Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,718 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

Info

About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

Visit Website

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very attentive to our needs. Very kind and helpful. Ahead of time. Communication was top notch and we would defintely recommend to others as a very reliable company to book rides with.”

Helpful Report

Posted 1 year ago

Dear Mr. F., Thank you for your wonderful review! We're delighted you had a smooth, attentive experience and appreciate your kind words. We look forward to welcoming you again! Warm regards, Veronica

Posted 1 year ago

“Comfortable, clean & very helpful”

Helpful Report

Posted 1 year ago

Dear Ms. B., Thank you for your great review! We're glad you enjoyed our comfortable, clean service and helpful team. Your feedback means a lot to us. We look forward to welcoming you again! Warm regards, Veronica

Posted 1 year ago

“Chauffeur was on time, excellent delivery to the airport, great experience!”

Helpful Report

Posted 1 year ago

Dear guest, Thank you for your glowing review! We’re delighted to know that our chauffeur provided timely service and contributed to your great experience to the airport. We look forward to having you on board again soon! Best wishes, Chloe

Posted 1 year ago

“on time. driver easy to find”

Helpful Report

Posted 1 year ago

Dear Guest, Thank you for taking the time to review our service. We're delighted to hear that your driver was punctual and easy to find. We truly appreciate your support, and we look forward to welcoming you on board again soon! Best regards, Veronica

Posted 1 year ago

“My husband and I are very pleased with Blacklane. Always a pleasant driver, on time and great car. Do you have this service in Canada? We will be traveling to Vancouver and will be needing a car to get to our hotel. Best regards, Liz”

Helpful Report

Posted 1 year ago

Dear Ms. Liz, Thank you for your kind words! We’re delighted you and your husband have enjoyed your experiences with Blacklane. I’m happy to confirm that we offer our service in Vancouver. We look forward to welcoming you there and ensuring a smooth ride to your hotel. Best regards, Veronica

Posted 1 year ago

“Prompt, flexible, courtous, clean car - everything you could want”

Helpful Report

Posted 1 year ago

Dear Jack, Thank you for your great review! We're thrilled to hear that you found our service to be prompt and courteous, along with a clean car to enhance your experience. Your satisfaction is our utmost priority and it’s great to know we achieved that for you! We look forward to welcoming you back for your next journey! Warm regards, Max

Posted 1 year ago

“Excellent service! The car was super clean and tide, the driver was punctual and very polite. Thank you a lot!”

Helpful Report

Posted 1 year ago

Dear Beatriz, Thank you for your excellent review! We are thrilled to hear that you enjoyed our service, particularly the cleanliness of the car and the punctuality of our chauffeur. Your kind words are truly appreciated. We look forward to welcoming you back for your next journey! Warm regards, Max

Posted 1 year ago

“Great car and driver. Punctual”

Helpful Report

Posted 1 year ago

Dear Jonathan, Thank you for your great review! We're thrilled to hear that you enjoyed the ride and appreciated our punctual service. Our chauffeurs take great pride in providing a reliable experience and your positive feedback validates their hard work. We look forward to welcoming you back on your next journey! Warm regards, Max

Posted 1 year ago

“As a travel agent, I use Blacklane fairly often to book transfers for my clients. It has always been a very reliable service, and the drivers have great communication which is reassuring to the guests. It's very nice knowing they will be taken care of when traveling abroad.”

Helpful Report

Posted 1 year ago

Dear Valued Guest, Thank you so much for your fantastic review! We are thrilled to hear that you find our service reliable and that our chauffeurs provide excellent communication. It's our pleasure to ensure that your clients are well taken care of while traveling abroad. Your partnership means a lot to us! Looking forward to continuing to support you in your future bookings! Warm regards, Max

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

Dear Valued Guest, Thank you for your positive review! We're thrilled to hear you enjoyed our service. Your satisfaction is our priority and we appreciate you taking the time to share your positive experience. Looking forward to serving you again soon! Warm regards, Max

Posted 1 year ago

“Once again Blacklane drivers were ready and waiting for us once we had cleared Customs and the cars were immaculately clean and in excellent condition. Would recommend to anyone requiring a transfer by car to airports, hotels etc.”

Helpful Report

Posted 1 year ago

Dear Mr. S, Thank you so much for your wonderful review! I'm thrilled to hear that our drivers were ready and waiting for you and that you found the cars to be in immaculate condition. Your recommendation means a lot to us, and we are dedicated to providing top-notch service for all your transfer needs. We can't wait to see you again soon! Warm regards, Chloe

Posted 1 year ago

“Drivers were very professional and on-time”

Helpful Report

Posted 1 year ago

Dear Todd, Thank you for your fantastic review! We're thrilled to hear that our chauffeurs delivered a professional and punctual service. Ensuring that you have a smooth experience is what we aim for and your feedback confirms we're on the right track. Looking forward to welcoming you on your next trip! Best regards, Max

Posted 1 year ago

“Pick up was timely, driver was presentable in formal wear, he was presented him very well, listened and confirmed my instruction, and help me store with my wife's bagage. Fully understood drop-off instructions. Comforting.”

Helpful Report

Posted 1 year ago

Dear David, Thank you for your wonderful review! We’re delighted to hear that your chauffeur was not only timely but also attentive to your needs, providing you with a comforting experience. It’s our goal to deliver such excellence in service every time. We truly appreciate your feedback and look forward to welcoming you and your wife on your next journey! Warm regards, Max

Posted 1 year ago

“Always an excellent service.”

Helpful Report

Posted 1 year ago

Dear Christine, Thank you so much for your wonderful review! We are delighted to hear that you consistently find our service to be excellent. Your support motivates us to maintain our high standards and provide a top notch experience every time. We look forward to welcoming you aboard again soon! Warmest regards, Max

Posted 1 year ago

“This transfer was excellent. Arrived on time with clear signage. The car was lovley and the driver very profresional and welcoming. I will book again!”

Helpful Report

Posted 1 year ago

Dear Barbara, Thank you for the wonderful review! We are thrilled to hear that your transfer was excellent and that you appreciated the punctuality and the professionalism of your chauffeur. Your satisfaction is our top priority! We look forward to welcoming you back for your next journey with us. Warmest regards, Max

Posted 1 year ago

“Everything was as agreed - good communication before the ride, introducing the driver (Pavel) and reassuring me that there would actually be someone there in the dead of night to get me home safely. The driver was very well presented and helped with bags, and pointed out water/recharge points etc. Also checked if I was happy with the temperature and if I wanted to plug in my music. I was happy watching the Eurovision results on my phone, so it seemed like I got home in no time! Would definitely use again. Thank you.”

Helpful Report

Posted 1 year ago

Dear Kerry, Thank you for your wonderful review! We're thrilled to hear that you felt safe and well taken care of during your ride with Pavel. Our team works hard to ensure great communication and a comfortable experience, so it's fantastic to know we hit the mark with you. We're grateful for your trust in Blacklane and look forward to providing you with another excellent experience soon! Warm regards, Max

Posted 1 year ago

“Perfect service!”

Helpful Report

Posted 1 year ago

Dear Valued Guest, Thank you for your wonderful review! We’re thrilled to hear that you found our service to be perfect. It’s always our goal to provide a seamless experience and it’s gratifying to know we hit the mark for you. We look forward to welcoming you back to Blacklane for your next journey! Warm regards, Max

Posted 1 year ago

“On time arrival; professional”

Helpful Report

Posted 1 year ago

Dear Kristine, Thank you so much for your wonderful review! We're delighted to hear that your chauffeur was on time and professional. Our team strives to provide a seamless experience for all our guests and it’s rewarding to know we hit the mark for you. We look forward to welcoming you back for your next ride with Blacklane! Warm regards, Max

Posted 1 year ago

“Alles hat prima geklappt”

Helpful Report

Posted 1 year ago

Dear Doris, Thank you very much for your positive feedback! We are very pleased to hear that everything went well. Your trust in Blacklane means a lot to us. We look forward to welcoming you back soon. Warm regards, Max

Posted 1 year ago

“Excellent service!! Andrew did both transfers to and from the airport for our last holiday. He kept in contact with us when we arrived at the airport on our return and was punctual for both pick-ups. The vehicle was brand new, had plenty of space and was very comfortable and clean.”

Helpful Report

Posted 1 year ago

Dear Lyn, Thank you so much for your wonderful feedback! We are thrilled to hear that Andrew provided you with excellent service during your transfers. Maintaining open communication and punctuality are key aspects of our service, and it's fantastic to know that he exceeded your expectations. We look forward to welcoming you back for your next adventure! Warm regards, Max

Posted 1 year ago

Blacklane GmbH is rated 4.7 based on 3,718 reviews