Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,717 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always keep you posted regarding trip, great fleet and wonderful drivers.”

Helpful Report

Posted 1 year ago

Dear Ms. Vicki V., Thank you for your kind words! We’re glad you enjoy our regular updates, top-notch vehicles, and wonderful chauffeurs. Your feedback means a lot to us! We look forward to welcoming you again soon! Warmest regards, Veronica

Posted 1 year ago

“Great service. Wish it was available in Jacksonville”

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Posted 1 year ago

Dear Ms. Joan M., Thank you for your fantastic review and for appreciating our service. We greatly value your suggestion about expanding to Jacksonville and will definitely keep it in mind as we continue to grow. We look forward to assisting you again in the future! Warm regards, Veronica

Posted 1 year ago

“Our driver was great!”

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Posted 1 year ago

Dear Valued Guest, Thank you for your wonderful feedback. We're so pleased to hear you had a positive experience with your chauffeur. Delivering high-quality service is our priority, and it’s great to know we met your expectations! We look forward to welcoming you on your next ride! Warm regards, Veronica

Posted 1 year ago

“Everything went very smoothly. Driver was waiting when we arrived. On the ride to the hotel he told us the history Of the areas we passing through in Vancouver. It was very interesting.”

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Posted 1 year ago

Dear Ms. Diana B., Thank you for the great review. We are happy to hear that everything went smoothly and that your chauffeur enriched your experience by sharing the history of Vancouver. It’s wonderful to know that you found the information interesting during your ride to the hotel. We look forward to welcoming you again for your next journey! Warmest regards, Veronica

Posted 1 year ago

“I would recommend this service to anyone! The website is very user-friendly, and the customer service is always responsive and efficient. We've never had an issue and trust Blacklane for our company travel needs.”

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Posted 1 year ago

Dear Ms. Ashley S., Thank you so much for your incredible review! It's great to hear that you found our website user-friendly and our customer service efficient. It brings us immense joy to know that you trust Blacklane for your company travel needs. We look forward to continuing to provide you with exceptional service in the future! Warmest regards, Veronica

Posted 1 year ago

“No worry pickup despite flight being delayed, text communication with driver before I even left home! Upon arrival, had my own private tour of Queens and Manhattan! Will definitely use again.”

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Posted 1 year ago

Dear Ms. Katherine P., Thank you for your fantastic review. We are glad to hear that your experience was worry-free, even with the delay, and that you enjoyed a private tour of Queens and Manhattan. Clear communication is so important to us, and we’re delighted you appreciated it. We look forward to welcoming you back for your next adventure! Warm regards, Veronica

Posted 1 year ago

“The driver very gentle, the car very clean”

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Posted 1 year ago

Dear Valued Guest, Thank you for your lovely review! Maintaining high standards is incredibly important to us, and it’s wonderful to know we’re on the right track. We look forward to serving you again soon! Warmest regards, Veronica

Posted 1 year ago

“Excellent service always”

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Posted 1 year ago

Dear Ms. Hannah L., Thank you for your wonderful review! We're delighted to know you consistently enjoy excellent service with us. Your satisfaction is our priority, and we appreciate your loyalty. Looking forward to welcoming you again soon! Warmest regards, Veronica

Posted 1 year ago

“Amazing service to and from LAX. Drivers were on time, cars were clean and we were greeted at baggage claim. I also found the rate was less than an Uber Black at the same time of day. Definetely will use Blacklane again!”

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Posted 1 year ago

Dear Ms. Kelli M., Thank you for your fantastic review! We’re so pleased to hear that you enjoyed our service to and from LAX. Our team works hard to ensure punctuality and cleanliness, so it’s wonderful to know that we made a positive impression. We can’t wait to welcome you back for your next journey! Warmest regards, Veronica

Posted 1 year ago

“Driver was on time and pleasant.”

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Posted 1 year ago

Dear Ms. Kolette A., Thank you for your wonderful review! We're delighted your driver was punctual and made your trip enjoyable. It’s great to know we met your expectations and we look forward to welcoming you again soon. Warm wishes, Veronica

Posted 1 year ago

“I ordered this service for my wife. She enjoyed the driver and the vehicle was outstanding. The driver went above and beyond to make sure he met my wife’s needs. Thank you”

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Posted 1 year ago

Dear Valued Guest, Thank you for your fantastic review! We are so happy to hear that your wife had an outstanding experience with our chauffeur and vehicle. It’s wonderful to know that our team went above and beyond to meet her needs. Your appreciation fuels our commitment to providing exceptional service. We look forward to welcoming you both on your next journey! Warmest regards, Veronica

Posted 1 year ago

“Excellent driver. Terrible traffic. He did his best to try and avoid it including suggesting we leave early if possible”

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Posted 1 year ago

Dear Ms. Felicity D., Thank you for your fantastic review! We’re glad to hear that your driver made every effort to handle the traffic delays. Our priority is to ensure a seamless journey, and we appreciate your patience and understanding. We look forward to welcoming you again on your next journey! Warmest regards, Veronica

Posted 1 year ago

“Service was great.”

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Posted 1 year ago

Dear Valued Guest, We’re delighted to hear that you enjoyed our service. Ensuring a smooth and enjoyable experience is always our goal, and we sincerely appreciate your kind feedback. We look forward to welcoming you back soon! Warm regards, Veronica

Posted 1 year ago

“great service”

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Posted 1 year ago

Dear Ms. Anita R., It's great to hear that you enjoyed our service. Providing a smooth and enjoyable experience is what we strive for, and we truly appreciate your kind words. We look forward to welcoming you again soon! Warm regards, Veronica

Posted 1 year ago

“A service that you can rely on.”

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Posted 1 year ago

Dear Vilma, Thank you for your fantastic feedback. Knowing that you can count on us is what we strive for, and your feedback reinforces our commitment to excellence. We look forward to welcoming you again soon! Warm regards, Veronica

Posted 1 year ago

“Blacklane is reliable, dependable and reasonably priced. Highly recommend!!”

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Posted 1 year ago

Dear Ms. D., Thank you for your recommendation! It means a lot to us, and we’re glad to know we could meet your expectations. Looking forward to assisting you again on your next adventure! Warm regards, Veronica

Posted 1 year ago

“Travis was great.”

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Posted 1 year ago

Dear Mr. Andrew M., Thank you so much for your kind words! We’re very happy to hear that Travis made a positive impression during your ride. Ensuring a great experience for our guests is what we aim for, and it’s wonderful to know we succeeded. We look forward to having you on board again soon! Warmest regards, Veronica

Posted 1 year ago

“My exec's are super pleased with the service provided by the drives. And I am grateful for the quality of service always provided by customer service reps. Greatly appreciated it!”

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Posted 1 year ago

Dear Ms. C., Thank you for your fantastic review. We are glad to hear that your executives are pleased with our service and that our customer service team met your expectations. We look forward to serving you again soon! Warm regards, Veronica

Posted 1 year ago

“super slick service.”

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Posted 1 year ago

Dear Ms. T., Thank you for your fantastic review! Our team works hard to ensure a smooth and enjoyable experience for all our passengers, and your feedback is truly appreciated. We look forward to serving you again soon! Warm wishes, Veronica

Posted 1 year ago

“Very attentive to our needs. Very kind and helpful. Ahead of time. Communication was top notch and we would defintely recommend to others as a very reliable company to book rides with.”

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Posted 1 year ago

Dear Mr. F., Thank you for your wonderful review! We're delighted you had a smooth, attentive experience and appreciate your kind words. We look forward to welcoming you again! Warm regards, Veronica

Posted 1 year ago

Blacklane GmbH is rated 4.7 based on 3,717 reviews