Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.98

5.0 Rating 785 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

Info

5.0

Based on 785 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Write Your review

Tell us how Big Bear Promo made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Again Big Bear Promo have come up with the goods we need at our next event. They are helpful and communication is clear.”

Helpful Report

Posted 1 week ago

“Great service from start to finish. Communication was clear, artwork proofs were handled quickly, and the final products were exactly what we expected. Ross Robinson was really helpful throughout the process and made everything easy. Delivery was on time and overall a smooth experience. Would happily use Big Bear Promo again.”

Helpful Report

Posted 3 weeks ago

“Ross was very helpful and quick to respond. Really happy with the product. Thank you”

Helpful Report

Posted 4 weeks ago

“Andrew was super helpful and responsive. The products were amazing, very happy and really appreciate the push with the delivery, so we had everything with us on time. Will definitely be using bigbearpromo again”

Helpful Report

Posted 1 month ago

“Andrew James was very helpful during my enquiry would highly recommend and will be returning in the future very good service and support”

Helpful Report

Posted 1 month ago

“We had the pleasure of working with Ross Robinson on the holiday gifts for our UK-based employees. Ross provided excellent service, and the turnaround time was impressively quick. Our UK teams are very satisfied with their mugs. Thank you!”

Helpful Report

Posted 1 month ago

“From the first contact, the level of service from Luci Sweeney was fantastic, very professional, very fast responses and even though I made several changes to the original request, they were addressed straight away. This is the benchmark for Customer Service, fantastic experience!! Thank you very much Luci”

Helpful Report

Posted 1 month ago

“First time using BigBearPromo, and I have to give a huge thanks to Tyler, our account manager. He helped me from start to finish — from designing the order to getting everything ready. I really appreciate all of his support with the artwork and design for my company and customers. I highly recommend this company and will definitely be using them again. Thank you, Tyler — you’re a star!”

Helpful Report

Posted 1 month ago

“I recently ordered purple mugs for our social running group, and Sam Lewis at Big Bear Promo was incredibly helpful throughout the entire process. He assisted with choosing the perfect colour, refining our logo, and guiding the overall design. I’m absolutely thrilled with how the mugs turned out—they look fantastic and will make a great promotional item for our group. Thank you, Sam.”

Helpful Report

Posted 1 month ago

“We ordered x500 James bears from Shay, he helped us all the way through the order until we had recieved our purchase and we were satisfied. Because of Shay, we went on to order x5000 draw string bags too.”

Helpful Report

Posted 1 month ago

“I had a very good experience with Big Bear Promo recently. Tyler Sheppard gave a very attentive and helpful customer experience. I needed some awards fairly last minute, I spoke to Tyler on the phone and he managed to source me awards that fitted my description and could be embossed and ready to dispatch asap. He was very friendly and efficient!”

Helpful Report

Posted 2 months ago

“Luci was a great help setting up my custom lanyard order. Communication was clear, responsive and helpful when making final tweaks - looking forward to these ! KR”

Helpful Report

Posted 2 months ago

“Callum Burton has been a great help to our team and our many questions! Always quick to respond and very friendly. Thank you!!”

Helpful Report

Posted 2 months ago

“Thanks for a quick turnaround. Callum was helpful and helped to organise merch print in a very short time. Appreciate it and would recommend!”

Helpful Report

Posted 2 months ago

“⭐️⭐️⭐️⭐️⭐️ Excellent Service and Fast Delivery! I had the pleasure of working with Ross Robinson and I can’t recommend him enough! From start to finish, Ross provided expert customer service - he was knowledgeable, attentive and genuinely committed to making sure everything went smoothly. The branded product itself is fantastic and I was impressed with the quick turnaround on delivery. Ross made the entire process effortless and stress-free, keeping me informed every step of the way. Thanks to Ross, this was a seamless and enjoyable experience. Highly recommended!”

Helpful Report

Posted 2 months ago

“Great service from Tyler at Bear promo. He was very patient and helpful.”

Helpful Report

Posted 2 months ago

“Great service from Tyler at Bear promo. He was very patient and helpful.”

Helpful Report

Posted 2 months ago

“Extremely Happy with Ross Robinson-The service was excellent-All the best- Harry Randhawa-Aster360 Ltd”

Helpful Report

Posted 2 months ago

“Working with Shay Kanabar was great, he is very reposive informative and helpful. Great product excellent price. Thank you”

Helpful Report

Posted 3 months ago

“Working with Sam Lewis was a breeze! He was quick, organized, and made sure all our retreat items were sorted without a hitch. Couldn’t ask for better service.”

Helpful Report

Posted 3 months ago

Big Bear Promo is rated 5.0 based on 785 reviews