American Candy Co Reviews

2.6 Rating 531 Reviews

33 %

of reviewers recommend American Candy Co

Company Reviews

Questions

Metrics

2.6

Based on 531 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5

Popular Questions:

Delivery

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How does American Candy Co deliver?

Helpful Report

(6 months ago)

American Candy Co delivers items by Courier and Postal Service.

Helpful Report

(6 months ago)

57.85%

Industry Average

“ Terrible customer service next day delivery isn't next day ”

- emily price

“ One item was missing from my order. I emailed and a week later nothing apart from confirmation they have my complaint and can take 2 days to respond . Also I chose delivery that according to their website should of had the items with me on Wednesday...I needed them for the Friday to bake cake for husbands party on Saturday...they arrived midday Saturday ”

- Kerry and David Jackman

“ Terrible company paid for next day delivery and order arrived late with multiple missing items, i have tried emailing on numerous occasions to get a refund and no one ever replies which is unacceptable. ”

- Faye Povey

American Candy Co Reviews

Delivery - Average