ArdMoor Ltd Reviews

Name: ArdMoor Ltd
Address: The Granary, Kingston, North Berwick, East Lothian
Rating: 4.84

4.8 Rating 2,257 Reviews

96 %

of reviewers recommend ArdMoor Ltd

4.8

Based on 2,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01620 671 480

Email:

anthony@ardmoor.co.uk

Location:

The Granary,
Kingston,
North Berwick
East Lothian
EH39 5LT

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Um how do I review my purchase when you cancelled it with no explanation. I ordered through Klarna and thankfully only paid one payment . I waited a long time for my order, only to receive a message saying it was cancelled No explanation WHY ? I would love to know . Do you think you would have time to give me a short review of you actions?”

Helpful Report

Posted 1 year ago

Dear Katherine, thank you for taking the time to leave us a review. I have looked in to this and it appears Royal Mail returned your item to sender, and we have mistakenly processed this as a return, rather than a return to sender. We left you a voicemail to apologise for this error at our end. My apologies again and I do hope you will give us another chance!

Posted 1 year ago

“I haven't received my order!!!”

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Posted 2 years ago

Hi Mr Chow Apologies for any confusion or delay with your order, I can see from your order history the item has been delivered. If we can help in any other way, please contact our customer service team on info@ardmoor.co.uk Kind regards, Annabel

Posted 2 years ago

“Got a response from isotunes directly after raising an issue, got no response from Ardmoor.”

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Posted 2 years ago

Hi Martin, thank you for your review. I'm so sorry if we have missed your email - I will email you now for further information so that I can look in to what has happened here. My apologies!

Posted 1 year ago

“Ordered a XS, you sent a S. Returned and order was re processed for an XS. But now in a different colour as the original was now out of stock. I spoke to a person who assured me this new order was in stock. But then notified as out of stock! I think maybe everything had been entered into stock in incorrect sizes. It was just a bit annoying! I have at least been refunded”

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Posted 2 years ago

“Apart from the fact that the shirt was the wrong size, the circumstances were further confused by the fact that you sent two! Please arrange collection and replacement.”

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Posted 2 years ago

Dear Mike, thank you for taking the time to leave us a review - and my apologies for this error. I will email you now to arrange getting these items back to us and a replacement out to you.

Posted 2 years ago

“The item was delivered to a previous address and I am still waiting for it”

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Posted 2 years ago

Thank you for taking the time to leave us a review and my apologies. I can see your item has been refused at the given address and is being returned to sender. I will email you with further details.

Posted 2 years ago

“My order has yet to arrive.”

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Posted 2 years ago

ArdMoor Ltd is rated 4.8 based on 2,257 reviews