Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,703 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Excellent service”

Helpful Report

Posted 5 months ago

Dear Richard, Thank you for your kind feedback. We’re delighted you had an excellent experience with Blacklane. We appreciate your feedback and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“We had an excellent experience with Blacklane. Not only was the driver extremely kind and professional, but he also had water available for us and showed incredible patience while taking us to multiple locations. When we needed to extend the service time, he was more than happy to accommodate without any issues. He was perfectly punctual for our pickup, and the vehicle was exceptionally comfortable and spacious. It was also very well equipped, including umbrellas, which was greatly appreciated given the weather conditions. Everything was absolutely perfect. Thank you so much — highly recommended!”

Helpful Report

Posted 5 months ago

Dear Natalia, Thank you for your wonderful review. We’re thrilled to hear that you had an excellent experience with our chauffeur, his kindness, punctuality and thoughtful touches like water and umbrellas made a real difference. We’re glad the vehicle’s comfort and ability to accommodate extensions met your needs. We greatly appreciate your recommendation and look forward to welcoming you again on your next journey. Kind regards, Jacob

Posted 4 months ago

“Always prompt and dependable! Excellent service!”

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Posted 5 months ago

Dear Nick, Thank you so much for your kind feedback. We’re thrilled to hear you found our service prompt and dependable. It means a lot to us that we could contribute positively to your travel experience. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Our driver was prompt, courteous and communicative. Transportation was quiet and comfortable with a convenience that is addictive.”

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Posted 5 months ago

Dear Thomas, Thank you for the wonderful feedback. We’re thrilled you had a prompt and comfortable experience with us. It’s great to know our service adds that kind of ease to your travels. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“On time. Kept informed. Clean efficient.”

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Posted 5 months ago

Dear Wayne, Thank you for your concise feedback. We’re glad to hear you found us on time and the ride clean and efficient. We appreciate you sharing your experience and look forward to welcoming you again soon. Warm regards, Jacob

Posted 4 months ago

“Service by Blacklane was excellent. The driver arrived early and assisted us into the luxury SUV. He followed our instructions on where we wanted to tour in the City and contributed info about buildings and residences we passed. After we arrived home in the pouring rain he escorted each of us (4) from the car to our front door with an umbrella. We would certainly call on Blacklane again.”

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Posted 5 months ago

Dear Nancy, Thank you so much for your wonderful feedback. We’re thrilled to hear that you enjoyed the chauffeur's punctuality and the attentive service in the luxury vehicle. It’s great to know you felt carefully guided and protected in the rain. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Very courteous driver. On time good service”

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Posted 5 months ago

Dear Peter, Thank you for sharing your kind feedback. We’re delighted to hear that you had a courteous experience with our chauffeur and that you were satisfied with the service. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“On time helped with luggage got us where we needed to be on time”

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Posted 5 months ago

Dear Kyle, Thank you for your kind feedback. We’re glad we could assist with luggage and getting you to your destination on time. We appreciate your trust and look forward to welcoming you again with punctual and reliable service. Kind regards, Jacob

Posted 4 months ago

“Outstanding service!”

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Posted 5 months ago

Dear Kevin, Thank you so much for your kind words. We’re delighted that you had an outstanding experience with Blacklane. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“I’m so impressed with Blacklane. Your services are amazing and I enjoyed riding with you guys”

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Posted 5 months ago

Dear Grace, Thank you so much for your wonderful feedback. We’re thrilled to hear you’re impressed and that you enjoyed riding with Blacklane. We truly appreciate your support and look forward to welcoming you again soon. Warm regards, Jacob

Posted 4 months ago

“The Limousine came exact in time and 2as a very nice driver”

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Posted 5 months ago

Dear Lydia, Thank you for your wonderful review. We’re delighted to hear the limousine arrived on time and that you had a pleasant chauffeur. We appreciate you taking the time to share your experience and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Jesus was fantastic and professional. Gave us tips about the city and made sure we were taken care of on our trip to the port. Great service.”

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Posted 5 months ago

Dear William, Thank you for sharing your experience. We’re thrilled to hear that your chauffeur provided professional service and helpful tips for your city visit. It’s wonderful to know you felt well taken care of during your trip to the port. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Dependable and professional”

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Posted 5 months ago

Dear Christy, Thank you for your feedback. We’re glad to hear you found Blacklane dependable and professional. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Excellent service and very polite”

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Posted 5 months ago

Dear Anyika, Thank you for your kind words and the feedback. We’re delighted to hear you had an excellent experience and found our team polite. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Exceptional service. I highly recommend. I will definitely use Blacklane in the future.”

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Posted 5 months ago

Dear Frederick, Thank you so much for your kind feedback. We’re thrilled you had an exceptional experience and that you’d recommend Blacklane. We look forward to welcoming you again on your future trips. Warm regards, Jacob

Posted 4 months ago

“Blacklane and its drivers always provide top notch service. Very professional, courteous and timely. Would highly recommend.”

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Posted 5 months ago

Dear David, Thank you for sharing your kind words. We’re thrilled to hear you consistently receive professional and timely service from Blacklane and our chauffeurs. We truly appreciate your recommendation and look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Great ride!”

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Posted 5 months ago

Dear Fernando, Thank you for your kind feedback. We’re thrilled you enjoyed your ride and appreciate you choosing Blacklane. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Driver was very accommodating and amazing.”

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Posted 5 months ago

Dear Valued Guest, Thank you for your wonderful feedback. We’re delighted to hear that our chauffeur was accommodating and amazing. We greatly appreciate you sharing your experience and look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“On time and quality cars.”

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Posted 5 months ago

Dear Mark, Thank you for your kind review. We’re thrilled to hear you found our service punctual and our vehicles of high quality. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Excellent driver, car,and experience. He arrived 25 min early, right to our driveway, loaded all bags, and we arrived early. Very pleasant ride to LAX! Thank you Blacklane.”

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Posted 5 months ago

Dear Sumiko, Thank you so much for sharing your wonderful experience. We’re thrilled to hear that our chauffeur and overall service exceeded your expectations and that you arrived early and felt well taken care of. We truly appreciate your kind words and look forward to welcoming you again on your next trip. Warm regards, Jacob

Posted 4 months ago

Blacklane GmbH is rated 4.7 based on 3,703 reviews