Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.98

5.0 Rating 746 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

Info

5.0

Based on 746 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sam Lewis from Big Bear Promo was fabulous to work with, super efficient, communicative and provided a quality product. This is the second time we have used Sam; we are very happy and will continue to order through Sam and Big Bear Promo. Thanks, Jane”

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Posted 7 months ago

Thank you for your fantastic 5-star review, Jane! We're thrilled to know that Sam provided you with exceptional service once again. Your trust in us means a lot, and we can’t wait to help you with your future orders. Thanks for choosing Big Bear Promo! Best regards, Big Bear Promo

Posted 7 months ago

“Had excellent service again from Callum Burton, he has been really helpful, prompt and efficient. Wdone Callum, and thank you.”

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Posted 7 months ago

Thank you for your fantastic 5-star review and for recognising Callum's exceptional service! We're thrilled to hear that he was helpful and efficient. Your kind words motivate us, and we look forward to hearing you again soon! Best regards, Big Bear Promo

Posted 7 months ago

“I recently had the pleasure of dealing with Callum Burton on my order, and I couldn't be more impressed. From start to finish, Callum demonstrated exceptional professionalism and attention to detail. He was incredibly responsive, addressing all my questions promptly and ensuring I felt valued throughout the process. His thoroughness and commitment to customer satisfaction made the experience seamless and enjoyable. I highly recommend Callum for his outstanding service and dedication to his customers.”

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Posted 7 months ago

Thank you so much for your wonderful 5-star review, Chris! We're thrilled to hear about your positive experience with Callum and we'll be sure to pass on your kind comments to him. We appreciate your recommendation and look forward to assisting you again in the future! Best regards, Big Bear Promo

Posted 7 months ago

“Great service from Callum, even after approving the artwork and then making a last minute change, he was able to get the amendment done - thanks so much!”

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Posted 7 months ago

Thank you so much for your amazing 5-star review, Samra! We're delighted to hear that Callum was able to accommodate your last-minute change and provide great service. Your feedback is invaluable to us, and we look forward to working with you again in the future! Best regards, Big Bear Promo

Posted 7 months ago

“Callum Burton was very helpful and pleasant to work with - 10/10!”

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Posted 7 months ago

Thank you so much for your fantastic 5-star review, Amanda! We're thrilled to hear that Callum was helpful and pleasant to work with. Your kind words mean a lot to us, and we can’t wait to assist you again in the future! Best regards, Big Bear Promo

Posted 7 months ago

“Had previously used Big Bear Promo and came back to Andrew James with a new order. His service was professional and timely, and quickly dealt with any questions we had. Would recommend”

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Posted 7 months ago

Thank you so much for your fantastic 5-star review! We're thrilled to hear that Andrew provided you with professional and timely service. It's great to know he was able to address your questions quickly. We truly appreciate your recommendation and look forward to working with you again in the future! Best regards, Big Bear Promo

Posted 7 months ago

“Callum Burton was very helpful in making sure our branded tote bags arrived in time for a couple of events. The bags ended up being delivered several days earlier than expected which was a huge relief as our timings were quite tight!”

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Posted 7 months ago

Thank you so much for your wonderful 5-star review, Alex! We’re thrilled to hear that Callum was able to assist you and ensure your tote bags arrived ahead of schedule. We appreciate your feedback and look forward to working with you again in the future. Best regards, Big Bear Promo

Posted 7 months ago

“We've used Big Bear Promotions multiple time and we will continue using their service. I have dealt with Josh on each occasion who has always been very professional & helpful. I would recommend them.”

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Posted 7 months ago

Thank you so much for your amazing 5-star review! We're delighted to hear that you’ve had a positive experience with us and that Josh has consistently provided you with professional and helpful service. Your recommendation means a lot to us, and we look forward to continuing to help you in the future! Best regards, Big Bear Promo

Posted 7 months ago

“Amazing service from Josh Turner…thank you! Had a difficult order concerning sizes etc and Josh went out of his way to make sure we had what we needed They look amazing…thank you ! Will be using again for sure…thanks”

Big Bear Promo 5 star review on 28th October 2024

Helpful Report

Posted 7 months ago

Dear Anna, Thank you for your fantastic 5-star review! We’re thrilled to hear that Josh went above and beyond to assist you with your order. It’s wonderful to know you’re pleased with the final result! We look forward to hearing from you again in the future. Best regards, Big Bear Promo

Posted 7 months ago

“Great service from Josh and the team - would highly recommend”

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Posted 7 months ago

Dear Rob, Thank you for your fantastic 5-star review! We’re thrilled you had excellent service from Josh and the team. We look forward to helping you again with any future promotional needs. Best regards, Big Bear Promo

Posted 7 months ago

“The communication and transparency between Sam Lewis and I was fantastic. The product arrived before the estimated delivery timescale which is great, with the product over-meeting our needs and expectations.”

Big Bear Promo 5 star review on 25th October 2024

Helpful Report

Posted 7 months ago

Dear Stephen, Thank you for your wonderful 5-star review! We’re thrilled to hear that you had a fantastic experience with Sam and that the communication met your expectations. It's always great to know our products are exceeding your needs! We look forward to assisting you again in the future. Best regards, Big Bear Promo

Posted 7 months ago

“Excellent customer service from Josh, who replied to all of my messages incredibly quickly and provided me with a great finished product! Thanks for all your help Josh!”

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Posted 7 months ago

Dear Olivia, Thank you for your amazing 5-star review! We're so glad to hear that Josh provided excellent customer service and quick responses to your enquiries. Your satisfaction with the finished product truly makes our day! We can't wait to help you again in the future. Best regards, Big Bear Promo

Posted 7 months ago

“Ordered pens, lanyards and notebooks for an upcoming staff event. Liam Benson was very helpful, answered any questions I had quickly and sorted my order :) Thanks!”

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Posted 7 months ago

Dear Emma, Thank you for your fantastic 5-star review! We’re delighted to hear that Liam was so helpful in assisting you with your order. Your kind words mean a lot to us and we look forward to hearing from you again soon! Best regards, Big Bear Promo

Posted 7 months ago

“Great fast service from Ross thank you again”

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Posted 7 months ago

Thank you for your fantastic 5-star review! We’re so pleased to hear that Ross provided you with fast service. Your appreciation means the world to us, and we look forward to hearing from you again soon! Best regards, Big Bear Promo

Posted 7 months ago

“Liam Benson has been highly responsive in assisting us in our search for an item of merch with a twist. As a leading law firm, we are careful to avoid any sense of trivialisation of our services or underlying cases. However, there are times that allow for a bit of whimsy and the branded ducks recommended by Liam have proved a winner. They are a great talking point and much sought after by clients. We have re-ordered and taken them up a notch by dressing some for Christmas giveaways.”

Big Bear Promo 5 star review on 24th October 2024

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Posted 7 months ago

Dear Gordon, Thank you for your outstanding 5-star review! We're thrilled to hear that Liam was able to assist you in finding merch for your law firm. It’s wonderful to know that the branded ducks have not only become a great talking point but have also delighted your clients. We look forward to assisting you with your future needs. Best regards, Big Bear Promo

Posted 7 months ago

“Tyler has been very helpful with all sorts of purchases we have made”

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Posted 7 months ago

Dear Kim, Thank you for your amazing 5-star review! We’re so glad to hear that Tyler has been helpful with your purchases. Your feedback highlights our commitment to excellent service, and we appreciate your trust in us. We can’t wait to assist you again soon! Best regards, Big Bear Promo

Posted 7 months ago

“Excellent service received when requesting information for calendars. Great price and good communication from Callum. Would highly recommend.”

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Posted 7 months ago

Dear Dawn, Thank you for your wonderful 5-star review! We're delighted you received excellent service while inquiring about our calendars. We'll be sure to pass on your kind comments to Callum. Your recommendation means a lot to us, and we look forward to hearing from you again in the future! Best regards, Big Bear Promo

Posted 7 months ago

“Would definitely recommend Big Bear Promo for their reasonable prices, great quality and quick turnaround time for production and delivery. Ross has been super helpful answering all my questions regardless how silly they might be!”

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Posted 7 months ago

Dear Kasha, Thank you for your fantastic 5-star review! We truly appreciate your kind words about our reasonable prices, great quality, and quick turnaround time. It’s wonderful to know that Ross was able to assist you with all your questions. We’re always here to help, no matter the query! Looking forward to working with you again soon! Best regards, Big Bear Promo

Posted 7 months ago

“Polite Professional and helpful and nothing is to much trouble. If I queried anything the response was consistent and helpful. This is the second time I have used this company and have worked with Tyler on both occasions, I would use them again”

Helpful Report

Posted 7 months ago

Dear Deborah, Thank you so much for your fantastic 5-star review! We are thrilled to hear that you found our service professional, and consistently helpful. It's wonderful to know that Tyler provided you with such great support during both of your experiences with us. We look forward to working with you again in the future! Best regards, Big Bear Promo

Posted 7 months ago

“We were looking for something more exciting than traditional paper centrepieces for an upcoming company conference and found LED cubes from BBP. Liam handled our account from the outset and was superb to work with. He responded promptly, always had an answer for my queries and worked with us to ensure our order arrived in good time, despite having a short lead time from our end. We are now working with him on re-ordering more LED cubes because they were such a hit with our own customers! Top job all round!”

Big Bear Promo 5 star review on 22nd October 2024

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Posted 7 months ago

Dear Micah, Thank you so much for your amazing 5-star review! We're thrilled to hear that you found our LED cubes to be the exciting alternative you were looking for and that Liam provided you with superb service throughout your order process. It's fantastic to know that the cubes were a hit with your customers! We can’t wait to assist you with your re-order. Best regards, Big Bear Promo

Posted 7 months ago

Big Bear Promo is rated 5.0 based on 746 reviews