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Best4Frames Reviews

4.9 Rating 1,568 Reviews
99 %
of reviewers recommend Best4Frames
4.9
Based on 1,568 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
I would definitely recommend Best4frames - the frames are good quality and I was really pleased with the custom cut mounts. The customer service was excellent - when I phoned with queries I always spoke to a very helpful person straightaway - no waiting in a queue- and the queries were dealt with very efficiently.
Helpful Report
Posted 4 years ago
Very good communication and excellent mounts. The only reason I didn't give 5 stars is because I found it quite complicated getting the size I wanted, which was a simple 5"x5" mount to fit an 8" x 8" frame. Because they add 3mm on every side so it properly overlaps, I had to work out 5"-3mm on every edge, it made me go quite cross-eyed. (If they had an option not to add the 3mm that would be helpful.) However always worth it in the end and I ordered a big batch last time so I'm set.
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Posted 4 years ago
The frame is of average quality for the price and the fixings similar For a tailored size they were the cheapest on offer Delivery performance reflected pandemic
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Posted 4 years ago
Very happy with the product, good response time when I had a query about the delivery time.
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Posted 4 years ago
Frame is good quality and it was easy to insert poster. Arrived before it was estimated. Communication was very good - I had used incorrect e mail address and they rang to confirm my address/order.
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Posted 4 years ago
Can’t do better than choose this company. Excellent products but long delivery times.
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Posted 4 years ago
Easy to navigate website, good quality product.
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Posted 4 years ago
Product delivered looked as it appeared on the website. However, for the price it is no better than something I would buy from Wilko in ordinary times - sprayed softwood, stapled together. Not worth the price I had to pay for it.
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Posted 4 years ago
I found the website and instructions for frame and mount sizes easy to understand, after being confused by another site. There was a huge choice of frame coIours. I was warned of a delay with delivery because of the pandemic but it arrived earlier than expected. Well done Best4Frames.
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Posted 4 years ago
The product quality is excellent, and things arrive extremely well packaged. We have used them twice now and would recommend them.
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Posted 4 years ago
Amazing product and outstanding service even in lockdown
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Posted 4 years ago
Great thanx, definitely would use again. Good customer service too.
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Posted 4 years ago
Really good quality service
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Posted 4 years ago
Excellent quality and service
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Posted 4 years ago
Frame spot on.
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Posted 4 years ago
The first bespoke frame I ordered was a little warped. When I messaged to query this, I was told a replacement would be sent and sure enough it arrived the next day. I then ordered a whole load of other frames. The timescales for delivery were longer due to Xmas and Covid, however, these did arrive quicker than expected. Nice quality, reasonable price, great customer service. Would recommend and will use again.
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Posted 4 years ago
High Quality product and super helpful staff, delivery was quicker than expected.
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Posted 4 years ago
I had 4 bespoke frames and mounts made and they were of great quality. They were just as I ordered. Best$frames managed my expectations in terms of delivery given the current circumstances. The frames I got were in oak and (as I knew) needed a little polish to bring out the best in them.
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Posted 4 years ago
I ordered a set of three frames back in the summer, the delivery was a little slower than I anticipated but as soon as I brought it to their attention they could not have been more helpful and the frames were dispatched immediately and honestly worth the wait. The second lot of frames I ordered were perfect, beautifully made and look brilliant so I am ordering a third lot in the next few days. If you are looking for online frames, I really recommend this company
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Posted 4 years ago
Easy to use website, great price for a bespoke frame. I ordered 4 identical frames and was delighted with the quality for the price and speed of service. Would definitely use this company again
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Posted 4 years ago
Best4Frames is rated 4.9 based on 1,568 reviews