Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,708 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Driver was on time and waiting for us at the airport. He was very professional and his car was immaculate. He had a great knowledge of Singapore and pointed out a lot of features enroute to our hotel.”

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Posted 8 months ago

Dear Dene, Thank you for your outstanding review! It is so nice to hear your chauffeur shared his knowledge of Singapore — I am glad you enjoyed these insights. Your feedback means the world to us, and we can’t wait to provide you with another exceptional experience in the future. Warm regards, Chloe

Posted 7 months ago

“The driver was very timely, polite and corteous. He even arrived quite early to make sure he’d avoid traffic during rush hour, a detail I much appreciate. The car was clean, furnished, well air-conditioned. The ride was great!”

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Posted 8 months ago

Dear Jeice, Thank you for your wonderful review! We are thrilled to hear that your chauffeur provided timely and courteous service, as well as a clean and comfortable ride. It's always our goal to ensure a smooth experience, and we're glad you appreciated the early arrival to navigate through traffic. Your positive remarks mean a lot to us, and we look forward to serving you again soon! Warm wishes, Chloe

Posted 7 months ago

“Blacklane is a superior car service that treats their clients very well. I used them in London during the tube strike. Communications by email were timely, giving me all the pertinent info including messages from the driver. Mohammed Ramzan was a wonderful driver, gentlemanly and polite. I throughly enjoyed my Blacklane experience and recommend them highly.”

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Posted 8 months ago

Dear Nancy, Thank you so much for your thoughtful and thorough feedback. We are delighted to hear that you had such a positive experience with Blacklane, especially during the tube strike. Our team's aim is to provide timely communication and exceptional service, and it's wonderful to know that Mohammed made a memorable impression on you. We truly appreciate your high recommendation and look forward to having you on board again. Warm wishes, Chloe

Posted 7 months ago

“Great service”

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Posted 8 months ago

Dear Heathcliff, Thank you for your fantastic review! We are so pleased you enjoyed your luxury service. Our team works hard to ensure every ride meets your expectations, and your kind words validate our efforts. We can't wait to welcome you back for your next journey! Warm wishes, Chloe

Posted 7 months ago

“Everything was just right-- accurate cooridination in advance; timely and smooth pickup; very pleasant and helpful driver; smooth drop off.”

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Posted 8 months ago

Dear Valued Guest, Thank you for your amazing feedback! I am delighted that everything went smoothly from booking to drop-off. Thank you for letting us know everything was just right for this ride. We look forward to being at your service for your next trip! Warm wishes, Chloe

Posted 7 months ago

“Extremely prompt and reliable service in very comfortable and well maintained vehicle. Driver was courteous and obliging at all times.”

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Posted 8 months ago

Dear Jennifer, Thank you for your wonderful review! Your comfort and peace of mind are of top importance, so I am glad you feel you can rely on us. Our chauffeurs always strive to be courteous and obliging, and it's great to know that this made a positive impact on your experience. We look forward to welcoming you back for your next journey! Warm wishes, Chloe

Posted 7 months ago

“This was the 1st time we used Blacklane for car service after a company event. Our employee stated how profesisonal the chauffeur was. Communication was top notch with updates on chauffeur inofrmation and arrival at desitination. The guests were VERY impressed with everything!”

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Posted 8 months ago

Dear Valued Guest, Thank you so much for this glowing review! It's fantastic to know that your guests were impressed with everything about their Blacklane experience. We look forward to serving your employees and guests for many future events to come. Warm wishes, Chloe

Posted 7 months ago

“Raul was the best. Made my trip a lot more enjoyable. I'll be calling you guys again soon”

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Posted 8 months ago

Dear Elison, Thank you for your fantastic review! We are thrilled to hear that your chauffeur, Raul ensured you had an enjoyable journey. We are always aiming to improve your travels! Wherever you'd like to go on your next ride, we can't wait to see you. Warm wishes, Chloe

Posted 7 months ago

“Excellent pickup & on time”

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Posted 8 months ago

Dear Diane, Thank you for your excellent review. We’re thrilled to hear that your pickup was smooth and on time. Timeliness is a key priority for us, and we're glad it met your expectations. We look forward to providing you with seamless journeys in the future! Warm wishes, Chloe

Posted 7 months ago

“All aspects were professional,respectful, and convenient. Great service. I especially appreciated constant comfirmations and flexibility for changes.”

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Posted 8 months ago

Dear Richard, Thank you for your wonderful review! We are delighted to hear that you found our service professional, respectful, and convenient. We will always go the extra mile to accommodate your needs, including facilitating any amendements wherever we can. We’re looking forward to your next journey with us. Warm wishes, Chloe

Posted 7 months ago

“Very professional”

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Posted 8 months ago

Dear Rami, Thank you so much for your review! Our knowledgeable, courteous chauffeurs always act with the utmost professionalism. I am so glad you enjoyed this during your ride. We look forward to welcoming you aboard again soon! Kind regards, Chloe

Posted 7 months ago

“I was very impressed with the excellent level of professionalism & personability of my driver Damien. I felt very comfortable once I saw my name on his board. He was so informative on the drive to my hotel, pointing out buildings and landmarks that I would not have known about. I would highly recommend Blacklane.”

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Posted 8 months ago

Dear Roxanne, Thank you so much for this fantastic review! We're delighted to hear that you had such a positive experience with your chauffeur, Damien. His professionalism and warmth are qualities we truly value, and we're glad he could enhance your journey with his insights. We greatly appreciate your recommendation and look forward to serving you again soon! Warm regards, Chloe

Posted 7 months ago

“Driver was on time and very professional.”

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Posted 8 months ago

Dear Dayle, Thank you for your excellent review! We’re thrilled to hear that your chauffeur was punctual and demonstrated professionalism. We look forward to providing you with the same high level of service on your next ride. Best wishes, Chloe

Posted 7 months ago

“The website makes it very easy to book, reschedule and cancel. The drivers are very professional and puntual.”

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Posted 8 months ago

Dear Valued Guest, Thank you for your wonderful review! I am glad that you found our website user-friendly for placing bookings and making amendments. It’s fantastic that our drivers met your expectations with their professionalism and punctuality. We appreciate your feedback and look forward to serving you again in the future! Warm regards, Chloe

Posted 7 months ago

“The whole experience was great. Scheduling was easy and your frequent emails serving as reminders and updates were appreciated. Our driver Asssad, was professional, courteous, and made my wife and me feel appreciated. Will use your service again. Harold Cooper”

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Posted 8 months ago

Dear Mr. Cooper, Thank you for your fantastic review! I am delighted your booking experience was smooth and that our reminders were appreciated. It's wonderful to know that Asssad provided you and your wife with the professional and courteous service we strive for. Thank you for choosing Blacklane. We can't wait for your next ride! Warm regards, Chloe

Posted 7 months ago

“Good services provided”

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Posted 8 months ago

Dear Valued Guest, Thank you for your great review about your Blacklane journey. We always want to deliver excellent service from booking to destination, and I am glad we were able to do so for you. We look forward to welcoming you back soon! Warm regards, Chloe

Posted 7 months ago

“Good. communication and prompt”

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Posted 8 months ago

Dear Dale, Thank you for your positive feedback. We're delighted to hear that our communication met your expectations and that we got you to your destination in a timely manner. Looking forward to serving you again soon! Warm regards, Chloe

Posted 7 months ago

“Our driver Roberto was right on time and professional all the way. Very pleased.”

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Posted 8 months ago

Dear Nancy, Thank you for your wonderful review! It's great to know that your chauffeur, Roberto provided you with timely and professional service throughout your ride. This is so important in ensuring you ride in comfort and style. Thanks for choosing Blacklane for this ride - we hope to see you booking with us again. Warm regards, Chloe

Posted 7 months ago

“Everything went smoothly with the booking — no issues at all. Great service as always.”

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Posted 8 months ago

Dear Anca, Thank you for such great feedback! Ensuring our bookings go seamlessly is very important to us, as we know that the journey is just as important as the destination. We can't wait to have you riding with us again soon. Warm regards, Chloe

Posted 7 months ago

“Everything was perfect, from the access to the website reservation to the polite and respectful driver, with a special “bravo” for the quality of the car. I shall make my next reservation very soon!”

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Posted 8 months ago

Dear Carine, Thank you for your exceptional review! It is wonderful to know everything was perfect for you, from our booking process to the quality of the car and the professionalism of your chauffeur. Your kind words really do mean a lot. We look forward to welcoming you back for your next reservation! Warm regards, Chloe

Posted 7 months ago

Blacklane GmbH is rated 4.7 based on 3,708 reviews