“Gabrielle is my account manager at add people and shes honestly the reason I am still with them. Shes very thorough and organised in her approach and after our monthly catch-up calls I am genuinely excited for the month ahead, which as a small business working alone a lot of the time its great to have that outside opinion and voice to drum up inspiration and content ideas. My website is constantly updated, which I would not have the time for and my google stats are always improving. Win win!”
“Ethan and his team have been a fantastic resource for our website and technical support needs. As a small business, we rely on the assistance and expertise of a team that truly understands our requirements. I highly recommend Ethan as he is attentive to our needs, explains everything in a way we can easily understand and provides guidance with professionalism.”
“Been with Add people for nearly 4 years now. couldn't fault a single part of their service as they have followed through on everything that was promised. Ethan is my account manager and does a fantastic job of keeping me up to date with my analytics while running everything in the background with his team.”
Hi Patrick,
Thank you for being with us for nearly four years. It means a lot! Ethan will be chuffed to read this feedback.
Kind regards,
York
Add People
“Ethan has been amazing to work with, professional and helpful at every step. We have seen a big jump in interaction with our website since joining Add Prople, we cannot recommend them highly enough”
Hi Susi,
Thanks so much for leaving us such a brilliant review. We really appreciate it. It's brilliant hearing that Ethan has done such a great job for you and that you've seen such a healthy boost in your website visits.
Best,
York,
Add People
“I’ve been working with Ethan from Add People on my SEO and campaign management, and the experience has been excellent. He is professional, knowledgeable, and consistently proactive in keeping everything running smoothly. I really appreciate how clearly he explains each step and how transparent he is with progress and results.
Since working with Ethan, my online visibility has improved noticeably, and my campaigns are performing far more efficiently. He genuinely puts in the effort to understand my business and deliver the best possible outcomes.
I highly recommend Ethan. He is reliable, skilled, and genuinely committed to helping your business grow.”
Hi Joan,
Thank you for taking the time to write this. It is lovely to hear that working with Ethan has felt straightforward and that his updates have given you real confidence in the plan. He takes pride in getting under the skin of each business, so your note will mean a lot to him. We will keep things moving and stay focused on the areas that matter most to you.
Kind regards,
York
Add People
“I can’t recommend Add people enough! As the owner of a massage clinic, I was struggling to get noticed online. My website was buried on page 5 of Google, and new clients were hard to come by. That’s when I reached out to Ethan and his incredible team.
From day one, Ethan took the time to understand my business goals and explained SEO in a way that actually made sense (no jargon overload!). They optimised my site with targeted keywords and built high-quality local backlinks, and revamped my Google Business Profile. Within just 3-6 months, my studio jumped to the first page. Ethan’s communication was top-notch with monthly reports, quick responses, and genuine care for my success.”
Hi Sam,
Thank you for taking the time to share this.
It is brilliant to hear your clinic’s visibility has turned a corner and that enquiries are flowing again.
Ethan will be chuffed to read this feedback! It's such a joy to read success stories like this from our clients. Thank you for trusting us with your business. We look forward to what the future brings.
Kind regards,
York
Add People
“I’m delighted with my experience with Add People. All the staff are great to work with and I’ve have been very pleased by the initiative and guidance from Gabrielle. And the main point is that they have achieved the desired results by increasing client numbers.”
Hi Dorren,
Thank you for sharing such a positive review. It is fantastic to hear that Gabrielle’s initiative and guidance have helped increase client numbers and that you enjoy working with the team.
She will be thrilled to see this. Thanks again!
Kind regards,
York
Add People
“My Add People account manager, Alice Horley, has done a fantastic job with our account. She can break down complex strategies, so our team understands the process. She is open to ideas and can take the market information we provide and translate it into a marketing strategy that drives more leads to our sales team.”
Hi Brian,
Thanks for sharing this. It is brilliant to read about how Alice has helped to turn your market insight into leads.
She takes real pride in being open and collaborative, so your note will mean a lot.
Kind regards,
York
Add People
“I have been using Add People for a few years and can honestly say that I have had exceptional service mainly from Ethan but also from the rest of the team.
Add People have really helped grow my company but improving our online profile.”
Hi Steve,
Thank you for sticking with us over the years and for the generous feedback.
It is brilliant to hear how our team, especially Ethan, has supported your business and helped to lift your online profile.
Kind regards,
York
Add People
“Gabrielle has been brilliant for my business since she started work on my account for SEO works. I have started to see real results come through, which is increasing month on month.
Always professional, helpful and on hand when needed.”
Hi Dan,
Thank you for the brilliant 5-star review. It’s great to hear Gabrielle’s SEO work is delivering real results and building month on month. She’ll be chuffed to hear this. We’ll keep pushing to maintain that momentum, and we’re always here if you need anything.
Kind regards,
York
Add People
Hi Dilan,
Thank you so much for the 5-star review and for the brilliant testimonial you provided for our social media channels; we really appreciate it.
It’s fantastic to hear your SEO rankings are up and that Google Ads are performing well. We’ll keep building on this momentum and stay close to make sure results continue to grow. If there’s anything you need, just let us know.
Kind regards,
York
Add People
“I’ve been working with Gabrielle and Jess and have had fantastic results in the growth and development of my website and presence on Google.
Both a responsive and take time to understand me, my business voice and goals for my business.
It’s been a pleasure working with them for the last year and I’ve just renewed my contract for another year.”
Hi Mel,
Thank you for the lovely review and for renewing with us for another year. It is fantastic to hear that Gabrielle and Jess have helped grow your website and Google presence, and that they have taken the time to understand your voice and goals.
They will be chuffed to hear this feedback. We look forward to continuing our work with you and to what else we can help to achieve for your business.
Kind regards,
York
Add People
Hi Gordon,
Thank you for sharing such a kind review. It’s great to hear you’ve found our team helpful, knowledgeable, and professional from the outset. That’s exactly the standard we aim for.
We really appreciate your trust and look forward to continuing the partnership.
Kind regards,
York
Add People
“ecently worked with Add People to completely overhaul my company's outdated website and online visibility, and I couldn't be happier with the results.
From the initial consultation, their team was professional and incredibly attentive to my needs. Ethan has been a superstar. He listened carefully to my vision, proposed innovative ideas I hadn't considered, and kept me informed every step of the way. The communication was clear and transparent, which made the entire process stress-free.”
Hi Ricardo,
Thank you so much for taking the time to leave this fantastic review. We’re delighted to hear the website overhaul and boost to your online visibility have hit the mark. Ethan will be chuffed to hear your kind words.
We’re excited to keep building on this momentum and support your next phase.
Kind regards,
York
Add People
“Add People have been fantastic to work with from the very beginning. The whole team is friendly, proactive and clearly know what they’re doing. Communication has been great throughout, and they’ve taken the time to understand our business and goals. Since working with them, we’ve seen noticeable improvements in our online visibility and enquiries. It’s refreshing to work with a company that genuinely cares about helping your business grow - highly recommended!”
Hi John,
Thank you so much for your kind words! We’re really pleased to hear that you’ve had such a positive experience working with us. Our team always aims to deliver a proactive and supportive service, so it’s great to know this has come through in your results.
We look forward to continuing to help your business grow and seeing even more success ahead.
Kind regards,
Add People
“During the first couple of months, we needed additional support as the original plan wasn’t going in the right direction. However, everything changed three months ago when we started working with Rowan and Nathaniel. They fully took ownership of our situation and created a clear strategic plan moving forward.
Since then, we’ve had meetings every two weeks to review progress and ensure that everything is aligned with what was promised while also meeting the company’s objectives. They carried out deeper investigations, suggested important updates to our website, and provided a clear structure that we are now following.
Over the past three months, we have seen measurable improvements. We’re receiving more enquiries with much higher-quality leads, and the results are finally showing. I truly believe that with the ongoing effort and dedication being put into this, the results will only continue to grow.
I’m very grateful to Rowan and Nathaniel for their support, professionalism, and commitment. They restored our trust and gave us confidence in working with the company again.”
“Avoid Add People – Costly “Trial” With Zero Results
I signed up for Add People’s 6-week trial after being bombarded with sales calls telling me how brilliant they were. Eventually, I gave in and decided to give it a go.
It started with a slick 30-minute intro call filled with marketing jargon and promises. Then came a second call with someone who was supposed to set everything up—but he couldn’t even connect my Google Ads account. I had to explain how to do it myself.
After that, there was a mysterious two-week delay before the ads even went live. Interesting how that eats up your statutory 30-day cooling-off period—almost like it’s by design.
Once the ads were finally running (at £30 a day), I saw just one sale in two weeks. We had another 15-minute check-in where I was told the campaign was “still learning.” But I’ve already spent over £5,000 on Google Ads before—my account had done the learning. This wasn’t machine learning; it was just poor campaign setup.
I let it run for another week and a half. Still no results—just a £750 bill from Google and no return on investment. When I asked for a refund, I was told it’s a “trial,” sorry it didn’t work out, and no, they don’t offer refunds.
In short:
• Pushy sales tactics
• Incompetent setup
• Convenient delays that dodge refund windows
• Weak campaign performance
• Zero accountability or customer support
This “trial” ended up costing me hundreds, with absolutely nothing to show for it. I’d strongly recommend staying well away from Add People.”
“I wish I would have read some of these reviews before I signed my contract. This is the worst experience I have ever had with a PPC firm. The sales person I dealt with promised me certain things. OF COURSE when I brought this up to their upper management it turns out the sales person called me on a personal line and it was not recorded.
To say my Google Ads are performing poorly would be an understatement. My ROAS has dropped in half since they took over my campaigns. I've had to prod them along the way to even LOOK at my campaigns. They did NOT care that my campaigns were performing poorly.
During monthly calls they would manipulate the data and only capture a point in time were there was a slight increase in performance. Stay FAR FAR away, they try to sell themselves as a company that is there for the small business, they are not. They are there just to collect an outrageous monthly fee.
They are also hustling to transition all clients over to ACH so seems to me they are having cash flow problems.”
“What an absolute waste of money and time.
I have a small independent bathroom showroom. We provide design, supply and installation.
I was contacted by email and decided to overlook my usual scepticism with this type of service. I have been with them now for four months. I am spending £200+VAT pcm on Addpeople plus the recommended budget for Google itself which is £15/day.
So far there has been two phone calls. One was a lady looking for a replacement toilet seat - not exactly the target customer. The other I missed. I was reprimanded for missing the call by a junior account manager. Even once I accepted that I should not miss 50% of my conversions, she continued to remind me that I "must answer the phone".
They will tell you that it takes a couple of months for the methodology to settle in and show results. They will also point to many statistics that are flattering to their service - clicks per word, impressions per keyword etc etc. As we are all aware in business and especially in small businesses, there is only one metric that is relevant. Any other metric is merely a stepping stone to this one - Return on Investment. So far my ROI with Addpeople is 0%.
This is the usual online chicanery dressed up as some arcane technical methods. Total rubbish. If you want to merely have a presence show up then great, if you want leads, customers and ROI, spend your money elsewhere.
For comparison, I spent £40/week for three weeks on FB adverts and have had 10 solid leads walk through the doors of the showroom as a result of them.”
