Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.99

5.0 Rating 684 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

5.0

Based on 684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So pleased with the service i received from Josh at Big Bear, The product was just what i wanted thank you”

Helpful Report

Posted 1 day ago

Thank you so much for your wonderful 5-star review, Sandra! We're delighted to hear that you were pleased with the service from Josh and that you got the product just right. We look forward to hearing from you again in the future. Best regards, Big Bear Promo

Posted 1 day ago

“Big Bear Promos offers nothing short of excellent service! From start to finish, they were professional, attentive, and incredibly efficient. Their products are absolutely top-notch, with high-quality materials and impeccable attention to detail. I was particularly impressed by how quick and smooth their service was—my order was processed and delivered far faster than expected! Ross Robinson has been very helpful throughout the ordering process, even offering alternative goods if certain items are out of stock. Whether you're looking for custom promotional items or unique branded merchandise, Big Bear Promos is the way to go. They truly exceeded all my expectations, and I can’t recommend them enough!”

Helpful Report

Posted 2 days ago

Thank you so much for your fantastic 5-star review, Tina! We’re thrilled to hear that you had an excellent experience with us and that Ross was able to assist you so efficiently throughout the ordering process. Your praise for our products and service truly motivates us. We can’t wait to hear from you again in the future! Best regards, Big Bear Promo

Posted 1 day ago

“Big Bear Promo truly lives up to their reputation for excellence. Their products are of outstanding quality, with every item showcasing durability and attention to detail. The logos they print are impressively clear and sharp, reflecting their commitment to precision and professional results. Their responsiveness is top-notch – questions are answered quickly, and their team ensures the process is smooth from start to finish. The excellent customer service stands out; they go above and beyond to meet expectations and deliver on time. If you're looking for promotional products done right, Big Bear Promo is the way to go! Highly recommended!”

Helpful Report

Posted 2 days ago

“Big Bear Promo were an amazing support on a very last minute order and delivery of some promotional keyrings. Ross Robinson was brilliant in setting up a new account and arranging a very quick turnaround. Thank you we are hoping to use Big Bear again the future.”

Helpful Report

Posted 3 days ago

Thank you so much for your wonderful 5-star review, Lucinda! We’re thrilled to hear that Ross provided you with amazing support and made the setup process smooth for your last-minute order. Your kind words mean a lot, and we’re excited to assist you again in the future! Best regards, Big Bear Promo

Posted 2 days ago

“Callum was brilliant in assisting all of our needs- he was very quick to response and provide many visuals and quotes we required! The stress products we ordered are perfect and they even managed to accommodate our short timescale! Many thanks.”

Helpful Report

Posted 5 days ago

Thank you for your fantastic 5-star review! We’re so glad to hear that Callum was able to meet all your needs and provide quick assistance. It's great to know that the stress products turned out perfect and that we could accommodate your timeline. We appreciate your kind words and look forward to helping you again in the future! Best regards, Big Bear Promo

Posted 2 days ago

“I contacted Big Bear Promo for support with company marketing material for a conference, Tyler was extremely helpful and patient going through products and design for me. Our Timescales were a challenge but they made it happen for us and all products arrived exactly when they said they would ready for the event. Would definitely use Big Bear Promo again.”

Helpful Report

Posted 5 days ago

Thank you for your amazing 5-star review, Sarah! We’re delighted to hear that Tyler was able to assist you effectively with your marketing materials and meet your tight deadlines. Your satisfaction means the world to us, and we look forward to supporting you with your future promotional needs. Best regards, Big Bear Promo

Posted 2 days ago

“I recently made my first purchase with Big Bear Promotions and was impressed with the excellent service from Liam. He was responsive and handled my request to change the artwork at the proof stage with no problems at all.”

Helpful Report

Posted 6 days ago

Thank you for your fantastic 5-star review, Jenna! We're delighted to hear that Liam provided excellent service and smoothly handled your artwork changes. Your satisfaction is our priority, and we can't wait to assist you again with your future projects! Best regards, Big Bear Promo

Posted 2 days ago

“Great service from Liam and really pleased with the options given and final product chosen. Would definitely use Big Bear again for promotional items.”

Helpful Report

Posted 1 week ago

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you were pleased with the options provided and the final product. We'll be sure to pass on your kind words to Liam. We can't wait to assist you again in the future! Best regards, Big Bear Promo

Posted 1 week ago

“Andrew at Big Bear Promo was a huge help in sourcing a suitable product for our annual conference at very short notice. He was responsive, efficient and helpful in finding alternatives when my first choice wasn't available. The product was good quality, branded clearly and delivered with a day to spare (even with such last minute ordering). Really great service and very happy conference attendees. Thank you.”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic 5-star review, Jo! We're thrilled to hear that Andrew was able to assist you effectively and meet your needs on such short notice. It's great to know that you were pleased with the quality and timely delivery of your product. We look forward to working with you again in the future. Best regards, Big Bear Promo

Posted 1 week ago

“After looking at other companies, i found Big Bear. They were a pleasure to work with. I must say Sam Lewis was amazing, i felt that i was more than nuisance asking so many questions as i wanted to get my folders with the colour and the logo just right, but he was always happy to help. So thanks to Sam. When they arrived i was thrilled with the result. We will definitely be using Big Bear again.”

Helpful Report

Posted 1 week ago

Thank you so much for your amazing 5-star review, Jackie! We're so glad that you found working with us a pleasure and that Sam was able to assist you effectively. Your happiness with the final result means everything to us! We truly appreciate your trust in Big Bear and look forward to working with you again in the future. Best regards, Big Bear Promo

Posted 1 week ago

“Great! Efficient and fast delivery :-)”

Helpful Report

Posted 1 week ago

Thank you so much for the amazing 5-star review, Kirsty! We're delighted to hear that you found our delivery efficient and fast. Your satisfaction is our top priority, and we appreciate your support! We look froward to hearing from you again. Best regards, Big Bear Promo

Posted 1 week ago

“BigBearPromo has been an invaluable resource for my business orders. They consistently ensure quick turnaround times and keep me informed throughout the process. Andrew has delivered outstanding customer service and is always willing to assist with quotes, orders, or any inquiries I may have. I look forward to placing orders here, as I am confident in their reliable, efficient, and high-quality service.”

Helpful Report

Posted 1 week ago

Thank you so much for your incredible 5-star review, Rhiannon! We are thrilled to hear that our quick turnaround times and communication have made a positive impact on your order. Andrew is truly dedicated to providing outstanding customer service, and it's fantastic to know that his assistance has been valuable to you. We appreciate your trust in us and can't wait to help you with your future orders! Best regards, Big Bear Promo

Posted 1 week ago

“We were really impressed with the branded energy drinks we ordered! The flavour was spot on - just like Red Bull - and gave us a great energy boost. The branding on the cans was fantastic too, and they perfectly captured our brand identity. Ross was brilliant to work with, really listened to our needs, and made sure everything was exactly how we wanted it. Highly recommend!”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic 5-star review, Gill! We're thrilled to hear that you were impressed with the energy drinks and their flavours! It’s wonderful that the branding was just how you wanted. Your recommendation means the world to us, and we can’t wait to work with you again! Best regards, Big Bear Promo

Posted 1 week ago

“Full support was provided by Sam, providing us with prompt responses with any queries we had, and keeping us updated of delivery dates The items were a great success at the event so really please with the service”

Helpful Report

Posted 1 week ago

Thank you for your wonderful 5-star review, Debbie! We're so glad to hear that Sam provided you with full support and kept everything on track for your event. It's fantastic to know that the items were a great success! We appreciate your feedback and look forward to assisting you again in the future. Best regards, Big Bear Promo

Posted 1 week ago

“Callum was super helpful from start to finish. He was prompt when responding and helped us to navigate through multiple changes.”

Helpful Report

Posted 1 week ago

Thank you for your amazing 5-star review! We're delighted to hear that Callum provided you with such helpful support throughout your experience. We look forward to working with you again in the future! Best regards, Big Bear Promo

Posted 1 week ago

“Dealt with Andrew James who was a pleasure to work with and extremely helpful! Thanks Andrew & Big Bear”

Helpful Report

Posted 1 week ago

Thank you for your wonderful 5-star review! We’re thrilled to hear that Andrew made your experience a pleasure and we’ll make sure to share your kind words with him. We look forward to working with you again soon! Best regards, Big Bear Promo

Posted 1 week ago

“More often than not I need promotional items delivered in super speedy times and my go to person is Callum Burton. He always helps and works his magic to get things when needed. He is so so helpful and very quick to respond to requests.”

Helpful Report

Posted 1 week ago

Thank you for your fantastic 5-star review, Joanne! We're thrilled to hear that Callum has been your go-to for promotional products and we'll be sure to pass on your kind comments to him. We can't wait to assist you again soon! Best regards, Big Bear Promo

Posted 1 week ago

“Liam was really helpful with my order and helping me get the right product i needed. I would 100% recommend”

Helpful Report

Posted 1 week ago

Thank you for your fantastic 5-star review, Sarah! We're so glad to hear that Liam was helpful in getting you the right product. Your recommendation means the world to us. We can’t wait to assist you again soon! Best regards, Big Bear Promo

Posted 1 week ago

“Callum Burton as been very helpful and very responsive”

Helpful Report

Posted 1 week ago

Thank you for your amazing 5-star review, and for highlighting Callum's helpfulness and responsiveness! We're delighted to know that he made a positive impact during your experience. Your feedback means a lot to us, and we can’t wait to assist you again soon! Best regards, Big Bear Promo

Posted 1 week ago

“Liam at Big Bear Promo was very responsive and helpful and the turn around time was great. Thank you!”

Helpful Report

Posted 1 week ago

Thank you so much for your wonderful 5-star review, Victoria! We're delighted to hear that Liam was responsive and helpful during your experience. Your feedback about the turnaround time is greatly appreciated, and we look forward to hearing from you again in the future! Best regards, Big Bear Promo

Posted 1 week ago

Big Bear Promo is rated 5.0 based on 684 reviews