Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,703 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very good service , great driver”

Helpful Report

Posted 5 months ago

Dear Asbjorg, Thank you for your kind words. We’re thrilled to hear you had a very good service and a great chauffeur. We appreciate you taking the time to share your experience and look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Excellent service”

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Posted 5 months ago

Dear Rhonda, Thank you so much for your wonderful review. We’re thrilled to hear you had an excellent experience with Blacklane. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Excellent driving. Very courteous driver. Got us to the airport in very shot time. Very comfortable car.”

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Posted 5 months ago

Dear Subrahmanyam, Thank you for your kind words. We’re thrilled you had an excellent, courteous experience and arrived at the airport promptly in a comfortable car. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“I have used Blacklane on multiple occassions. Always dependable and professional. Reservations are easy to make. The ability to speak directly with the driver is appreciated as well.”

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Posted 5 months ago

Dear Lee, Thank you for sharing your wonderful feedback. We’re thrilled to hear you’ve found Blacklane dependable and professional, with easy reservations and direct communication with chauffeurs. We appreciate your continued trust and look forward to welcoming you on future trips. Kind regards, Jacob

Posted 4 months ago

“Very good, very professional”

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Posted 5 months ago

Dear James, Thank you for sharing such a positive note. We’re delighted to hear you found our service very good and professional. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“I've used Blacklane all over the world. They are always there and usually come early. Very professional and helpful.”

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Posted 5 months ago

Dear Christine, Thank you so much for your wonderful review. We’re thrilled to hear that Blacklane has consistently met your needs worldwide, with reliable arrivals and a professional service. We truly appreciate your trust and are grateful for your kind words. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Our driver, David was great. Helped us from the airport baggage claim and got us to our hotel very quickly.”

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Posted 5 months ago

Dear Valued Guest, Thank you for sharing your wonderful feedback. We’re thrilled to hear that your chauffeur provided you with great support from airport baggage claim to the hotel so efficiently. We appreciate you choosing Blacklane and look forward to welcoming you again on your next trip. Warm regards, Jacob

Posted 4 months ago

“The service I recieved was prompt, courteous and timely. My driver kept me informed via text of his whereabouts and I was totally confident about my pick-up timing. The cleanliness of the vehicle was excellent.”

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Posted 5 months ago

Dear Robert, Thank you for your kind feedback. We’re delighted to hear that you found the service prompt and courteous, with clear updates from your chauffeur. We truly appreciate you taking the time to share your experience. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Punctual and professional. I love to use Blacklane services I am a repeat customer”

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Posted 5 months ago

Dear Cassandra, Thank you so much for your kind words. We’re thrilled you find our punctuality and professionalism valuable and we’re glad to hear that our services continue to meet your needs. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 4 months ago

“On time, good communication, easy to reach driver if needed, clean cars. From booking to drop off, the process was simple and straightforward forward. We will only use BlackLane for car service from now on.”

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Posted 5 months ago

Dear Michael, Thank you for taking the time to share your wonderful feedback. We’re thrilled to hear that our punctuality, communication and clean vheicles contributed to a smooth experience. We appreciate your trust and look forward to welcoming you again soon with the same high standard. Warm regards, Jacob

Posted 4 months ago

“Can’t fault anything, prompt, communication excellent, friendly polite driver, knowledge of route allowed for shortcuts to avoid traffic, I use this this service for my customers but first time experience for myself, nothing but a positive experience.”

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Posted 5 months ago

Hi Paul, Thank you for the wonderful feedback. We’re thrilled your first personal experience was so positive and that the chauffeur's knowledge helped keep things smooth for you. We appreciate your trust in Blacklane for your customers as well and we’ll strive to keep up the high standard on every ride. Warm regards, Jacob

Posted 4 months ago

“Mr Singh was very pleasant and helpful.”

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Posted 5 months ago

Dear Phyllis, Thank you for sharing your kind words. We’re delighted that your chauffeur was pleasant and helpful. We appreciate your feedback and look forward to welcoming you again soon. Warm regards, Jacob

Posted 4 months ago

“I love the driver’s attitude to work and he is very polite and helpful.”

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Posted 5 months ago

Dear Kai, Thank you for your lovely feedback. We’re thrilled to hear that our chauffeur's attitude was polite and helpful and that you had a positive experience with us. We appreciate you taking the time to share this and look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Excellent!”

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Posted 5 months ago

Dear Jennifer, Thank you so much for your fantastic rating and kind words. We’re thrilled to hear you had an excellent experience with our services. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“On time, very professional, very good driving”

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Posted 5 months ago

Dear Maya, Thank you for your wonderful review. We’re delighted you had a timely and professional experience. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Nice good”

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Posted 5 months ago

Dear Mandy, Thank you for your kind words. We’re glad you had a nice experience with our services. We appreciate your support and look forward to welcoming you again soon. Warm regards, Jacob

Posted 4 months ago

“Excellent service including the vehicle & the chauffeur”

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Posted 5 months ago

Dear Hussam, Thank you for your kind words. We’re thrilled to hear you had an excellent experience with both the vehicle and the chauffeur. It’s wonderful to know our service met your expectations. We appreciate you taking the time to share your feedback and look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Excellent service. Driver very professional. Drove well. Lovely manner and service attention. Faultless. Would definitely recommend.”

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Posted 5 months ago

Dear Clare, Thank you for your wonderful review. We're thrilled you found the chauffeur professional and that your experience was faultless. We appreciate your recommendation and look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“I used Blackland five times in a recent weeks period, and everyone of them were the same. Professional, responsive and personal. You guys know how to build a brand.”

Helpful Report

Posted 5 months ago

Dear Paul, Thank you for your kind words. We’re thrilled to hear that every ride felt professional and that our team is helping you build trust in Blacklane. We truly appreciate you taking the time to share this and we look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Excellent and kind.”

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Posted 5 months ago

Dear Rita, Thank you for your kind words. We’re thrilled you had an excellent experience with Blacklane. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

Blacklane GmbH is rated 4.7 based on 3,703 reviews