Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,710 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We've been using Blacklane for several years. Greatly satisfied with their service and professionalism.”

Helpful Report

Posted 5 months ago

Dear Armi, Thank you for your continued trust and loyalty over the years. We’re truly delighted to know that our service and professionalism have consistently met your expectations. Your satisfaction means so much to us. We look forward to many more journeys together. Warm regards, Veronica

Posted 5 months ago

“Very professional and personable driver.”

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Posted 5 months ago

Dear Donald, Thank you for your thoughtful feedback. We’re pleased to hear your chauffeur made a great impression with professionalism and a personable touch - that’s exactly what we strive for. We look forward to welcoming you again on your next ride. Best wishes, Veronica

Posted 5 months ago

“Awesome ride, always great service.”

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Posted 5 months ago

Dear Michael, Thank you for your kind words. We’re thrilled to hear you enjoyed your ride and continue to have great experiences with us. Your trust and loyalty mean a great deal to our team. We look forward to making your next journey just as smooth. Warm regards, Veronica

Posted 5 months ago

“Friendly and helpful driver”

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Posted 5 months ago

Dear Graham, Thank you for your kind message. We’re glad to hear your chauffeur was friendly and helpful - it’s always our goal to make every ride comfortable and welcoming. We look forward to seeing you again on your next trip. Warm regards, Veronica

Posted 5 months ago

“Car was there in time, was clean and up to standard. Drive was professional, polite and friendly. So 5 stars for both of them.”

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Posted 5 months ago

Dear Jan, Thank you for your wonderful feedback. We’re delighted to hear that everything met your expectations - from the punctual arrival and spotless car to your chauffeur’s professionalism and courtesy. It’s great to know the experience earned five stars from you. We look forward to your next journey with us. Kind regards, Veronica

Posted 5 months ago

“Great service. Highly recommend.”

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Posted 5 months ago

Dear David, Thank you for your kind words and recommendation. We’re so glad you enjoyed our service and truly appreciate you taking the time to share your feedback. We look forward to welcoming you again soon for another seamless experience. Best wishes, Veronica

Posted 5 months ago

“Punctual and friendly”

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Posted 5 months ago

Dear John, Thank you for taking a moment to share your feedback. We’re pleased to know you found your chauffeur punctual and friendly - it’s wonderful to hear the experience met your expectations. We hope to see you again for another smooth and pleasant ride. Warm regards, Veronica

Posted 5 months ago

“Excellent driver. Professional and punctual, will use them again!”

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Posted 5 months ago

Dear Bao Thanh Lam, Thank you for your kind words. We’re delighted to hear that your chauffeur was professional and punctual, and that you plan to ride with us again. Providing reliable and polished service is always our top priority. We look forward to welcoming you on your next journey. Best regards, Veronica

Posted 5 months ago

“Blacklane has been a fantastic service and resource to me as an Executive Assistant. They are on time, reliable, flexible and never miss the mark. Cannot recommend enough.”

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Posted 5 months ago

Dear Lindsay, Thank you so much for your thoughtful feedback. We’re thrilled to know that Blacklane has been a dependable resource for you and that our punctuality, reliability, and flexibility have made your work easier. Your recommendation means a lot to us. We look forward to continuing to support you and your travelers wherever their schedules take them. Warm regards, Veronica

Posted 5 months ago

“Nice trip”

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Posted 5 months ago

Dear Ambika, Thank you for sharing your feedback. We’re glad to hear you had a pleasant trip and appreciate you choosing Blacklane for your journey. We hope to welcome you again soon for another smooth and comfortable ride. Kind regards, Veronica

Posted 5 months ago

“I can always rely on your service. Customer service is excellent, the drivers are awesome and the vehicles are always special. Thanks.”

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Posted 6 months ago

Dear Laura, Thank you for such a lovely message. We’re delighted to know you can always count on Blacklane and appreciate our customer care, chauffeurs, and vehicles. Your trust and kind words truly mean a great deal to us. We look forward to making your next journey just as wonderful. With warm regards, Veronica

Posted 5 months ago

“Everything was perfect: booking, pick-up, ride and delivery at the destination.”

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Posted 6 months ago

Dear Christoph, Thank you for your wonderful note. We’re thrilled to hear that every step of your journey - from booking to drop-off - was perfect. Creating a seamless experience for our guests is always our goal. We look forward to welcoming you again on future trips. Warm wishes, Veronica

Posted 5 months ago

“All worked as agreed.”

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Posted 6 months ago

Dear Robert, Thank you for sharing your feedback. We’re pleased to hear everything went just as planned - delivering exactly what’s promised is something we take great care in achieving. We look forward to providing you with another seamless experience soon. Best regards, Veronica

Posted 5 months ago

“Great drivers who are punctual.”

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Posted 6 months ago

Dear Valued Guest, Thank you for your kind words. We’re delighted to know you appreciated our chauffeurs’ professionalism and punctuality - it’s always our aim to make every ride smooth and dependable. We look forward to seeing you again on your next trip. Warm regards, Veronica

Posted 5 months ago

“They were prompt each time”

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Posted 6 months ago

Dear Cathleen T, Thank you for taking the time to share your experience. We’re glad to hear our chauffeurs’ punctuality stood out during your rides - reliability is something we take great pride in. We hope to have the pleasure of welcoming you again soon. Kind regards, Veronica

Posted 5 months ago

“Smooth ride.”

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Posted 6 months ago

Dear Aneel L, Thank you for sharing your feedback. We’re pleased to hear your ride was smooth and enjoyable - that’s exactly what we hope every guest experiences. We look forward to accompanying you on your next journey. Best regards, Veronica

Posted 5 months ago

“So convenient to have a driver pick you up and avoid the crowds and hassle of taxis.”

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Posted 6 months ago

Dear Shelley, Thank you for sharing your thoughts with us. We’re so happy to hear that having a chauffeur made your journey more comfortable and stress-free. Avoiding crowds and travel hassles is exactly what we strive to provide for our guests. We look forward to making your next ride just as smooth and convenient. Kind regards, Veronica

Posted 5 months ago

“Very efficient and friendly! Made my transport so easy after a very long flight and I was extremely exhausted.”

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Posted 6 months ago

Dear Jenny, Thank you so much for sharing your experience. We are so touched we could help make a long journey easier when you were exhausted. Your kind words mean a lot to us. We would be honoured to have you on board again for your next trip! Kind regards, Chloe

Posted 5 months ago

“Easy trip from Hobby to Galveston Island.”

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Posted 6 months ago

Dear Gary, Thank you for sharing your 5-star experience. We’re delighted to hear your trip to Galveston Island went seamlessly! We'd love to assist you again on your next journey. Kind regards, Chloe

Posted 5 months ago

“Excellent service. Very satisfied. Thank you”

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Posted 6 months ago

Dear Atef, Thank you so much for your kind words. We’re delighted to hear you were pleased with our service. It’s wonderful to know our team met your expectations. We appreciate your feedback and hope to welcome you back for another excellent ride soon. Kind regards, Chloe

Posted 5 months ago

Blacklane GmbH is rated 4.7 based on 3,710 reviews