Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,702 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service and always on time.”

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Posted 5 months ago

Dear Walter, Thank you for your kind 5-star review. We’re thrilled to hear that our Blacklane service met your expectations and that you found us to be punctual. We truly value your trust in Blacklane and look forward to being part of many more smooth rides ahead. With appreciation, Veronica

Posted 4 months ago

“Excellent service, good driver and very punctual.”

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Posted 5 months ago

Dear Beryl, Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you enjoyed the excellent service and that your chauffeur’s punctuality made your journey smooth and stress-free. We truly appreciate your trust in Blacklane and hope we’ll have the pleasure of welcoming you on board again soon. Warm regards, Veronica

Posted 4 months ago

“They are always professional, punctual and courteous. An excellent institution.”

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Posted 5 months ago

Dear Christopher, Thank you for your glowing review. We’re thrilled that you consistently find our service professional and courteous. Your feedback is invaluable to us, and we’re glad to be a reliable part of your travels! We look forward to serving you again soon. Kind regards, Chloe

Posted 4 months ago

“The service was great”

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Posted 5 months ago

Dear Valued Guest, Thank you for your wonderful rating and for sharing your positive experience. We’re delighted that you were pleased with our service. You deserve only the best, and we hope to have the chance to deliver this again for you. Warm regards, Chloe

Posted 4 months ago

“Our experience was great! Our driver knew the best route to keep us out of traffic! We went through Central Park coming out at 66th street on the west side. It was perfect! Thank you so much.”

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Posted 5 months ago

Dear Gordon, Thank you for sharing your fantastic thoughts about your trip! I'm glad to hear your experienced chauffeur successfully took the best route and that your journey went smoothly. It means a lot to know you were pleased with the service. We’re here if you need anything for your next trip. Kind regards, Chloe

Posted 4 months ago

“Excellent service did everything professionally”

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Posted 5 months ago

Dear Valued Guest, Thank you for your wonderful feedback. Your trust means so much to us, and we’re glad we could meet your expectations in terms of professionalism and quality service. Hope to see you on board again soon. Kind regards, Chloe

Posted 4 months ago

“Blacklane is the only way to go when you want a worry free exit from LAX, especially from the International Terminal Our chauffeur was on time and waiting as well as professional. He handled our luggage from the terminal to our home. The drive was comfortable and smooth. We will use them again without hesitation.”

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Posted 5 months ago

Dear Roger, Thank you for sharing your amazing experience. We’re thrilled to hear your chauffeur was punctual, professional, and helpful with your luggage, and that the ride was comfortable and smooth. We always work hard to take the stress out of travelling to and from the airport. It means so much to hear you will be booking with us again - we can't wait to see you! Kind regards, Chloe

Posted 4 months ago

“Very professional and always polite.”

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Posted 5 months ago

Dear Shizuka, Thank you for your kind words. It's lovely to hear we are always providing the level of service you deserve and expect. Thank you for choosing Blacklane - we hope to see you again soon. Kind regards, Chloe

Posted 4 months ago

“Blacklane is easy to use, transparent in their pricing, employs professional and experienced drivers.”

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Posted 5 months ago

Dear Michael, Thank you for your amazing review! We're proud of our knowledgeable, courteous chauffeurs; we're glad you appreciate them too. Your feedback about our booking system and pricing really is appreciated. We truly appreciate your support and look forward to your next booking! Kind regards, Chloe

Posted 4 months ago

“Very prompt, driver was informative and could accomodate our needs. We arrive an hour early than scheduled time but Mr Faraz Ali could arrive just in time. Car was clean and the driver was skillful. Very reccommended.”

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Posted 5 months ago

Dear Valued Guest, Thank you for sharing your wonderful feedback. We’re thrilled that our experienced chauffeur, Faraz and his imacculate vehicle met your needs and expectations. It’s great to hear the timing aligned so well and that you felt taken care of. We truly appreciate your recommendation and look forward to serving you again on your next trip. Kind regards, Chloe

Posted 4 months ago

“I used Blacklane for our airport, pickup & drop-off in Madrid, Spain (Dec 2025). The drivers were punctual and very polite. The vehicles used were adequate with plenty of room for my wife & I, plus luggage. To include they were clean. We liked them so much that we are gonna use them for our daughter who will going to Spain in April 2026. Worth the 5-stars given”

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Posted 5 months ago

Dear Lori, Thank you so much for sharing your comments about your rides in Madrid. It's great to hear everything went smoothly and that you found our luxurious vehicles comfortable. It’s wonderful to know you’re already considering Blacklane for your daughter’s trip—recommendations like yours mean a lot to us! We’ll keep delivering the same level of service on your future journeys. Warm regards, Chloe

Posted 4 months ago

“Excellent!”

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Posted 5 months ago

Dear Valued Guest, Thank you for the wonderful 5-star feedback. We’re delighted you had an excellent experience with Blacklane. We appreciate your trust and look forward to seeing you again soon. Warm regards, Chloe

Posted 4 months ago

“Prompt and efficient.”

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Posted 5 months ago

Dear Valued Guest, Thank you for sharing your experience. We’re so pleased to hear you found our service prompt and efficient. At Blacklane, we want every ride to be seamless. Kind regards, Chloe

Posted 4 months ago

“Great trip, on time, smooth and clean ride, thanks for help getting a cart at the airport”

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Posted 5 months ago

Dear Joan, Thank you for your kind words. We’re thrilled you had a smooth, on-time ride and that we could assist with your luggage at the airport. We appreciate your feedback and look forward to riding with you again on your next trip. Kind regards, Chloe

Posted 4 months ago

“Excellent, clean, safe and reliable.”

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Posted 5 months ago

Dear Valued Guest, Thank you for the perfect rating and for choosing Blacklane. We’re thrilled that you found our service excellent, clean, safe, and reliable. We’re here to keep delivering the same level of quality on every trip. Warm regards, Chloe

Posted 4 months ago

“Reliability of service, ease of booking and quality of the cars is the main reason we use Blacklane.”

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Posted 5 months ago

Dear Huw, Thank you for taking the time to share your thoughts with us. We’re so glad to hear that you value the reliability of our service, the simplicity of booking, and the comfort of our cars - those are exactly the qualities we aim to deliver every time. It’s wonderful to know we’ve earned your continued trust. We look forward to providing you with many more smooth and comfortable journeys ahead. Warm regards, Veronica

Posted 4 months ago

“Very professional and efficient service”

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Posted 5 months ago

Dear Valued Guest, Thank you so much for sharing your kind words. We’re delighted to hear that you found our service professional and efficient - it’s wonderful to know that our chauffeurs helped make your journey smooth and enjoyable. We truly appreciate your feedback and look forward to welcoming you back for another stress-free ride soon. With appreciation, Veronica

Posted 4 months ago

“Easy to get rides... great prices... very friendly drivers that have always been on time, actually early every time. Used them 4 times, and will always use them going forward when in Florida!!”

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Posted 5 months ago

Dear Randall, Thank you for the wonderful review. We’re thrilled to hear you had punctual and friendly chauffeurs in Florida. We appreciate your continued trust and look forward to welcoming you on all future trips. Kind regards, Jacob

Posted 4 months ago

“Excellent service. Dependable. On time.”

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Posted 5 months ago

Dear Benjamin, Thank you for your kind words. We’re glad to hear you found our service dependable and on time. We appreciate you taking the time to share your experience and will pass your feedback to the team to keep delivering smooth journeys. Warm regards, Jacob

Posted 4 months ago

“Excellent service”

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Posted 5 months ago

Dear Richard, Thank you for your kind feedback. We’re delighted you had an excellent experience with Blacklane. We appreciate your feedback and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

Blacklane GmbH is rated 4.7 based on 3,702 reviews