Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,697 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,697 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, staff pleasant and helpful, delivery efficient.”

Helpful Report

Posted 9 years ago

“Everything was great - as expected for the price tag - except that the delivery was badly organised and failed to respond adequately or at all to emails. The delivery workers, however, were friendly, professional and kind.”

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Posted 9 years ago

“very comfortable mattress .Rather disappointed with the arm caps they do not sit close or neatly to the side. will send a photo.”

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Posted 9 years ago

“The delivery men were so helpful and really friendly!”

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Posted 9 years ago

“Sales support, delivery, installation and advice all great thanks”

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Posted 9 years ago

“Nice touch was the call to check the Internet order I had placed. Stops the anonymous feeling that Internet ordering can create.”

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Posted 9 years ago

“Prompt and accurate”

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Posted 9 years ago

“Friendly and professional throughout with a good delivery team”

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Posted 9 years ago

“Extremely helpful online and in person. Really worth visiting the showroom to see the fabrics and try out the sofas.”

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Posted 9 years ago

“Very good”

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Posted 9 years ago

“Very good service”

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Posted 9 years ago

“The service received was outstanding from beginning to end”

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Posted 9 years ago

“Responsive and helpful.”

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Posted 9 years ago

“Very friendly & effientient”

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Posted 9 years ago

“fantastic customer service, they pulled out all the stops to get my sofa bed to me as quickly as possible due to a family crisis. Thank you so much.”

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Posted 9 years ago

“Excellent all round service from the website to the sales people at the showroom and right through to the delivery and of course the fantastic product. Very impressed”

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Posted 9 years ago

“Excellent service from all staff from order to delivery.”

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Posted 9 years ago

“Great service, helpful and friendly staff!”

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Posted 9 years ago

“Friendly efficient service. Sofa bed arrived on time. Showroom staff helped in making choice from vast range. Would recommend them.”

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Posted 9 years ago

“Good service throughout. Especially good service at delivery. Care taken to build the sofa bed and demonstrate how to operate it.”

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Posted 9 years ago

Willow & Hall is rated 4.7 based on 2,697 reviews