Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,629 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The driver was very professional and the car is clean”

Helpful Report

Posted 3 months ago

Dear Lamya, Thank you for your feedback. We’re delighted to hear the chauffeur was professional and the vehicle clean. We appreciate your trust and look forward to welcoming you again. Kind regards, Jacob

Posted 3 months ago

“Very kindly”

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Posted 3 months ago

Dear Suyan, Thank you for your kind words. We’re glad you had a positive experience with Blacklane and we appreciate your trust in us. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“I had a lovely service. Thank you so much”

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Posted 3 months ago

Dear Eydis, Thank you for your brilliant review. We appreciate your kind words, and would like to extend our deepest thanks for your trust in us. We'd love to see you booking with Blacklane in future. Kind regards, Chloe

Posted 3 months ago

“Highly recommend!”

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Posted 3 months ago

Dear Lilia, Thank you for your 5-star review! It's fantastic to hear you would recommend us. We thoroughly enjoy having you ride with us, and we look forward to welcoming you on board again. Kind regards, Chloe

Posted 3 months ago

“Such a wonderful and reliable service that can be used around the world! When it matters, I always use Blacklane.”

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Posted 3 months ago

Dear Jack, Thank you for your wonderful review. We’re so pleased to know you are making use of our services across the world! We pride ourselves on delivering luxury service worldwide, and it's a joy to have you on board. We look forward to your next trip. Kind regards, Chloe

Posted 3 months ago

“The driver was on time, helpful and very friendly.”

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Posted 3 months ago

Dear John, Thank you for sharing your wonderful feedback. It's great to know your chauffeur arrived on time and was accommodating during your ride. We are proud to have so many courteous, professional chauffeurs ready to greet our guests. Thanks so much for your support! Kind regards, Chloe

Posted 3 months ago

“Always on time - keep in touch whenever you need them.”

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Posted 3 months ago

Dear Therese, Thank you for your amazing review! We’re thrilled to hear you find us always on time and that we’re easy to reach when you need us. We're always happy to hear from you, whether it's to amend your booking or to book a new ride. We appreciate your support and look forward to your next trip! Kind regards, Chloe

Posted 3 months ago

“Blacklane's service is extremely good. I generally use the company to get the 100 km or so to the airport, and have also used it to pick up friends arriving in the country. All have been very satisfied with the ontime service, the quality of the drivers, and the ease of communication.”

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Posted 3 months ago

Dear John, Thank you for your glowing review of our services. Your regular support is so appreciated, and it's fantastic to know you are consistently pleased with your Blacklane rides. We sincerely look forward to seeing you and your friends on board very soon! Kind regards, Chloe

Posted 3 months ago

“Excellent service.”

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Posted 3 months ago

Dear John, Thank you for your excellent review. It's wonderful to know you enjoyed riding with Blacklane. We appreciate your kind words and look forward to seeing you on board again in future! Kind regards, Chloe

Posted 3 months ago

“Great experience from pick up to delivery at the airport”

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Posted 3 months ago

Dear David, Thank you for sharing your excellent review. We’rethrilled your airport transfers went smoothly and that you had a great overall experience! We appreciate your kind words and hope to have the chance to impress you again! Kind regards, Chloe

Posted 3 months ago

“On-time pickup. Friendly driver. Safe driver. Car was clean.”

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Posted 3 months ago

Dear Steve, Thank you for sharing your excellent review. I'm pleased to hear your chauffeur was friendly, drove safely and that the vehicle was clean. We appreciate your kind words and look forward to serving you again soon. Kind regards, Chloe

Posted 3 months ago

“From making the reservation to completing the ride, Blacklane executed flawlessly. The car was impeccable, and the driver very professional. I traveled internationally, so having a respected, dependable car service at my arrival destination made journey much easier. I will definitely use Blacklane again.”

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Posted 3 months ago

Dear John, Thank you for your amazing review! We’re delighted to have helped make your international travel easier. It's fantastic to know we have given you peace of mind across the world. We look forward to delivering another unforgettable experience on your next trip. Kind regards, Chloe

Posted 3 months ago

“Driver was really helpful and drove well”

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Posted 3 months ago

Dear Paul, Thank you for your fantastic review. Our expert chauffeurs can be trusted to deliver a smooth, comfortable ride. We appreciate your feedback and look forward to serving you again soon. Kind regards, Chloe

Posted 3 months ago

“perfect service”

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Posted 3 months ago

Dear Michael, Thank you for your brilliant review. We appreciate your trust and it was our pleasure to provide you with a perfect ride! We look forward to giving you another seamless journey soon. Kind regards, Chloe

Posted 3 months ago

“Driver was professional, helpful and friendly. Found us and got us through the JFK quagmire quickly and efficiently. He brought our luggage to our door! Great service! I will use again and recommend Blacklane to friends.”

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Posted 3 months ago

Dear Lynda, Thank you for your brilliant review! We're glad your chauffeur was professional, friendly, and that he navigated JFK with ease. We appreciate your recommendation and look forward to riding with you and your friends in future! Kind regards, Chloe

Posted 3 months ago

“Both of the trips trips were absolut perfect and the chauffeurs were perfect and very nice.”

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Posted 3 months ago

Dear Andrea, Thank you for your wonderful review. We’re thrilled to hear both trips went perfectly and that our chauffeurs were perfect! We have high standards here at Blacklane - thanks for letting us know we're living up to them. See you on board again soon. Kind regards, Chloe

Posted 3 months ago

“Fikk vite allerede 24 timer på forhånd hvem som skulle hente oss. Han kom på minuttet.”

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Posted 3 months ago

Dear Jørn, Thanks so much for your positive review. We understand how important it is to be kept up to date, so we always share your chauffeur's details in the lead up to your ride. Thanks for letting us know this worked for you! See you on board again soon. Kind regards, Chloe

Posted 3 months ago

“Service was timely and staff was pleasant and accommodating. We were quite satisfied with our experience and will use Blacklane In the future”

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Posted 3 months ago

Dear Larry, Thank you for your wonderful review. It's lovely to hear you found our chauffeurs and customer care team accommodating - we'll always do our best to go the extra mile for you. Welcome to Blacklane! We're excited for your next trip. Kind regards, Chloe

Posted 3 months ago

“Driver was right on time. Very professional”

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Posted 3 months ago

Dear Pamela, Thank you for a wonderful review. We're thrilled to know your booking went seamlessly. Delivering timely, professional rides is what we do best. Hope to see you booking with Blacklane again soon. Kind regards, Chloe

Posted 3 months ago

“Driver was on time Very professional and excellent service”

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Posted 3 months ago

Dear Venkat, Thank you for the 5-star rating. I'm pleased to hear your chauffeur provided professional, excellent service. It's always our pleasure to have you on board. We look forward to your next trip. Kind regards, Chloe

Posted 3 months ago

Blacklane GmbH is rated 4.7 based on 3,629 reviews