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Ben Simpson Furniture Ltd Reviews

4.9 Rating 1,684 Reviews
98 %
of reviewers recommend Ben Simpson Furniture Ltd
Company Reviews Product Reviews
5,315
 Questions Insights Metrics Info
4.9
Based on 1,684 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

Popular Questions:

Delivery

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Customer Service

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About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

How quickly does Ben Simpson Furniture Ltd resolve customer queries?
Helpful Report
(3 days ago)
Greater than 59% of reviewers feedback is Ben Simpson Furniture Ltd resolves customer queries within an hour.
Helpful Report
(3 days ago)
A

Customer Service - Good

96.36%
Industry Average
“ I recently purchased multiple floating shelves along with a bath caddy and I couldn’t be happier. The service and delivery were super fast, and everything arrived in perfect condition. The shelves look amazing – really stylish and well-made – and the bath caddy is both practical and beautiful. I’ve already been recommending them to friends and family, and I can’t wait to place another order in the future! ”
- LW
“ My initial delivery was not what I had expected but a lady from Customer Service phoned concerned that I was not satisfied. The issue was discussed and the company went above and beyond to remedy the issue. The shelves were delivered quickly in top class packaging and look stunning. The service is professional and the product good quality. I would highly recommended. ”
- Sue Pierce
“ I planned to order two, I ended up with ordering six. It speaks for itself. The quality is fantastic, the service brilliant and the shelves simply wonderful. They are a lovely addition to our home. ”
- Andrea Kuehnis
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