Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,704 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Driver was very nice cooperative”

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Posted 6 months ago

Dear Khawaja, Thank you for your kind feedback. We’re delighted to hear that your chauffeur was friendly and cooperative - it’s always great to know our guests feel well cared for throughout their journey. We appreciate you taking the time to share your experience and look forward to your next ride with us. Best regards, Veronica

Posted 5 months ago

“On time. Safe driving. Very helpful and polite.”

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Posted 6 months ago

Dear Michael, Thank you for taking a moment to share your experience. We’re so glad to hear your chauffeur was punctual, courteous, and attentive, providing a comfortable and safe journey. We appreciate your kind words and look forward to welcoming you again soon. Warm regards, Veronica

Posted 5 months ago

“Earvin, our driver was excellent. We arrived early and he met us at a coffee shop outside of the immigration exit. He helped us with our bags. Nice young man.”

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Posted 6 months ago

Dear John, Thank you for sharing your kind words. We’re delighted to hear that Earvin made such a positive impression and that his attentiveness and assistance helped make your arrival smooth and pleasant. We appreciate your feedback and look forward to arranging another excellent ride for you soon. Warm regards, Veronica

Posted 5 months ago

“Out driver was on time, pleasant and got us to the airport relaxed and comfortable.”

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Posted 6 months ago

Dear Carol, Thank you for your lovely feedback. We’re so glad to hear that your chauffeur provided a timely and pleasant experience, ensuring a smooth and relaxed trip to the airport. That’s exactly how we want every journey to feel. We appreciate you sharing your experience and hope to welcome you again soon. Warm wishes, Veronica

Posted 5 months ago

“Using it in Istanbul and Dubai, works very well and very fair pricing”

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Posted 6 months ago

Dear Valued Guest, Thank you for taking the time to share your experience. We’re delighted to hear that your rides in Istanbul and Dubai went smoothly and that you found the pricing fair - it’s great to know our service met your expectations in both cities. We appreciate your feedback and hope to welcome you on board again soon. Warm regards, Veronica

Posted 5 months ago

“Super pontual e com uma atenção ao cliente extrema .A plataforma é muito fácil , no caso de alteração de horário dos voos .”

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Posted 6 months ago

Dear Pedro, Thank you for sharing your experience. We’re thrilled to know that you appreciated the punctuality, attentiveness, and the ease of managing your booking - especially when flight times change. It’s wonderful to hear the platform made things simple for you. We’re grateful for your feedback and look forward to arranging your next journey. Kind regards, Veronica

Posted 5 months ago

“excellent service, always timely, and reliable!”

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Posted 6 months ago

Dear Shyamala, Thank you for your kind words and ongoing trust in our service. We’re delighted to know you find our chauffeurs consistently punctual and dependable - it’s wonderful to hear that your experiences have been so positive. We truly appreciate your feedback and look forward to arranging your next ride. Best wishes, Veronica

Posted 5 months ago

“Driver arrived early. Very efficient, very safe, comfortable ride. Good communication, good service. Clean, new, luxury vehicle. Even had good wifi in the car. What more can I say?”

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Posted 6 months ago

Dear Bruce, Thank you for your wonderful feedback. We’re delighted to hear that everything from communication to comfort met your expectations and that your chauffeur provided a smooth, timely, and enjoyable ride. It’s great to know you appreciated the vehicle’s quality and onboard amenities as well. We truly value your kind words and look forward to welcoming you again soon. Warm regards, Veronica

Posted 5 months ago

“Our driver in Texas was fantastic! Thank you!”

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Posted 6 months ago

Dear Anastasia, Thank you so much for sharing your kind feedback. We’re thrilled to hear that your chauffeur in Texas made such a positive impression and that you enjoyed the journey. We appreciate you taking the time to let us know and look forward to arranging another great ride for you soon. Best wishes, Veronica

Posted 5 months ago

“Both drivers I hired were excellent and professional, safe drivers.”

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Posted 6 months ago

Dear Alicia, Thank you for sharing your lovely feedback. We are very pleased to know both chauffeurs delivered excellent, professional service for your rides. We look forward to seeing you on board again soon. Kind regards, Chloe

Posted 5 months ago

“The travelers loved the driver so much, they hired him for the rest of the day.”

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Posted 6 months ago

Dear Nicolas, Thank you for this brilliant review! We’re thrilled that your guests were so pleased with one of our excellent chauffeurs. We appreciate this great feedback, and can't wait to support you with future bookings. Kind regards, Chloe

Posted 6 months ago

“Excellent service for my clients”

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Posted 6 months ago

Dear Deeanne, Thank you for your great review! We're thrilled your clients enjoyed a wonderful ride with us. We appreciate the kind words and look forward to assisting with future bookings. Kind regards, Chloe

Posted 5 months ago

“Alongside their excellent service and beautiful cars, I would also like to highlight the reliability that Blacklane provides. For these reasons I can wholeheartedly give them a very positive review. I look forward to continuing to work with Blacklane.”

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Posted 6 months ago

Dear Christine, Thank you for your wonderful feedback. We’re delighted that you value our service, cars, and reliability. Your support really means a lot, and we look forward to our continued work together too! Kind regards, Chloe

Posted 6 months ago

“Nice and professional”

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Posted 6 months ago

Dear Åke, Thank you for your positive review. We're glad you found our service up to your standards. Luxury service is what we do, and we look forward to serving you again. Best wishes, Chloe

Posted 6 months ago

“Excellent service. Chauffeur was on time, helpful, friendly, professional . Just hoping the service will be the same going home.”

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Posted 6 months ago

Dear Carole Anne, Thank you for your fantastic feedback. We’re thrilled the chauffeur was on time, helpful, friendly, and professional. We hope your return journey is just as seamless. We look forward to serving you again. Kind regards, Chloe

Posted 6 months ago

“Recently went to Cape Town and utilized Blacklane. The Drivers were extremely personable and welcoming. I highly recommend them, as I have been using Blacklane for many years.”

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Posted 6 months ago

Dear James, Thank you for sharing your fantastic feedback. We’re thrilled to hear that our chauffeurs in Cape Town were personable and welcoming and that you’ve had a long standing positive experience with Blacklane. We look forward to welcoming you again on your next trip. Warm regards, Jacob

Posted 6 months ago

“Great service. Appreciate them being on time.and great service”

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Posted 6 months ago

Dear Erjon, Thank you for the review and for highlighting our punctuality and great service. We’re thrilled you had a positive experience and look forward to welcoming you again soon. Kind regards, Jacob

Posted 6 months ago

“Very convenient”

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Posted 6 months ago

Dear Walter, Thank you for your fantastic review. We’re delighted to hear you found our service very convenient. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Your service to us was amazing. 10 rating out of 10. The gentleman who picked us up was very curtious. He came to the baggage belt. Helped us as we were on wheel chair. Picked our bags to the beautiful Cadillac Escalade. Asked us the temp. in the SUV. Took out our bags at the hotel. A very good experience. Thanks”

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Posted 6 months ago

Dear Subhash, Thank you for sharing your wonderful feedback. We’re thrilled to hear our chauffeur assisted you with wheelchair needs and luggage and that you enjoyed the Cadillac Escalade. We appreciate your kind words and look forward to welcoming you again. Warm regards, Jacob

Posted 6 months ago

“Exactly what a car service should be”

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Posted 6 months ago

Dear Todd, Thank you for your fantastic review. We're delighted to hear you had exactly what a chauffeur service should be. We appreciate your kind words and look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

Blacklane GmbH is rated 4.7 based on 3,704 reviews