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Best4Frames Reviews

4.9 Rating 1,565 Reviews
99 %
of reviewers recommend Best4Frames
4.9
Based on 1,565 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Best4Frames 5 star review on 9th May 2025
ANDREW
Best4Frames 5 star review on 9th May 2025
ANDREW
Best4Frames 5 star review on 30th April 2025
Julie
Best4Frames 5 star review on 30th April 2025
Julie
Best4Frames 5 star review on 17th April 2025
Richard Allan
Best4Frames 5 star review on 28th March 2025
Rachel
Best4Frames 5 star review on 28th March 2025
Rachel
14
Anonymous
Anonymous  // 01/01/2019
I had looked at several competitors' sites and the Best4Frames interface was easily the most flexible and easy to use, and the range of options was impressive. The end result was spot-on in terms of quality, and the use of a decent courier (DPD) ensured prompt delivery with great communication. The only minor things I'd have liked to see were some online way of tracking progress of the job, and/or communication of information on likely timescales.
Helpful Report
Posted 2 years ago
I had looked at several competitors' sites and the Best4Frames interface was easily the most flexible and easy to use, and the range of options was impressive. The end result was spot-on in terms of quality, and the use of a decent courier (DPD) ensured prompt delivery with great communication. The only minor things I'd have liked to see were some online way of tracking progress of the job, and/or communication of information on likely timescales.
Helpful Report
Posted 2 years ago
Excellent set of pictures with custom frames. Great customer service as well. Slowly adding a couple every month to our hallway. Highly recommended.
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Posted 2 years ago
Product is excellent Communication was very good with questions answered immediately
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Posted 2 years ago
Very happy with my frames. Arrived in good time and well packaged.
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Posted 2 years ago
They were so helpful, responding personally when I was trying to match some existing frames. Delivery was quicker than they prepared me for too.
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Posted 2 years ago
Nicely packaged if slightly OTT given size of frame. Delivery within timescale. Good quality materials used and photo reproduction faithful to original. Nice touch BTW protecting corners of frame for transit. Good first experience of using this company and would use again.
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Posted 2 years ago
I chose Best4frames for a mount I needed for a large wall-photo. It was easy to choose the size I wanted on their website and it arrived in appropriate eco friendly packing. It took a day or two longer than I had hoped but these are challenging times and the quality, fair-priced mount was well worth the wait. Recommended.
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Posted 2 years ago
Frames are excellent and easy to use. Arrived well packaged and therefore, undamaged. Will purchase from them again
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Posted 2 years ago
Really excellent service. When I had to change my delivery date due to a family situation, it was achieved via one quick, helpful phone call. Many thanks!
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Posted 2 years ago
I needed 4 A2 Nielsen frames urgently. I called Best4frames who were really helpful, confirming stock and sending immediately. All arrived next day on the south coast. Excellently packed and very prompt. Good value too compared with other companies.
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Posted 2 years ago
Excellent service as always! Have used the company a few times previously and the product is always perfect - high quality and packaged so well. Thank you.
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Posted 2 years ago
Purchase of a new mount for an existing picture and frame exactly as required. Website easy to use.
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Posted 2 years ago
Good products and very helpful staff. The second time I've used Best4frames and I'll use them again.
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Posted 2 years ago
Great customer service!! And quality product..Despite me getting it wrong..they ended up delivering a quality mount that made my ripped silk screen cushion cover (lonv story).into a beautiful meaningful picture. Ten stars from me!!
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Posted 2 years ago
Excellent frames promptly delivered.
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Posted 2 years ago
The frame was excellent quality and the service was good! We opted for fast delivery as it was part of a birthday present and it came on time. Well done and thank you!
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Posted 2 years ago
Very pleased with my frame…looks the biz.
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Posted 2 years ago
I found the website a bit confusing to use. Twice I ordered mounts to fit inside a frame wrongly, and getting the mount size correct was also a problem for me. On the plus side the frames i bought and everything else was very good quality.
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Posted 2 years ago
excellent customer service - staff are exceptionally helpful and patient - prepared to give time to the customer to make sure the frame is exactly what is wanted -
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Posted 2 years ago
Best4Frames is rated 4.9 based on 1,565 reviews