Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.98

5.0 Rating 740 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

Info

5.0

Based on 740 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently made my first purchase with Big Bear Promotions and was impressed with the excellent service from Liam. He was responsive and handled my request to change the artwork at the proof stage with no problems at all.”

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Posted 5 months ago

Thank you for your fantastic 5-star review, Jenna! We're delighted to hear that Liam provided excellent service and smoothly handled your artwork changes. Your satisfaction is our priority, and we can't wait to assist you again with your future projects! Best regards, Big Bear Promo

Posted 5 months ago

“Great service from Liam and really pleased with the options given and final product chosen. Would definitely use Big Bear again for promotional items.”

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Posted 5 months ago

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you were pleased with the options provided and the final product. We'll be sure to pass on your kind words to Liam. We can't wait to assist you again in the future! Best regards, Big Bear Promo

Posted 5 months ago

“Andrew at Big Bear Promo was a huge help in sourcing a suitable product for our annual conference at very short notice. He was responsive, efficient and helpful in finding alternatives when my first choice wasn't available. The product was good quality, branded clearly and delivered with a day to spare (even with such last minute ordering). Really great service and very happy conference attendees. Thank you.”

Helpful Report

Posted 5 months ago

Thank you so much for your fantastic 5-star review, Jo! We're thrilled to hear that Andrew was able to assist you effectively and meet your needs on such short notice. It's great to know that you were pleased with the quality and timely delivery of your product. We look forward to working with you again in the future. Best regards, Big Bear Promo

Posted 5 months ago

“After looking at other companies, i found Big Bear. They were a pleasure to work with. I must say Sam Lewis was amazing, i felt that i was more than nuisance asking so many questions as i wanted to get my folders with the colour and the logo just right, but he was always happy to help. So thanks to Sam. When they arrived i was thrilled with the result. We will definitely be using Big Bear again.”

Helpful Report

Posted 5 months ago

Thank you so much for your amazing 5-star review, Jackie! We're so glad that you found working with us a pleasure and that Sam was able to assist you effectively. Your happiness with the final result means everything to us! We truly appreciate your trust in Big Bear and look forward to working with you again in the future. Best regards, Big Bear Promo

Posted 5 months ago

“Great! Efficient and fast delivery :-)”

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Posted 5 months ago

Thank you so much for the amazing 5-star review, Kirsty! We're delighted to hear that you found our delivery efficient and fast. Your satisfaction is our top priority, and we appreciate your support! We look froward to hearing from you again. Best regards, Big Bear Promo

Posted 5 months ago

“BigBearPromo has been an invaluable resource for my business orders. They consistently ensure quick turnaround times and keep me informed throughout the process. Andrew has delivered outstanding customer service and is always willing to assist with quotes, orders, or any inquiries I may have. I look forward to placing orders here, as I am confident in their reliable, efficient, and high-quality service.”

Helpful Report

Posted 5 months ago

Thank you so much for your incredible 5-star review, Rhiannon! We are thrilled to hear that our quick turnaround times and communication have made a positive impact on your order. Andrew is truly dedicated to providing outstanding customer service, and it's fantastic to know that his assistance has been valuable to you. We appreciate your trust in us and can't wait to help you with your future orders! Best regards, Big Bear Promo

Posted 5 months ago

“We were really impressed with the branded energy drinks we ordered! The flavour was spot on - just like Red Bull - and gave us a great energy boost. The branding on the cans was fantastic too, and they perfectly captured our brand identity. Ross was brilliant to work with, really listened to our needs, and made sure everything was exactly how we wanted it. Highly recommend!”

Helpful Report

Posted 5 months ago

Thank you so much for your fantastic 5-star review, Gill! We're thrilled to hear that you were impressed with the energy drinks and their flavours! It’s wonderful that the branding was just how you wanted. Your recommendation means the world to us, and we can’t wait to work with you again! Best regards, Big Bear Promo

Posted 5 months ago

“Full support was provided by Sam, providing us with prompt responses with any queries we had, and keeping us updated of delivery dates The items were a great success at the event so really please with the service”

Helpful Report

Posted 5 months ago

Thank you for your wonderful 5-star review, Debbie! We're so glad to hear that Sam provided you with full support and kept everything on track for your event. It's fantastic to know that the items were a great success! We appreciate your feedback and look forward to assisting you again in the future. Best regards, Big Bear Promo

Posted 5 months ago

“Callum was super helpful from start to finish. He was prompt when responding and helped us to navigate through multiple changes.”

Helpful Report

Posted 5 months ago

Thank you for your amazing 5-star review! We're delighted to hear that Callum provided you with such helpful support throughout your experience. We look forward to working with you again in the future! Best regards, Big Bear Promo

Posted 5 months ago

“Dealt with Andrew James who was a pleasure to work with and extremely helpful! Thanks Andrew & Big Bear”

Helpful Report

Posted 6 months ago

Thank you for your wonderful 5-star review! We’re thrilled to hear that Andrew made your experience a pleasure and we’ll make sure to share your kind words with him. We look forward to working with you again soon! Best regards, Big Bear Promo

Posted 5 months ago

“More often than not I need promotional items delivered in super speedy times and my go to person is Callum Burton. He always helps and works his magic to get things when needed. He is so so helpful and very quick to respond to requests.”

Helpful Report

Posted 6 months ago

Thank you for your fantastic 5-star review, Joanne! We're thrilled to hear that Callum has been your go-to for promotional products and we'll be sure to pass on your kind comments to him. We can't wait to assist you again soon! Best regards, Big Bear Promo

Posted 5 months ago

“Liam was really helpful with my order and helping me get the right product i needed. I would 100% recommend”

Helpful Report

Posted 6 months ago

Thank you for your fantastic 5-star review, Sarah! We're so glad to hear that Liam was helpful in getting you the right product. Your recommendation means the world to us. We can’t wait to assist you again soon! Best regards, Big Bear Promo

Posted 5 months ago

“Callum Burton as been very helpful and very responsive”

Helpful Report

Posted 6 months ago

Thank you for your amazing 5-star review, and for highlighting Callum's helpfulness and responsiveness! We're delighted to know that he made a positive impact during your experience. Your feedback means a lot to us, and we can’t wait to assist you again soon! Best regards, Big Bear Promo

Posted 5 months ago

“Liam at Big Bear Promo was very responsive and helpful and the turn around time was great. Thank you!”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful 5-star review, Victoria! We're delighted to hear that Liam was responsive and helpful during your experience. Your feedback about the turnaround time is greatly appreciated, and we look forward to hearing from you again in the future! Best regards, Big Bear Promo

Posted 5 months ago

“All elements of my enquiry were looked after and Andrew offered great customer service, finding exactly what I was looking for. The customer service, product ranges offered, turn around time and pricing are all 10/10, well done BBP.”

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Posted 6 months ago

Thank you so much for your fantastic 5-star review, Lydia! We're thrilled to hear that Andrew provided you with exceptional customer service and helped you find exactly what you were looking for. Your kind words are truly appreciated. We look forward to hearing from you again in the future! Best regards, Big Bear Promo

Posted 5 months ago

“i recently bought a large number of items that were not quite right. Callum Burton has been nothing but amazing in sorting out the issue. I have spoken to him on the phone and via email. Always very professional and nothing is too much trouble. Callum is a great asset to Big Bear Promo.”

Helpful Report

Posted 6 months ago

Thank you so much for your incredible 5-star review, Heather! We’re thrilled to hear that Callum provided you with such outstanding support while resolving your issue. It’s wonderful to know that his professionalism and dedication made a positive impact on your experience with us. We truly appreciate your kind words and look forward to assisting you again in the future! Best regards, Big Bear Promo

Posted 5 months ago

“Callum is always so quick to respond with any quotes or visuals and makes my life much easier! Great support and always willing to help”

Helpful Report

Posted 6 months ago

Thank you so much for your fantastic 5-star review, Leigh! We're so glad to hear that Callum has been a great help throughout your order. We truly appreciate your feedback and look forward to helping you again soon! Best regards, Big Bear Promo

Posted 5 months ago

“Ordered branded lighters 800 pieces with very fast communication and good prices as well”

Helpful Report

Posted 6 months ago

Thank you so much for your amazing 5-star review! We're delighted to hear that you had a great experience with our fast communication and competitive pricing for your branded lighters. Your satisfaction means the world to us, and we can't wait to assist you with your future projects! Best regards, Big Bear Promo

Posted 6 months ago

“Thanks so much to Josh for organising our branded baubles. The process was super quick and the outcome is fantastic 😄”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful 5-star review! We're thrilled to hear that Josh made organising your branded baubles quick and enjoyable. It's fantastic to know you're happy with the final product! We appreciate your support and look forward to working with you again! Best regards, Big Bear Promo

Posted 6 months ago

“Really easy and straightforward working with Andrew James, quick responses and quick turnaround on the design work. Will definitely be back!.”

Helpful Report

Posted 6 months ago

Thank you for your wonderful 5-star review! We're thrilled to hear that working with Andrew James was such a smooth experience for you. Quick responses and efficient turnaround are what we strive for, and it’s great to know we met your expectations. We can't wait to work with you again! Best regards, Big Bear Promo

Posted 6 months ago

Big Bear Promo is rated 5.0 based on 740 reviews