellent and four years later the bed is still like new. Highly recommend.”

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Posted 2 years ago

“Fabulous sofa bed. Looks beautiful and great to sleep on too”

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Posted 2 years ago

“Our sofa bed still looks good and is comfortable to sleep in after 5 years of use. It is without a doubt the best sofa bed we have ever purchased.”

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Posted 2 years ago

“It is a nice looking chair and easily changed into a comfortable single bed. Guests found it very comfortable to sleep on and it looks still as new. I recommend Willow and Hall if you want a comfortable guest bed that can be used in a sitting room as an attractive easy chair. I am still pleased with the purchase five years later. Quality must be good as it is still as new. Elsa Macintyre”

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Posted 2 years ago

“Well made & comfy to sit on as well as a good spare bed . Value for money and good service/ delivery”

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Posted 2 years ago

“Beautiful hand made sofas - and great customer service. We still love ours and it looks like new 4 years later.”

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Posted 2 years ago

“Fabulous sofa. Great service and we are very happy with the sofa bed and armchairs. Extremely comfortable and stylish sofa and sofa bed.”

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Posted 2 years ago

“The furniture is of excellent quality and even 5 years on is as good as new. The furniture is unique and still feels very special.”

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Posted 2 years ago

“We bought a sofa bed and a sofa 5 years ago, the service and delivery at the time were exemplary and the sofas still look as good as new.”

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Posted 2 years ago

“We bought a corner sofa bed and chair. They were delivered on time down narrow lanes. The delivery team were excellent. The furniture is well made and comfortable, so is the bed!!”

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Posted 2 years ago

“Great service, fantastic quality and excellent customer service. We are very happy with our sofa.”

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Posted 2 years ago

“I bought two sofas and a headboard and all was delivered on time and with care by the carriers. The fabrics and quality of the workmanship is outstanding and I wouldn’t hesitate to buy from this company again in the future 😊”

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Posted 2 years ago

“Received delivery of a new divan bed and headboard. The quality is excellent and it looks beautiful in our new bedroom! Delivery was on time and the drivers were very friendly too.”

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Posted 2 years ago

“Lovely sofa bed - still looks good as new 6 years later!!”

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Posted 2 years ago

“Wonderful service from Willow and Hall in a relaxed environment, coffee and helpful staff. We are loving our Willow and Hall sofas and the covers wash beautifully. Highly recommend this great company and good to know it's not a big chain”

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Posted 2 years ago

“I purchased a 2 seater sofa bed. What quality! I am considering a new sofa and the only people I would buy from are Willow and Hall. It was the all round service - nice people to do business with, quality product and efficient delivery.”

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Posted 2 years ago

“Sofa bed is in as new condition, extremely pleased. Most grateful.”

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Posted 2 years ago

“We bought a sofabed in 2016 and it has been smooth sailing from the start: excellent customer service, prompt delivery and a fantastic sofa, too! It's a stylish sofa trat transforms easily into a comfortable bed. Excellent value for money!”

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Posted 2 years ago

“Great sofa bed, lovely material and comfortable too. Would definitely use Willow & Hall again in the future.”

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Posted 2 years ago

“Very happy with the sofa bed I bought five years ago Purple velvet which has not faded or rubbed, and I like the firm surface of the sofa, so much easier to rise from Nice classic style and the service was good Perhaps COVID has affected the customers service in some of these reviews, but I am pleased and would look again at Willow and Hall”

Helpful Report

Posted 2 years ago

Willow & Hall is rated 4.7 based on 2,695 reviews