Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,628 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Always available. Never later - usually arrive before pick up time. Cars always spotless. Drivers very professional and safe.”

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Posted 3 months ago

Dear John, Thank you for the fantastic review. We’re thrilled to hear our team met your expectations with punctuality, cleanliness and professional driving. If there’s anything more we can do to enhance your experience, please let us know. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

“Awesome 😎👍”

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Posted 3 months ago

Dear Zayn, Thank you for the fantastic feedback! We’re thrilled you had an awesome experience with Blacklane. If there’s anything else we can do to make future rides even better, just let us know. Warm regards, Jacob

Posted 2 months ago

“Our driver, Lynole Mapiye, was excellent! We spent 1 hour in line for immigration after our plane was late arriving. He promptly responded to my text and said not to worry he would wait for us. Lynole was very informative and knowledge about the city. We not only enjoyed our ride but appreciated the information and introduction to Buenos Aires and Argentina he shared with us.”

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Posted 3 months ago

Dear Rae, Thank you for the wonderful review. We’re delighted your chauffeur could assist during a busy immigration moment and share insightful information about Buenos Aires and Argentina. We’ll pass along your kind words to Lynole. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 2 months ago

“Good service”

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Posted 3 months ago

Dear Stuart, Thank you for your kind review and for choosing Blacklane. We want you to receive the absolute best service, so if there's any other touches we could add to ensure you have a brilliant ride, let us know! We hope you'll be travelling with us again in the near future. Warm regards, Chloe

Posted 3 months ago

“Blacklane's service was wonderful. The entire experience was great, which helps during travel to ease the stress. They helped me with my bags from door to car and back. Thank you!”

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Posted 3 months ago

Dear Diana, Thank you for sharing your amazing comments! We’re delighted to hear that our door-to-car assistance took the stress out of travelling and that you found the overall experience wonderful. Thank you for choosing Blacklane! Kind regards, Chloe

Posted 3 months ago

“Easy to use all drivers have been professional and enjoyable”

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Posted 3 months ago

Dear Steven, Thank you for sharing your great experience! We’re thrilled your booking went smoothly and that our chauffeurs have impressed you. Delivering simple, seamless journeys is what we do best. See you on board soon! Kind regards, Chloe

Posted 3 months ago

“I wasn't aware when I booked Blacklane that the fee included 'Fast Track' within the airport. A wonderfully comfortable drive topped off by a very fast trip through processing. Blacklane will be my choice for future arrivals/transfers!”

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Posted 3 months ago

Dear Barry, Thank you for sharing your wonderful experience! I'm thrilled to hear that Blacklane got your airport visit off to a smooth start, and that you were able to breeze through Fast Track. We'd be honoured to be your dedicated airport transfer provider. See you for your next flight! Warm regards, Chloe

Posted 3 months ago

“Our driver was prompt and very courteous. The car was beautiful too!”

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Posted 3 months ago

Dear Namita, Thank you for your fabulous comments about our luxurious vehicle and professional chauffeur. It's always a joy for us to provide the excellent service our guests deserve and expect from us. I hope we'll be seeing you on board again in future. Kind regards, Chloe

Posted 3 months ago

“Friendly chauffeur and good driver - very few hard brakes / accelerations; I'm prone to motion sickness so excellent driving skills are very important to me. Smooth pick up and drop off. Thank you for the VIP experience.”

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Posted 3 months ago

Dear Ilona, Thank you for such great feedback. We’re thrilled to hear you enjoyed a smooth ride and felt well taken care of by our experienced chauffeur. Your comfort and safety is important to us, and you deserve to be treated like a VIP! We look forward to delivering another seamless journey for you next time. Kind regards, Chloe

Posted 3 months ago

“Always on time and good driver’s and clean cars”

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Posted 3 months ago

Dear Wesley, Thank you for your wonderful feedback. It's fantastic to know we continue to meet your expectations when it comes to timely pick-ups and professional service. We look forward to seeing you for another ride soon! Kind regards, Chloe

Posted 3 months ago

“On time and very polite.”

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Posted 3 months ago

Dear Bruce, Thank you for your kind feedback. We’re delighted to hear you received prompt, friendly service from one of our experienced chauffeurs. If there is anything else we can do to make your next journey even more special, we'd love to hear from you. We look forward to welcoming you again soon. Kind regards, Chloe

Posted 3 months ago

“ALWAYS PROFESSIONAL.”

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Posted 3 months ago

Dear Monique, Thank you for your kind feedback. We are delighted to hear you found the service always professional. If there is anything else we can do to make your next journey even better, please let us know. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Our driver was waiting for us so we didn’t have to wait and the ride was very smooth and peaceful”

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Posted 3 months ago

Dear Rita, Thank you for sharing your feedback. We’re glad to hear the chauffeur was punctual and the ride was smooth and peaceful. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Very friendly service”

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Posted 3 months ago

Dear Kevin, Thank you for your kind feedback. We’re delighted you found the service very friendly. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“NIce driver. On time. Safe driving. Courteous and professional. Nice clean car”

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Posted 3 months ago

Dear Denise, Thank you for your kind feedback. We’re glad the chauffeur was on time, courteous, and professional and that you enjoyed the clean vehicle. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Llllllllllllll”

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Posted 3 months ago

Dear Valued Guest, Thank you for your feedback. We’re glad you were satisfied with the service. If there’s anything we can improve or assist with for your next journey, please let us know. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Great service, extremely professional and went above and beyond.”

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Posted 3 months ago

Dear Valued Guest, Thank you for your kind feedback. We’re delighted to hear you were impressed by the service and that our team went above and beyond. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“On time and very good. Apart from the driver hqaving to text with the office. He should just be able to drive. But not a problem.”

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Posted 3 months ago

Dear Valued Guest, Thank you for sharing your feedback. We’re glad the ride was on time and the service was solid. We appreciate your note about the chauffeur needing to text with the office and will address this to ensure a smoother experience in the future. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Reliable and smooth”

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Posted 3 months ago

Dear Valued Guest, Thank you for your kind words. We’re delighted to hear that you found our service reliable and smooth. We look forward to welcoming you again on your next journey. Kind regards, Jacob

Posted 3 months ago

“Excellent service. Would definitely use them again!”

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Posted 3 months ago

Dear Valued Guest, Thank you for your kind feedback. We’re delighted you were satisfied with the excellent service and that you would use us again. If there’s anything else we can do to make future journeys even better, please let us know. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

Blacklane GmbH is rated 4.7 based on 3,628 reviews