Adore By Priyanka Questions & Answers


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Do you deliver to USA?if your deliver to USA how much you charge it? And if you deliver to India how much delivery charge?

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Asked by Josy Clement (3 weeks ago)

Why u don't refund...

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Asked by Afsha Siddiqui (1 month ago)

Are these jewellery waterproof

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Asked by Harshini (1 month ago)

Please give me customer care number

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Asked by Geeta Shah (1 month ago)

Do you do international delivery to Singapore

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Asked by Priya (1 month ago)

Are the crystal ring genuine? And are the crystals used in the ring are cleansed and activated?

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Asked by Manjuri Deb (3 months ago)

How can i use my store credits

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Asked by Betsy victor (3 months ago)

I ordered one ear ring 40184250.. for 250 rs.they msged its not available...they asked to select another one...i selected two ..and sent the image... one s 225 .another one i canceled.i asked to wait and selected another one around 300 so that i can pay xtra..within one min they r msging its despatched...

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Asked by Devi (3 months ago)

I have ordered 2 pieces of ear rings and one finger ring.. but i received only one ear ring.. one green and black square ear ring were missing and you added a different x mas gift .. I need the payed green one. The order ID is 40182552 pls check

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Asked by Arishna (3 months ago)

Hi, I was looking for pink necklace. But while searching lots of pieces were there. But on clicking while checking the product different colour was available. It wasted my lot of time. Pl update your stock so that while searching for the product it should show sold on its top picture.

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Asked by Shabana khan (4 months ago)

A Seller contact number needs to be provided. Specially for time sensitive orders. Delivery/courier service too has no contact number provided. Very frustrating when a call can help provide a response, fix and/or resolve an issue in 2-5 mts.!

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Asked by Varsha Patel (4 months ago)

Apologies for the inconvenience caused. The mobile number provided was not Indian hence Delhivery courier couldn't do the OTP verified delivery hence the package got returned. As soon as you have given the undelivered update we tried our best to get it delivered by updating the Indian mobile number provided but the package already got marked as RTO (Return to Origin) thus we were unable to get it delivered. We would have reshipped again but there wasn't enough time. Once again really sorry for the vexation you have went through. Hope you have received the refund.

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Answered by Adore Customer Support Team (4 months ago)

Order undeliverable status!! Provided a US cell number and email and did not receive notification of delivery. Whatsapp messaged 5 times yesterday no response. No seller phone number provided. Leaving for US tomorrow snd need the item or refund asap!

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Asked by Varsha Patel (5 months ago)

Shipping time ?

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Asked by Amal (5 months ago)

Delivery within South India usually takes 3-5 business days & The Rest of India will take 5-7 days after dispatch.

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Answered by Adore Customer Support Team (5 months ago)

I have paid the payment for the ordered items still shows as pending status in your side.Need attention immediately

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Asked by Mamtha pandey (6 months ago)

Sometimes payments get stuck in the payment Gateway because of technical issue, network issue etc.. neither we get the payment nor you will get payment confirmation(Like sometimes we use UPI Payment platforms for paying eg: PhonePe, Gpay there can be same issue). In such cases please wait for some time and if still the status shows pending contact our support team we will help from our side to capture payment and if that doesn't work any amount debited from your account will get auto credited back to your account within 3-5 business days. You can be in touch with our support team for the time being.

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Answered by Adore Customer Support Team (5 months ago)

I ordered an item , it reached aluva on 18 now its 22th 5 days delay in aluva its better I go there directly and pick the courier. There is no person to contact to adore several times I try to call by the no its showing switched off . Highly disappointed by your service .

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Asked by Elna Elsy Chacko (6 months ago)

Apologies for the inconvenience caused. Hope it delivered later as per tracking. We use third party logistics for courier so that we don't have their phone number and details. We have only PoC(Point of Contact) where we can escalate issues and get it resolved. As per tracking they marked as "On hold. Destination unable to receive". Usually they update like this when delivery dispatch center in your location is closed or not working. There is not excuse for delayed delivery hence it's our responsibility just wanted to explain what really happened.

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Answered by Adore Customer Support Team (5 months ago)

There is no contact number mentioned....no chat option with customer.....how can I believe?

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Asked by J (6 months ago)

There is a WhatsApp icon in our website. If you click it you will redirected to our Customer Support Team. They will be available in the working hours or you can send mail to support@adorebypriyanka.com in the same time frame.

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Answered by Adore Customer Support Team (5 months ago)

What is the cash return policy if the product is not delivered?

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Asked by J (6 months ago)

Please connect with our support team and they will provide you the sufficient details. . . . https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (5 months ago)

Is the red carnelian finger ring is made with original red carnelian?

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Asked by Anwesa Mahajan (7 months ago)

We use natural stone in raw form but they are not certified

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Answered by Adore Customer Support Team (5 months ago)

Can i return a product if it doesnt suit me...will u refund?

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Asked by Sujatha (7 months ago)

Please go through our return policy dear https://www.adorebypriyanka.com/pages/return-cancellation-policy

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Answered by Adore Customer Support Team (5 months ago)

I'm interested to book ur product but cldn't successfully do that becoz of this issue.Pls guide me how to book ur product

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Asked by Nandini Sinha Roy (7 months ago)

dore Priyanka I can't order my product as there is a issue coming up regarding pin code zip code column.In India as far as I know pin code &zip code is same

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Asked by Nandini Sinha Roy (7 months ago)

Please connect with Customer Support Team for resolving such issues. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (5 months ago)

I had ordered for a necklace and later returned it. My balance money with your company where can I see ?

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Asked by Meenal Joshi (7 months ago)

Sorry for the delayed response. Hope it's resolved by team. In future, for quick response please click the WhatsApp icon in our website and you will get redirected to our Support Team and they will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (7 months ago)

Can u pls say about your return policy??the product is couriered 2 days back, I didn't get my money back. R u cheating me?? Pls refund my money, there's no genuine reply from your side.

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Asked by Anu (7 months ago)

Sorry for the delayed response. Hope it's resolved by team. Return Management Team will update as soon as they receive the return package. It will take around the same time took for shipping to receive the return package. In future, for quick response please click the WhatsApp icon in our website and you will get redirected to our Support Team and they will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (7 months ago)

I ordered a product from this site received a broken item.. And also a different colour.. I am not satisfied with that product.. I need to return it.. But they are saying that my id doesn't exist... I trusted them and they deceived me... I am so disappointed.. Poor customer service

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Asked by Riya (8 months ago)

Sorry for the delayed response. Hope it's resolved by team. In future, for quick response please click the WhatsApp icon in our website and you will get redirected to our Support Team and they will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (7 months ago)

Hi i recently ordered a beautiful pair of earrings from Adore. It was beautiful, no offence. But the mystery box item was bad and used. Its better not to gift these used items to us. We are not poor, we can afford things. Hope you wont repeat this in the future. This was like an insult to me personally. I never wanted anything in free. But the earring was amazing and elegant. The quality too was amazing. This is my honest review. Looking forward to purchase more things from you . Thanks and Regards Vismaya Vinod Varma

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Asked by Vismaya Vinod (8 months ago)

Hi dear, sorry for the delayed response. We never ever sent used products. All the free gifts were new products only. Product might got mislead. If it's still not resolved please connect with our WhatsApp support team and they will get it replaced. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (7 months ago)

I had ordered small size " Mini Naava Circle Pearl Drops " Received bigger size pair Want to exchange But your site, customer service is NOT HELPFUL.

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Asked by P K (8 months ago)

Sorry for the delayed response. Please click the WhatsApp icon in our website and you will get redirected to our Support Team and they will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (7 months ago)

hi i am trying to return one item from 5 but i couldnt make your soft wear has some issue so please rectify and make an arrangement Asap

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Asked by prathibha (9 months ago)

Sorry for the delayed response. Hope it's resolved by team. In future, please click the WhatsApp icon and you will get redirected to our Support Team and they will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (7 months ago)

Hi I have ordered around 10 items last time and don't find time to open it for a week .recently I find out one of the chain link is broken.is ther any way to replace or refund the same

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Asked by Mariammal (9 months ago)

Sorry for the delayed response. Please click the WhatsApp icon and you will get redirected to our Support Team and they will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (7 months ago)

Adore designs are explicit undoubtedly and that is what made me buy and rebuy, only to experience an unused neckpiece in 2 pieces in the box bought 3 months back .when asked for possibility of repairs and suggestions, can a simple response saying sorry can’t help it take care of customer satisfaction? It proves that The quality is not upto mark and company not taking any responsibility

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Asked by Varsha Naik (9 months ago)

Sorry for the inconvenience caused. Even if the damage was noticed within a month we could have replaced it. Since you are a regular customer we will recheck with team and get back to you and see what can be done.

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Answered by Adore Customer Support Team (9 months ago)

Sorry for the inconvenience caused. Have informed team to look in to the issue again and do the needful as you are a regular customer for a long time.

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Answered by Adore Customer Support Team (9 months ago)

Return and refund policy

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Asked by Abhirami (10 months ago)

https://www.adorebypriyanka.com/pages/return-cancellation-policy Please check our website

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Answered by Adore Customer Support Team (9 months ago)

Do you sell gold oxidised jewellery?

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Asked by Sanjukta Esther Das (11 months ago)

Please check our website for available categories https://www.adorebypriyanka.com/

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Answered by Adore Customer Support Team (10 months ago)

I ordered a 3 products on May 6 2023 but I didn't get any order tracking or even a confirmation ... Nd the money also I paid ... Pls do replyyyyy plss...

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Asked by Keerthana Suresh (11 months ago)

Please click the WhatsApp icon and you will get redirected to our Support Team and they will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

I ordered for a product on 20th April today is 2nd May unable to receive the delivery? Could u please cancel the delivery now. Order no 40116542. Highly disappointed.

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Asked by Pooja (11 months ago)

Please click the WhatsApp icon and you will get redirected to our Support Team and they will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

My order number 40114687 was delivered today, but 1 pair of earrings(E148-14) silver cira hoop pearl earrings baby pink was not delivered with my other orders though i ve paid for it ₹320 i have the bill and the invoice with me

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Asked by Sonali Naha (1 year ago)

Please click the WhatsApp icon and you will get redirected to our Support Team and they will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

Hi i received the aprcel today and the ring is broken.

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Asked by Aneri Jhatakia (1 year ago)

Please connect with Support Team, they will do the needful. https://www.adorebypriyanka.com/pages/contact Please click the WhatsApp icon and you will get redirected to Support Team

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Answered by Adore Customer Support Team (10 months ago)

Hi madam, today am planning to order 2 sets of earrings , on which date I expect to get the earrings, actually I need for Ramzan I mean can I get on April 19

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Asked by Hilsana (1 year ago)

Sorry for the delayed response. Please connect with our support team for quick revert back in future. Delivery within South India usually takes 3-5 business days & The Rest of India will take 5-7 days after dispatch.

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Answered by Adore Customer Support Team (10 months ago)

How can i return my product

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Asked by Nisha Renjith (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. We are extremely sorry to know that you are unhappy with your recent purchase. It wasn’t our intention to disappoint you. We always strive hard to ensure all our customers have a delightful shopping experience. Please find below our return & exchange policies and the procedure to initiate return (Except for damaged goods due to transit), https://www.adorebypriyanka.com/pages/return-cancellation-policy

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Answered by Adore Customer Support Team (10 months ago)

Do u provide an authentication certificate for product having fresh water pearl.

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Asked by Shalini khanna (1 year ago)

Sorry, we don't sell any certified products.

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Answered by Adore Customer Support Team (10 months ago)

How can return the product

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Asked by Amisha (1 year ago)

How can I return the product

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Answered by Meera G (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. We are extremely sorry to know that you are unhappy with your recent purchase. It wasn’t our intention to disappoint you. We always strive hard to ensure all our customers have a delightful shopping experience. Please find below our return & exchange policies and the procedure to initiate return (Except for damaged goods due to transit), https://www.adorebypriyanka.com/pages/return-cancellation-policy

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Answered by Adore Customer Support Team (10 months ago)

How can I return my product and buy another one instead?

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Asked by Ashima Dominic (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. We are extremely sorry to know that you are unhappy with your recent purchase. It wasn’t our intention to disappoint you. We always strive hard to ensure all our customers have a delightful shopping experience. Please find below our return & exchange policies and the procedure to initiate return (Except for damaged goods due to transit), https://www.adorebypriyanka.com/pages/return-cancellation-policy

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Answered by Adore Customer Support Team (10 months ago)

I returened the ordered n didnt recive the refund n it said it gets adde to store credit i cannot see it anywhere

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Asked by SIMRAN BALIRAM GITE (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will guide you to redeem the coupon. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

Paid for product but didn't received

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Asked by Sueby (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

I've made the payment but you guys haven't confirmed my order

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Asked by Shehla (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

Can u pl redirect the product

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Asked by Preethamohan (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. Please check our website for available products.

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Answered by Adore Customer Support Team (10 months ago)

Hello. How do I work out the equivalent in South African rands?

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Asked by Suritha (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. International payment option is available in our website. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

How can I add a review

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Asked by Madhumita bora (1 year ago)

I am totally Disappointed by service provided by adore..... No monetary refund... Usage limit in coupon rather one time usage even if amount left in coupon... Shipping money different even after using coupon

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Answered by Shweta Patyane (1 year ago)

https://g.page/AdoreByPriyanka/review?rc

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Answered by Adore Customer Support Team (10 months ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. Connect with Team and they will reissue a coupon for the balance in the redeemed coupon.

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Answered by Adore Customer Support Team (10 months ago)

My chocker is very big. How can l return

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Asked by Mishal Mariyam (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. We are extremely sorry to know that you are unhappy with your recent purchase. It wasn’t our intention to disappoint you. We always strive hard to ensure all our customers have a delightful shopping experience. Please find below our return & exchange policies and the procedure to initiate return (Except for damaged goods due to transit), https://www.adorebypriyanka.com/pages/return-cancellation-policy

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Answered by Adore Customer Support Team (10 months ago)

I m not satisfy with ur product because intead of stone ( as mentioned in ur details)u giv the fibre material..which is very light...hw could it be returned? Just checked ur review list bt u ignored any query facts...to get my answer hav to mail ?

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Asked by Sudatta basu (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. We are extremely sorry to know that you are unhappy with your recent purchase. It wasn’t our intention to disappoint you. We always strive hard to ensure all our customers have a delightful shopping experience. Please find below our return & exchange policies and the procedure to initiate return (Except for damaged goods due to transit), https://www.adorebypriyanka.com/pages/return-cancellation-policy

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Answered by Adore Customer Support Team (10 months ago)

I bought a pearl earring but the pearl is too big. From the picture we are not able judge the size. I want to return it. What’s the procedure?

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Asked by Lakshmi Murthy (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. We are extremely sorry to know that you are unhappy with your recent purchase. It wasn’t our intention to disappoint you. We always strive hard to ensure all our customers have a delightful shopping experience. Please find below our return & exchange policies and the procedure to initiate return (Except for damaged goods due to transit), https://www.adorebypriyanka.com/pages/return-cancellation-policy

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Answered by Adore Customer Support Team (10 months ago)

Hi, I was actually trying to write a review but could not find the option. I have really enjoyed wearing the jewelry ordered from your website, so much so that many people have asked me about it. Thoughtful and innovative designs, thanks

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Asked by Shrehya (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. Please use the link to write review. https://g.page/AdoreByPriyanka/review?rc

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Answered by Adore Customer Support Team (10 months ago)

Hi, I was actually trying to write a review but could not find the option. I have really enjoyed wearing the jewelry ordered from your website, so much so that many people have asked me about it. Thoughtful and innovative designs, thanks

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Asked by Shrehya (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. Please use the link to write review. https://g.page/AdoreByPriyanka/review?rc

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Answered by Adore Customer Support Team (10 months ago)

How I can contact you as I can't find any contact number?

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Asked by Ruchika (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

COD Is not available?

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Asked by Swapna (1 year ago)

Hi Swapna, We do not have COD. However, we support all payments including UPI / Cards / Netbanking

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Answered by (1 year ago)

What is Savannah pearl? Is it original or cultured?

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Asked by Piyali Biswas (1 year ago)

Cod is not available?

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Asked by Vaishali Bhartiya (1 year ago)

How to reach your customer service? I see all the unanswered questions about returns in your Q&A. Could you pls reply to this at least? Thank you

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Asked by Harini (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

Do you customise jewellary

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Asked by Seema (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. Sorry, we don't do customization.

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Answered by Adore Customer Support Team (10 months ago)

How’s the quality of Kundan set

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Asked by Parul (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. We use the best quality available in the market. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

Actually I received a defective product, how to return that?

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Asked by Rakshitha B (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

In case I Don't like the product once I have received then by the return the product would you refund the amount?

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Asked by Jidnyasa (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. Please go through our return policy. https://www.adorebypriyanka.com/pages/return-cancellation-policy

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Answered by Adore Customer Support Team (10 months ago)

Are you shipping to Australia.?

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Asked by Vishali S (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. We do have international shipping.

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Answered by Adore Customer Support Team (10 months ago)

Your designs r great... but will it change colour or go black after few months?...

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Asked by Nikitha (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. We use the best quality available in the market. If you face any quality issue please let us know.

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Answered by Adore Customer Support Team (10 months ago)

I ordered products for Rs1640 and payed through g pay on 23 October. I haven't received email to track order.

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Asked by Uma (1 year ago)

Did you get your product back?

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Answered by Lydia Jhansi (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. Your order was successful. Order number was 4064769 and confirmation and shipping details sent to your email id uma*****ath@gmail.com. Order was shipped and delivered.

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Answered by Adore Customer Support Team (10 months ago)

Can I return my order if I am not happy with it?

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Asked by Nirupa Susan Philipose (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. Please go through our return policy. https://www.adorebypriyanka.com/pages/return-cancellation-policy

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Answered by Adore Customer Support Team (10 months ago)

Want to order V shaped ring but there is no option of size?

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Asked by Siddhesh Surange (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. It's free size.

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Answered by Adore Customer Support Team (10 months ago)

My order just delivered...I have recieved the defective set..How can I return it now..please reply asap

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Asked by Mahak Chhabra (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

Thank item I received is defective piece.. how can i change it?

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Asked by Krishna (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

I am from Tamil Nadu and I have ordered neck piece and earring . When will I get the tracking details of the product and when will I receive the product ? The link which you have provided is showing error . Is there any customer care number ?

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Asked by Keerthika (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

The item I ordered is broken.. how to I return or exchange it?

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Asked by Sruthi Rose (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

How can I return the product? I don't like the colour of stone of neckpiece.

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Asked by Bidisha samanta (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. Please go through our return policy. https://www.adorebypriyanka.com/pages/return-cancellation-policy

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Answered by Adore Customer Support Team (10 months ago)

Why do u send sky blue.I ordered green stone necklace set?

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Asked by Bidisha samanta (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

How long it takes for delivery in kerala

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Asked by Lini (1 year ago)

I have 2 orders and still not delivered

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Answered by Urjita (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. Delivery within South India usually takes 3-5 business days & The Rest of India will take 5-7 days after dispatch https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

Regarding Product ch30-3, palaso choker: Is it a chain (as in, would it reach below my neck) or a choker which I can wear like a belt around my neck?

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Asked by Roma (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

How to return you product

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Asked by Muskan Swami (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. Please go through our return policy. https://www.adorebypriyanka.com/pages/return-cancellation-policy

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Answered by Adore Customer Support Team (10 months ago)

Is COD available ?

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Asked by Meena (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. Sorry Dear, We do not have COD at this moment ? Alternatively, You can pay via Netbanking / Credit Cards / UPI (Google Pay / Phonepe / PayTM) On the checkout page, please choose Razorpay / Cashfree to complete your order. ? ?

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Answered by Adore Customer Support Team (10 months ago)

Is cod available?

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Asked by Anitha (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. Sorry Dear, We do not have COD at this moment ? Alternatively, You can pay via Netbanking / Credit Cards / UPI (Google Pay / Phonepe / PayTM) On the checkout page, please choose Razorpay / Cashfree to complete your order.

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Answered by Adore Customer Support Team (10 months ago)

And if we can cancel the order, then will you refund the amount?

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Asked by Jayalakshmi Anoop (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. Please go through our return & cancellation policy. https://www.adorebypriyanka.com/pages/return-cancellation-policy

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Answered by Adore Customer Support Team (10 months ago)

How to cancel the order

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Asked by Jayalakshmi Anoop (1 year ago)

Will the product shades???

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Asked by Eva (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. If taken good care it will stay in tact for a reasonable period of time.

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Answered by Adore Customer Support Team (10 months ago)

Do u provide COD.?

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Asked by Neejal Panchamia (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. Sorry Dear, We do not have COD at this moment ? Alternatively, You can pay via Netbanking / Credit Cards / UPI (Google Pay / Phonepe / PayTM) On the checkout page, please choose Razorpay / Cashfree to complete your order.

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Answered by Adore Customer Support Team (10 months ago)

How to return raw stone earring?

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Asked by Shilpa vinod (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. Please go through our website for available items. https://www.adorebypriyanka.com/

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Answered by Adore Customer Support Team (10 months ago)

Can you restock multicolour elite sparkle choker ( 2 layer)

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Asked by Teena Jose (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. Product is available now. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

Y is the product taking so long to deliver.. 18 th we ordered and haven't received it yet.. It's more than 5 days.... Any contact number in which I can call

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Asked by Vidya (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

Do you provide cash on delivery option?

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Asked by Elsy (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. Sorry Dear, We do not have COD at this moment ? Alternatively, You can pay via Netbanking / Credit Cards / UPI (Google Pay / Phonepe / PayTM) On the checkout page, please choose Razorpay / Cashfree to complete your order.

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Answered by Adore Customer Support Team (10 months ago)

How to track the order?

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Asked by Rosy Nanda (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. You will get an Email/SMS with tracking information once shipped from our facility. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

Do you provide cash on delivery option?

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Asked by Dr Susandhya Debadarshinee (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. Sorry Dear, We do not have COD at this moment ? Alternatively, You can pay via Netbanking / Credit Cards / UPI (Google Pay / Phonepe / PayTM) On the checkout page, please choose Razorpay / Cashfree to complete your order.

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Answered by Adore Customer Support Team (10 months ago)

Please tell about the pearls and the metal. Are the pearls real? Or beads of plastic?

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Asked by Sudarshana Sen (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They are not certified ones.

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Answered by Adore Customer Support Team (10 months ago)

Do you have offline store?

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Asked by Twinkle (1 year ago)

Do u have offline store

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Answered by Richa (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. We are located in a multi-brand shop in kochi , Kerala The main Street shop Opp govt High school Panampilly nagar Kochi - 36 9645636999 Kindly please note that it's not our official store. Please ensure the product you need is available in the shop, prior to the visit.

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Answered by Adore Customer Support Team (10 months ago)

Do you have removable natural stone pendant

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Asked by Bindhu (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. Please check our website for available items. https://www.adorebypriyanka.com/

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Answered by Adore Customer Support Team (10 months ago)

I didn't receive my order till date.

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Asked by Riya Therese (1 year ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

order no. 4011597, I ordered lavender color stone earrings but received light pink stone..why was a different color shipped.. What is your return policy..

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Asked by Sindhu (2 years ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

I want to return the necklace because the color is not matching perfectly with my saree

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Asked by Rajwinder kaur (2 years ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. Please go through our return & cancellation policy. https://www.adorebypriyanka.com/pages/return-cancellation-policy

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Answered by Adore Customer Support Team (10 months ago)

My order number is #4011339. I ordered two on 9th April 22. Got one today, haven't recieved the other one. Please help

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Asked by Garima Rohill (2 years ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

I got my parcel itz blank,first time I order from this site n had very baad experience even I did advance payment,now not responding from this site,itz fake

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Asked by Richa Sharma (2 years ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

I have ordered 3 jewellery sets, out of which one set is damaged.. I have sent several messages and called many times on Customercare number.. I didn’t got any response. Plz tell me what is the return policy? Whether the damaged piece will be returned and my money will be refunded or not.. Packaging was very poor and customer service is pathetic.. I will never recommend anyone to purchase from here..

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Asked by Asmi (2 years ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. We will take care of transit damages. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

How to return a damaged jewellery piece? No response??

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Asked by Asmita (2 years ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. We will take care of transit damages. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

I had ordered green calcite stone earrings and got some other darker shade in it. No one is responding at customer service. How do I return this product?

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Asked by Ruhi Khan (2 years ago)

These are very unprofessional people. I’m facing a similar issue right now. They have somehow picked up the return but i haven’t received any updates since then. I’ve been trying to contact these people but no response whatsoever. Please refrain from ordering from this site. Very bad experience.

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Answered by Neha (2 years ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. They will do the needful. Hope this issues had been sorted out by team. https://www.adorebypriyanka.com/pages/contact

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Answered by Adore Customer Support Team (10 months ago)

I received a product today.. I am not satisfied with the product. How do I return it?

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Asked by Bhakti Kulkarni (2 years ago)

Sorry for the delayed response. Please connect with our WhatsApp team for quick revert back in future. We are extremely sorry to know that you are unhappy with your recent purchase. It wasn’t our intention to disappoint you. We always strive hard to ensure all our customers have a delightful shopping experience. Please find below our return & exchange policies and the procedure to initiate return (Except for damaged goods due to transit), https://www.adorebypriyanka.com/pages/return-cancellation-policy

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Answered by Adore Customer Support Team (10 months ago)

Hi, I hv ordered for Raw stone Aura Rings- Green Calcite, but they have sent me some other design with green colour stone. Could you tell me why this has happened? I need the same raw stone ring with green calcite. I think you don’t have the stock for that reason you have sent me the other one. Pls do rectify n collect your product n send me the same peice. Pls do the needful at your end at the earliest. Thx. Chaitra Kushalappa 9741672000

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Asked by Chaitra Kushalappa (2 years ago)

https://www.adorebypriyanka.com/collections/neckpieces/products/royal-sparkle-neckpiece-plus-stud Can i get the above neckpiece in crystal blue or midnight blue stones?

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Asked by Sushmitha Gopinath (2 years ago)

I placed an order 10 days back. Still order is not shipped. I will not even be in this address after a week. The shipping cost to USA is 2750 rupees which is a lot. After paying so much also very bad customer service. They won’t reply. Please refund and cancel the order if u can’t ship. If u can’t ship why do u say u ll ship in to USA and put such heavy charges. Why did u take money for Shipping. I won’t even be in this address long enough. Just cancel and refund my Money. Order number is 403893

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Asked by Helena (2 years ago)

How do I return the earrings

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Asked by Nikita Desai (2 years ago)

Why Cid not available

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Asked by Preeti Sharma (2 years ago)

We have previous cases of bulk order cancellation at the time of delivery so we have revoked COD option.

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Answered by Adore Customer Support Team (10 months ago)

Can't find chokers with black colour as option

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Asked by Claudia (2 years ago)

The worst service and hopless response when u can't attend clients why do u want to do buisness Don't buy they are not bothered abt the clients

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Asked by Hemalatha (2 years ago)

Expecting delivery date?

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Asked by Chithira Raveendran (2 years ago)

I am not happy with your return policies... 10% deduction is a lot.. Moreover delivery charges have to be paid again when we reorder with the code sent.

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Asked by ANJALI AHUJA (2 years ago)

Hi, When will the earrings that are out of stock be available. I have to buy a bunch of them but they are unavailable and fixed time duration for it?

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Asked by Pooja (2 years ago)

Want a response on my purchase last Sunday. Order number: 298388. Didn't get any Tracking id.

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Asked by Monika Jain (2 years ago)

Site not working properly

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Asked by Anitha Rathish (2 years ago)

If I order on Saturday when can I expect to order to be delivered to kottayam?

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Asked by Tincy baby (2 years ago)

I want to send the product to my sister. Do u write special msg with it like "Happy Birthday".

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Asked by Shraddha Khetle (2 years ago)

Hello! Yes, You can add notes to the order while checkout. We will ensure that the order is delivered with Note & ambience!!

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Answered by (2 years ago)

How much time to take the order to deliver.

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Answered by Tincy baby (2 years ago)

Hello, are these genuine crystals ?

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Asked by Rizwana Sultana (2 years ago)

Hello! We do not certify crystals but use the best stones available in the market. Most of the products are made of natural raw stones.

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Answered by (2 years ago)

Colour fades or not

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Asked by Amala (2 years ago)

Hi Amala! We use the best polish available in Indian Market. We recommend you to keep the products away from Moistures (Especially chemicals including Sanitisers) for a prolonged life span and durability.

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Answered by (2 years ago)

Is there cash on delivery

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Asked by Aiswarya (2 years ago)