“I was waiting to pay the couple in front moved to the exit, I place two small plants on the counter- the rudest shop assistant said in a very loud voice move them, her attitude and manner towards me was appalling. She told me to go to another till when I told her about the way she spoke to me. I will never return what a horrible experience!!!”
“VISITED TARPORLEY GARDEN CENTRE THIS WEEK TO LOOK AT CLEMATIS.ALL THE CLEMATIS ARE PRICED AT £20. ON THE INTERNET THEY HAVE THEM AT £10 WYEVALE SAY THESE ARE ONLY AT A FEW CENTRES !! A COMPLETE AND UTTER WASTE OF A TRIP.I WILL NEVER GO TO THIS OVERPRICED CENTRE AGAIN.”
“Wyevale Garden Centre: Online Order.
We ordered a Canterbury 6 seater rattan garden set in April 2019. Guess what we are still waiting for it.
A catalogue of excuses started with, failed deliveries, broken items and the driver with the wrong number. We have taken time off work so as to receive the delivery and the latest excuse is staggering. A brief history:
1. Ordered online April 2019
2. 1st delivery due on the 1st May 2019- not delivered no excuse given.
3. 2nd delivery 10th May 2019- Wyevale broke the table and glass before it got to us.
4. 3rd Delivery due today 14th May 2019- driver was given the wrong number, and got lost so couldn’t deliver. This despite calls to Wyevale from 10am chasing up a delivery slot.
5. 4th attempt- this coming Saturday 18th May 2019. We shan’t hold our breath!
A catalogue of errors and lies from the customer support team- we would suggest you don’t order anything online from them shambles of a company.”
“Wyevale Garden Centre: Online Order.
We ordered a Canterbury 6 seater rattan garden set in April 2019. Guess what we are still waiting for it.
A catalogue of excuses started with, failed deliveries, broken items and the driver with the wrong number. We have taken time off work so as to receive the delivery and the latest excuse is staggering. A brief history:
1. Ordered online April 2019
2. 1st delivery due on the 1st May 2019- not delivered no excuse given.
3. 2nd delivery 10th May 2019- Wyevale broke the table and glass before it got to us.
4. 3rd Delivery due today 14th May 2019- driver was given the wrong number, and got lost so couldn’t deliver. This despite calls to Wyevale from 10am chasing up a delivery slot.
5. 4th attempt- this coming Saturday 18th May 2019. We shan’t hold our breath!
A catalogue of errors and lies from the customer support team- we would suggest you don’t order anything online from them shambles of a company.”
“my husband and I took his 91 year old sister to the garden centre on the Newport Road St Mellons on Tuesday as it was lunch time when we arrived we thought we would have lunch first the time on the receipt is 13.01 and the food we wanted was sold out. My husband and I opted for stake and ale pie. We waited over 20 minutes and the vegetables were cold and you would have needed a hammer and chisel to cut the pie the meals were over £9.00 each. We did not make a complaint at the time as the restaurant was quite full”
“Went to Sherfield on London restaurant for a main meal with mum very disappointed in service.Meal was cold very late coming out and was delivered by a male member of staff who had no idea and was poor in his service. Afterwards went round the garden centre which was a very different experience. The staff seem to be very approachable and the young lady who served me was wittycpolite polite and chatty and was good with my elderly mother.”
