What an absolute waste of money and time. I have a small independent bathroom showroom. We provide design, supply and installation. I was contacted by email and decided to overlook my usual scepticism with this type of service. I have been with them now for four months. I am spending £200+VAT pcm on Addpeople plus the recommended budget for Google itself which is £15/day. So far there has been two phone calls. One was a lady looking for a replacement toilet seat - not exactly the target customer. The other I missed. I was reprimanded for missing the call by a junior account manager. Even once I accepted that I should not miss 50% of my conversions, she continued to remind me that I "must answer the phone". They will tell you that it takes a couple of months for the methodology to settle in and show results. They will also point to many statistics that are flattering to their service - clicks per word, impressions per keyword etc etc. As we are all aware in business and especially in small businesses, there is only one metric that is relevant. Any other metric is merely a stepping stone to this one - Return on Investment. So far my ROI with Addpeople is 0%. This is the usual online chicanery dressed up as some arcane technical methods. Total rubbish. If you want to merely have a presence show up then great, if you want leads, customers and ROI, spend your money elsewhere. For comparison, I spent £40/week for three weeks on FB adverts and have had 10 solid leads walk through the doors of the showroom as a result of them.