Dear Zachary,
Thank you for taking the time to rate Amtech Medical and providing us with a positive 4-star review. Your feedback is greatly appreciated.
We strive to provide excellent service and ensure that our customers receive their orders promptly. It's fantastic to hear that you found our delivery to be very fast.
Thank you once again for choosing Amtech Medical, and we look forward to serving you in the future.
Best regards,
Tracey
Dear Patsy,
Thank you so much for your fantastic 5-star rating of Amtech Medical! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
We are also glad to hear that our staff was helpful and that the communication during the ordering process and delivery lived up to your expectations. It is through feedback like yours that we are able to constantly strive for excellence in our services.
Once again, thank you for choosing Amtech Medical, and we look forward to serving you again in the future!
Best regards,
Tracey
“I ordered my item 5 days ago. I've just sent Amtech an email for an update and this email was sent to me? I can't provide a fair rating, given I'm still waiting for my order.”
Hey Dessi,
Thanks for ordering with us and our sincere apologies that we hadn't got your order out on time! I've escalated this to our Warehouse Manager to look into why this happened, and one of our Customer Service team has replied to your email.
This is certainly not our usual standard of quick dispatch, so we appreciate the feedback. I've included a sweet treat in your order for you to enjoy too :-)
Please feel free to reach out if you have any further questions.
Thanks again,
Laurie | Amtech Medical
Dear Julie,Thank you so much for taking the time to leave us a 5-star rating for Amtech Medical! We truly appreciate your kind words and support!
Posted 1 year ago
Dear Julie,
Thank you so much for taking the time to leave us a 5-star rating for Amtech Medical! We truly appreciate your kind words and support.
Quick delivery and good pricing are two aspects that we strive to excel in, so we're thrilled to hear that you've had such a positive experience with us. We value your satisfaction as our top priority and will continue to provide you with the best service possible.
If you have any further feedback or need assistance with anything, please feel free to reach out to us. We're here to help!
Thank you once again for your wonderful rating and choosing Amtech Medical. We look forward to serving you again in the future.
Best regards,
Tracey
Dear Sarah,
Thank you so much for your fantastic 5-star rating of Amtech Medical! We sincerely appreciate your kind words and support. It means a lot to us to hear that you had a great experience with our products.
At Amtech Medical, we strive to provide fast response and high-quality products to ensure the utmost satisfaction for our valued customers like you. Your positive feedback motivates us to continue delivering excellence in all that we do.
Thank you once again for your glowing review. We look forward to serving you with our top-notch products and services in the future.
Best regards,
Tracey
Dear Alastair,Thank you so much for your outstanding 5-star rating of our products and services at Amtech Medical! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us.
Thank you Lois, for your rating! We sincerely appreciate your support and your kind words about our service. It's wonderful to hear that you find our online ordering process easy and convenient. Furthermore, we're thrilled to know that our email notifications regarding out-of-stock products and suitable replacements have been helpful.
Dear Aimee,
Thank you so much for your 5-star rating of Amtech Medical! We truly appreciate your kind words and support. It's fantastic to hear that you had a positive experience with us, and we are delighted that you found your item properly packaged.
At Amtech Medical, we strive to ensure that our customers receive their orders in pristine condition, and we're thrilled that we met your expectations. If there's anything else we can assist you with or any further feedback you'd like to share, please don't hesitate to reach out.
Once again, thank you for choosing Amtech Medical. We look forward to serving you again in the future!
Best regards,
Tracey
Thank you so much for your fantastic 5-star rating, Clive!
We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with Amtech Medical. We strive to provide simple items, excellent service, and a hassle-free shopping experience for all our customers. Your kind words motivate us to keep up the good work.
If there's anything more we can assist you with in the future, please don't hesitate to reach out. Thanks again and take care!
“I was impressed with customer service; prompt, courteous and quickly credited my account for the item which was temporarily out of stock. Well done team.”
Thanks very much for the reveiw there Hilary!
Really appreciate your feedback, looking foward to working with you more in the future.
Thanks
Larney Currie
“I am horrified to be asked for a review when I haven't even received my order.
I have now received the Ortholite knee support and it helps stabilise my knee. The initial delivery delay was caused by the courier company.”
Dear Stefanie,
Thank you so much for taking the time to share your feedback about your experience with Amtech Medical. We truly appreciate your valuable input and are grateful for customers like you who help us improve our services.
We sincerely apologize for the inconvenience caused by requesting a review before you even received your order. We understand how disconcerting and frustrating this situation must have been for you, and we deeply regret the oversight on our part.
To make things better, we would love to hear more about your specific concerns and any suggestions you may have. Our goal is to ensure that every customer has a seamless experience with us from start to finish.
Thank you once again for bringing this matter to our attention. We value your business and hope to have the opportunity to serve you better in the future.
Best regards,
Tracey
Amtech Medical
Thank you, Ranui for giving Amtech Medical a fantastic 5-star rating! We are thrilled to hear that you had a positive experience with us and that our product perfectly matched your expectations!
Thank you, Ruth! for your outstanding 5-star rating of Amtech Medical! We truly appreciate your kind feedback and are thrilled to hear that you had a positive experience with us!
Thank you so much Lisa, for your glowing 5-star review of Amtech Medical! We truly appreciate your kind words and are delighted to hear that you had a quick and easy experience with us!
Thank you so much for your incredible 5-star rating of Amtech Medical! We genuinely appreciate your kind words and are thrilled to hear that you had such a positive experience with us!
“Great service, good onine chat support with a live person not a chatbot. Good range of product at a good price. Only one thing to comment on is that as a guest purchase no invoice sent. That would be nice to have at the time of delivery (via email) so I didnt have tyo chase”
Dear Julie,
Thank you so much for your wonderful 4-star rating and for sharing your experience with Amtech Medical. We truly appreciate your kind words and are thrilled to hear that you found our service great, especially with the support of our live chat team instead of a chatbot. We also pride ourselves on offering a good range of products at competitive prices.
Your feedback regarding the invoice for guest purchases is duly noted. We understand the importance of receiving an invoice at the time of delivery, and we apologize for any inconvenience caused. Rest assured, we will take this into consideration and aim to implement improvements to better serve you and our valued customers.
Thank you again for being a loyal customer of Amtech Medical. We genuinely appreciate your continued support, and should you have any further suggestions or queries, please feel free to reach out. We're here to assist you.
Warm regards,
Tracey
Amtech Medical Team
Thank you so much for your outstanding 5-star rating of Amtech Medical! We really appreciate your feedback and are thrilled to hear that you had a fantastic experience with us!
