Woolworths SA Reviews

1.5 Rating 631 Reviews

11 %

of reviewers recommend Woolworths SA

Company Reviews

Questions

Metrics

1.5

Based on 631 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Woolworths SA?

Helpful Report

(1 week ago)

You can contact Woolworths SA by Telephone, Live Chat and Email.

Helpful Report

(1 week ago)

76.59%

Industry Average

“ I am unhappy with the Woolies dash service not delivered ALL items ordered and paid for. The App is slow to inform the user on out of stock items. I had essential items for delivery to prepare for supper not delivered. It's really annoying and crediting my Account later does not Cut it. ”

- Joseph

“ I had the best service from 3 different woolworths stores in Polokwane in the last month. Woolworths Landros mare str,greenery and Savannah. Thank you to each store for 1st class service and friendliness. At each store I was treated like a VIP and I am truly happy with the excellent service I received. Thank you to each and every one. ”

- Lynette Du Preez

“ Very Good service received from Phumlani Mthembu. True ambassador for the Woolworths brand. Good knowledge of all the products he promotes. Very patient and helpful. ”

- Conrad Sydney

Woolworths SA Reviews

Customer Service - Good