Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.98

5.0 Rating 785 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

Info

5.0

Based on 785 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Liam was quick as he could with responses with clear information and an excellent mock up of our request.”

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Posted 9 months ago

Thank you for your fantastic review, Paul! We're so glad to hear that Liam was prompt with his responses and provided you with clear information and an excellent mock-up. Your feedback is greatly appreciated, and we look forward to assisting you again! Best regards, Big Bear Promo

Posted 9 months ago

“Callum B has constantly gone above and beyond to help me with my last-minute requests. With his quick responses and great knowledge of the products, he has made the process seamless for us throughout every order.”

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Posted 9 months ago

Thank you for your wonderful review, Tauren! We're so pleased to hear that Callum consistently goes above and beyond to assist you with your last-minute requests. We appreciate your feedback and look forward to continuing to provide seamless service for all your future orders! Best regards, Big Bear Promo

Posted 9 months ago

“I can’t thank Callum Burton enough for their exceptional service. They not only helped us get the items we needed printed and visualized, but also did so with impressive speed and professionalism. Their attention to detail and ability to meet our requirements exceeded expectations. Highly recommend for anyone looking for top-notch service!”

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Posted 9 months ago

Thank you so much for your fantastic review, Thomas! We’re thrilled to hear that Callum provided you with exceptional service and met your needs with such speed and professionalism. Thank you for highly recommending us, and we can't wait to assist you again in the future! Best regards, Big Bear Promo

Posted 9 months ago

“Really happy with the service delivered by Liam. Good comms and quick turnaround. The hand sanitisers are a perfect promo gift for my potential customers and I'm looking forward to sharing them. Highly recommend Big Bear. Thanks!”

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Posted 9 months ago

Thank you so much for your kind review, Dan! We're delighted to hear that Liam provided you with great service and quick turnaround. It's fantastic that you found the hand sanitisers to be a perfect promo gift for your potential customers. We truly appreciate your recommendation and look forward to helping you again soon! Best regards, Big Bear Promo

Posted 9 months ago

“Great service, Liam was a massive help”

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Posted 9 months ago

Thanks for leaving a review Ben! We're thrilled to hear Liam was helpful, and we hope to hear from you again.

Posted 9 months ago

“I would highly recommend Big Bear Promo services to anyone looking for a reliable service with excellent customer service. Sam Lewis, was exceptional at helping support us with a very last minute order for our charity. We really struggled to find a company who could order and deliver within a very tight time frame and he went above and beyond to ensure the product went from design to delivery in the provided time frame. He even ensured to provide constant updates to reassure us that the product would arrive in time for the event. We are so grateful to him and the team at Big Bear Promo - highly recommend.”

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Posted 9 months ago

Thank you so much for your amazing 5-star review! We’re thrilled to hear that Sam provided you with exceptional support on such a tight deadline. It’s wonderful to know that his dedication and communication made a positive impact on your experience. We truly appreciate your recommendation and look forward to assisting you and your charity again in the future! Best regards, Big Bear Promo

Posted 9 months ago

“Sam from BBP has been such a great help in providing us with our new merch and stationary! Great at responding to emails and generally helping us with any queries we have! Thank you Sam!”

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Posted 10 months ago

Thank you so much for your fantastic 5-star review, Kelly! We're so pleased to hear that Sam has been a great help in providing your new merch and stationery, and that his responsiveness has made your experience better. We look forward to assisting you again in the future! Best regards, Big Bear Promo

Posted 10 months ago

“Tyler was great and very professional. , she helped us with our enquiry and provided all information we needed before we placed the order.”

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Posted 10 months ago

Thank you for your wonderful 5-star review, Adriana! We're thrilled to hear that Tyler was able to assist you so professionally and provide all the information you needed. Your satisfaction is our top priority, and we truly appreciate your feedback. We look forward to helping you again in the future! Best regards, Big Bear Promo

Posted 10 months ago

“Tyler was helpful and prompt.”

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Posted 10 months ago

Thank you for your great review! We're pleased to hear that Tyler was helpful and prompt in assisting you. Your feedback is important to us, and we appreciate you taking the time to share your experience. We look forward to hearing from you again soon! Best regards, Big Bear Promo

Posted 10 months ago

“Efficient and prompt service from Tyler. Good product, good price, good delivery.”

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Posted 10 months ago

Thank you for your outstanding 5-star review, Dave! We're delighted to hear that Tyler provided you with efficient and prompt service. It's great to know that you're satisfied with the product, price, and delivery. Your feedback means the world to us, and we can't wait to assist you again soon! Best regards, Big Bear Promo

Posted 10 months ago

“Corresponding with Andrew, communication was super. Emails replied to quickly. Final proofs drafted super fast. Order received with a couple of days after payment. Quality is better than expected. So pleased. Thank you!”

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Posted 10 months ago

Thank you for your fantastic 5-star review! We're so glad to hear that your communication with Andrew was super and that everything met your expectations. It's always our goal to deliver quality service quickly, and your satisfaction is what drives us. We truly appreciate your kind words and look forward to helping you again in the future! Best regards, Big Bear Promo

Posted 10 months ago

“Ross Robinson always provides the most efficient and friendly service, with great comms, ensuring we're completely happy with our order before processing. The merchandise always arrives on time and is invariably without fault. A most impressive service from Ross, thank you.”

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Posted 10 months ago

Thank you for your amazing 5-star review! We’re delighted to hear that Ross consistently provides you with efficient and friendly service. Your support means a lot to us, and we can't wait to work with you again soon! Best regards, Big Bear Promo

Posted 10 months ago

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Posted 10 months ago

Thank you so much for your wonderful 5-star review! We're thrilled to know that Ross provided efficient and friendly service, along with excellent communication. It's fantastic to hear that your orders arrived on time and meet your expectations. We truly appreciate your support and look forward to hearing from you again in the future! Best regards, Big Bear Promo

Posted 10 months ago

“Thank you to Callum Burton for all your help with our recent order. Such fantastic service and comms, I've come back for a second time! Wouldn't go anywhere else.”

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Posted 10 months ago

Thank you so much for your wonderful 5-star review, Emma! We’re thrilled to hear that Callum delivered fantastic service and communication once again. It means the world to us that you’ve come back for a second time! Your loyalty is greatly appreciated, and we can’t wait to assist you with your next order. Best regards, Big Bear Promo

Posted 10 months ago

“This service is faultless from start to finish, Callum is customer service focused and provides effective communication and support. Callum was excellent at keeping me updated throughout the process, he made sure we were on the same page every step of the way, from design approval to shipping. Callum was prompt with timelines, and we received our merchandise when promised. There were no delays, which was important for the event we were planning.”

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Posted 10 months ago

Thank you for your fantastic 5-star review, Patricia! We're so glad to hear that Callum provided you with exceptional service and effective communication throughout the entire process. Maintaining timely updates and ensuring everything runs smoothly is our top priority. We truly appreciate your kind words and look forward to assisting you again for your future events! Best regards, Big Bear Promo

Posted 10 months ago

“Callum is quick, efficient and amazing”

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Posted 10 months ago

Thank you for your amazing 5-star review, Tara! We're delighted to hear that Callum provided you with quick and efficient service. Your kind words mean a lot to us, and we can't wait to assist you again in the future! Best regards, Big Bear Promo

Posted 10 months ago

“Ross Robinson was extremely helpful and answered all my questions and put my mind at ease. The delivery instructions were quite complex given they were delivering for the BAFTAs. All items arrived on time and in good condition.”

Helpful Report

Posted 10 months ago

Thank you for your fantastic 5-star review, Stacey! We’re so pleased to hear that Ross was able to assist you and follow your delivery instructions. It's always our goal to ensure everything arrives on time and in perfect condition. We appreciate your kind words and look forward to working with you again soon! Best regards, Big Bear Promo

Posted 10 months ago

“I highly recommend this business. Their customer service is second to none. The product quality is consistently outstanding, exceeding my expectations every time. I was completely impressed with their professionalism and customer service. Sam Lewis was amazing very helpful I was impressed by his commitment to going the extra mile.”

Helpful Report

Posted 10 months ago

Thank you so much for your wonderful 5-star review! We're thrilled to hear that our customer service, especially from Sam, made such a positive impression on you. It's great to know that our product quality consistently meets your expectations. We look forward to hearing from you again in the future! Best regards, Big Bear Promo

Posted 10 months ago

“Brilliant service and great quality product. I ordered some custom printed mugs for our company and the service I received from Sam was second to none. He did me a great price and was in continual contact throughout the ordering process These arrived well before the expected delivery date and they look great. Will definitely be using this company again.”

Helpful Report

Posted 10 months ago

Thank you so much for your incredible 5-star review, Lisa! We're thrilled to hear that you had such a positive experience with Sam and that the custom mugs exceeded your expectations. It's fantastic that they arrived ahead of schedule as well! We can’t wait to assist you again in the future! Best regards, Big Bear Promo

Posted 10 months ago

“Ross answered my enquiry quickly and accurately. The items arrived within the 2 weeks as promised and they were as good as I hoped they would be. Thoroughly recommend Big Bear Promo”

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Posted 10 months ago

Thank you so much for your glowing 5-star review, Alison! We're delighted to hear that Ross provided quick and accurate responses to your enquiry and that your items arrived on time and met your expectations. Your thorough recommendation means a lot to us, and we can't wait to help you with your future orders! Best regards, Big Bear Promo

Posted 10 months ago

Big Bear Promo is rated 5.0 based on 785 reviews