Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,704 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“A high-quality service company. Always on time (or ahead). Friendly, competent drivers. Just drive, no small talk, no music. I like that.”

Helpful Report

Posted 5 months ago

Dear Urs, Thank you for sharing your fantastic experience with Blacklane. We’re thrilled to hear our chauffeurs were punctual and professional and that you appreciated a quiet ride. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 5 months ago

“Punctual polite very friendly and helpful could not have asked for a better service thank you”

Helpful Report

Posted 5 months ago

Dear Paul, Thank you for sharing your positive experience and for choosing Blacklane. We’re thrilled to hear our chauffeur was punctual and helpful. We’ll be sure to pass along your kind words to the team. If there’s anything else we can do to make your next ride even better, please let us know. Kind regards, Jacob

Posted 5 months ago

“Excellent airport transfer service! Comfortable car, professional driver - from start to finish, the service was flawless. Highly recommended !”

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Posted 5 months ago

Dear Tamara, Thank you for sharing such amazing feedback! Ensuring flawless journeys from start to finish is part of wht we do - we know how important it is for everything to go smoothly when travelling to and from the airport. We look forward to serving you again on your next trip. Kind regards, Chloe

Posted 5 months ago

“Amazing service and vehicles”

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Posted 5 months ago

Dear Maria, Thank you for your wonderful review - we’re touched that you are so impressed with our service. No matter where you are next travelling, we'd love to help you get there! Hope to see you on board. Kind regards, Chloe

Posted 5 months ago

“Communication was great. Driver was respectful and professional. Would recommend this company.”

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Posted 5 months ago

Dear Jan, Thank you for sharing your fantastic feedback and for choosing Blacklane. Courtesy and professionalism are absolutely essential in delivering a premium service. I'm happy to know we met your expectations and that you would recommend us to others. Hope to see you on board again soon! Kind regards, Chloe

Posted 5 months ago

“Excellent driver and car. Highly recommended.”

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Posted 5 months ago

Dear Valued Guest, Thank you for your fantastic feedback! We're so glad to hear you’d highly recommend Blacklane. Our immaculate cars and experienced chauffeurs are part of what makes us special. We'd love to deliver another memorable ride for you soon! Kind regards, Chloe

Posted 5 months ago

“Terrific,comfortable service with professional ,knowledgable chaffeurs. Highly recommended.”

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Posted 5 months ago

Dear Alan, Thank you for your kind words. We’re delighted to hear you had a terrific and comfortable experience with our professional and knowledgeable chauffeurs. We appreciate your recommendation and look forward to welcoming you again. Kind regards, Jacob

Posted 5 months ago

“Compliments to our driver in Berlin- prompt, polite and a courteous driver. Asli was great.”

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Posted 5 months ago

Dear Ann, Thank you for sharing your experience and for choosing Blacklane. We’re thrilled to hear that your chauffeur in Berlin was prompt and courteous and that Asli made a positive impression. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 5 months ago

“Really am grateful how reliable and easy it has been to work with Blacklane!”

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Posted 5 months ago

Dear Karen, Thank you for your wonderful feedback. We’re thrilled to hear that you’ve found Blacklane reliable and easy to work with. We appreciate you taking the time to share your experience and will keep striving to provide seamless service. Kind regards, Jacob

Posted 5 months ago

“We had a wonderful experience with Blacklane. The Champ of Drivers took us to the airport and we absolutely would use them again.”

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Posted 5 months ago

Dear Timothy, Thank you for sharing your wonderful experience with Blacklane. We’re thrilled to hear that our chauffeur impressed you and that you would choose us again for your airport transfer. We look forward to welcoming you in the future. Kind regards, Jacob

Posted 5 months ago

“Excellent service and value”

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Posted 5 months ago

Dear Don, Thank you for the fantastic rating and for sharing your experience. We’re glad to hear you found the service excellent and that it offered great value. If there’s anything more we can do to enhance your next ride, please let us know. Kind regards, Jacob

Posted 5 months ago

“Greate service”

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Posted 5 months ago

Dear Claudio, Thank you for your rating and for choosing Blacklane. We’re glad to hear you had a great experience. We appreciate your feedback and will continue to work hard to ensure every ride meets your expectations. Kind regards, Jacob

Posted 5 months ago

“Great service every time I’ve used the app. The driver has always arrived at the pre-booked time and been informative, professional, and accommodating to each situation. Highly recommend - definitely my go-to app for chauffeur and transport services.”

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Posted 5 months ago

Dear Xavier, Thank you for taking the time to share your outstanding feedback. We’re thrilled to hear that our service remains consistently reliable and that our chauffeur has been professional and accommodating. We truly appreciate your recommendation and will continue to strive to exceed your expectations with every ride. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 5 months ago

“Driver was on time, kind & helpful with our luggage.”

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Posted 5 months ago

Dear Bambang, Thank you for sharing your experience and for choosing Blacklane. We’re delighted to hear that the chauffeur was on time and helpful with your luggage. We appreciate your feedback and look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 5 months ago

“Driver Muhammad Sarwar was polite helpful and a careful driver”

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Posted 5 months ago

Dear David, Thank you for taking the time to share your experience. We’re delighted to hear that your chauffeur Muhammad was polite and a careful driver. We’re grateful for your support and look forward to welcoming you again. Warm regards, Jacob

Posted 5 months ago

“My flight was delayed and the driver texted me to say he would wait for me no matter when I arrived. He met me in baggage claim and was super helpful and nice and the drive to my hotel was wonderful. Kenneth”

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Posted 5 months ago

Dear Kenneth, Thank you for sharing your experience with Blacklane. We’re delighted to hear that your chauffeur waited for you, met you at baggage claim and provided a wonderful ride despite the delay. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 5 months ago

“Ali was excellent! He was patient when my client’s flight kept getting delayed. He communicated very well and my client really enjoyed her trips from and to the airport. 10/10!”

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Posted 5 months ago

Dear Kelsey, Thank you for sharing your wonderful experience. We’re thrilled to hear Ali provided patient, clear communication and that your client enjoyed her airport transfers. We look forward to welcoming you and your clients again in the future. Kind regards, Jacob

Posted 5 months ago

“Our driver waited for us while we searched for a place to find our lost luggage. He then waited longer while we got lost in the airport. No hurrying us at all.”

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Posted 5 months ago

Dear Dawna, Thank you for sharing your experience. We’re glad to hear your chauffeur was patient while you sorted things out with the luggage. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 5 months ago

“Fantastic driver very courteous, we'll definitely use again”

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Posted 5 months ago

Dear Michal, Thank you for sharing your experience and for choosing Blacklane. We’re thrilled to hear your chauffeur was fantastic and courteous. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 5 months ago

“Excellent service”

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Posted 5 months ago

Dear Frances, Thank you for your lovely feedback and for choosing Blacklane. We’re delighted to hear that you experienced excellent service. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 5 months ago

Blacklane GmbH is rated 4.7 based on 3,704 reviews