Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,704 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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“All aspects went great!”

Helpful Report

Posted 5 months ago

Dear Tremper, Thank you for taking the time to share your experience with Blacklane. We’re delighted to hear that all aspects went great. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 5 months ago

“Polite, on time and very helpful drivers. Clean well looked after cars. great website and app.”

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Posted 5 months ago

Dear Rajiv, Thank you for sharing your experience and for choosing Blacklane. We’re delighted to hear that you found our chauffeurs polite and that you were pleased with the vehicles. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 5 months ago

“Everything went smoothly. Tony our driver was terrific. Will use your company in the future.”

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Posted 5 months ago

Dear Sharon, Thank you for sharing your wonderful feedback. We’re thrilled to hear that everything went smoothly and that Tony provided a terrific experience. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 5 months ago

“Very pleased. We had 2:15ampu for early flight. Our driver was on time and professional and very helpful. Saw his status on the app. At destination airport he went way beyond and helped get us situated. Can’t recommend more highly!”

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Posted 5 months ago

Dear Mark, Thank you for sharing your wonderful experience with Blacklane. We’re thrilled to hear your chauffeur was on time and went above and beyond to assist you at the airport. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 5 months ago

“Excellent service and friendly staff.”

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Posted 5 months ago

Dear Nethmini, Thank you for your kind words and for choosing Blacklane. We’re thrilled you had excellent service and friendly staff. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 5 months ago

“Excellent service, driver very personable”

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Posted 5 months ago

Dear Valued Guest, Thank you for sharing your wonderful feedback. We’re delighted to hear that you enjoyed our service and that your chauffeur was personable. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 5 months ago

“Mr Muhammad Haizat Hakymi Bin Basheer Ahmad is very professional and helpful. I appreciate that he is helpful and is highly recommended as executive driver.”

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Posted 5 months ago

Dear Mylene, Thank you for taking the time to share your excellent feedback. We’re delighted to hear that your chauffeur was professional and left you with a highly positive impression. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 5 months ago

“Excelente servicio, Embrah nuestro conductor muy amable y servicial. Muy buena experiencia”

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Posted 5 months ago

Dear Raul, Thank you for your great feedback. We are delighted to hear that your chauffeur was helpful and that you had a fantastic experience. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 5 months ago

“Excellent”

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Posted 5 months ago

Dear Elaine, Thank you for taking the time to share your excellent feedback. We’re delighted to hear that your experience with Blacklane met your expectations and that you were satisfied overall. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 5 months ago

“Awesome driver”

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Posted 5 months ago

Dear Melissa, Thank you for sharing your feedback and for choosing Blacklane. We’re thrilled to hear you had an awesome chauffeur and a great experience overall. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 5 months ago

“Very profesional”

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Posted 5 months ago

Dear Sofia, Thank you for your kind words and for choosing Blacklane. We’re delighted to hear you found our service very professional. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 5 months ago

“My driver was on time, flexible, and efficient.”

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Posted 5 months ago

Dear William, Thank you for sharing your experience and for choosing Blacklane. We’re glad to hear your chauffeur was flexible and efficient. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 5 months ago

“Good service.”

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Posted 5 months ago

Dear Valued Guest, Thank you for choosing Blacklane and your feedback. We’re glad to hear you had a good service. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 5 months ago

“Our group was very happy with the service. Blacklane kept in touch and our driver was very helpful with our luggage.”

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Posted 5 months ago

Dear Nancy, We’re thrilled to hear your group was happy with the service and that our chauffeur was helpful with your luggage. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 5 months ago

“Good and prompt service.”

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Posted 5 months ago

Dear Charles, Thank you for sharing your positive feedback. We’re pleased to hear you found our service prompt and satisfactory. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 5 months ago

“Excellent service very nice easy to speak”

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Posted 5 months ago

Dear Sandra, Thank you for sharing your kind words. We’re thrilled to hear you found our service excellent and easy to speak with. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 5 months ago

“Smooth quiet and relaxing ride to my destination.”

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Posted 5 months ago

Dear Larry, Thank you for sharing your positive experience with Blacklane. We’re delighted to hear that your ride was smooth and relaxing. We appreciate you choosing us and look forward to welcoming you again soon. Kind regards, Jacob

Posted 5 months ago

“Good ride. Great driver.”

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Posted 5 months ago

Dear Douglas, Thank you for sharing your experience and for choosing Blacklane. We’re glad to hear you had a good ride and a great chauffeur. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 5 months ago

“Our driver was well dressed and had a clean newer vehicle. He took care of all of the luggage and helped my wife into the car because she is visually impaired. He drove efficiently and safely through the busy rush-hour traffic and got us to our accommodation quickly. He insisted on being the one who removed all of the luggage from the vehicle and putting it into the lobby of the apartment. Wonderful service and we definitely use this again.”

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Posted 5 months ago

Dear Samantha, Thank you for sharing your wonderful experience with Blacklane. We’re delighted to hear that your chauffeur was courteous, the vehicle was clean and that he went above and beyond by assisting your wife and handling the luggage. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 5 months ago

“On behalf of my executive, I’d like to thank Blacklane for making our travel experience exceptional. Everything was handled with such care and professionalism from the simple booking process to the constant updates that kept both my executive and me informed. Their customer service team,both over the phone and via email were professional, responsive, and kept us informed every step of the way. As the assistant coordinating the trip, I truly appreciated how proactive they were in sharing updates, which made planning stress-free. The chauffeur was professional, punctual, and provided a smooth, comfortable journey. We truly appreciate the efficiency and attention to detail. Blacklane sets the standard for premium car service, and we highly recommend them.”

Helpful Report

Posted 5 months ago

Dear Valued Guest, Thank you for sharing your wonderful experience and for recognizing the care and proactive updates provided by our team. We’re delighted to hear that the executive journey was smooth from booking to arrival and that the chauffeur’s service met your high standards. We look forward to welcoming you again in the future. Kind regards, Jacob

Posted 5 months ago

Blacklane GmbH is rated 4.7 based on 3,704 reviews