Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,702 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great experience”

Helpful Report

Posted 5 months ago

Dear Eric, We're thrilled to hear you had a great experience with Blacklane. Thank you for sharing your kind words — we truly appreciate it and hope to welcome you back for another booking soon. Kind regards, Chloe

Posted 4 months ago

“Very professional”

Helpful Report

Posted 5 months ago

Dear Reem, Thank you for your positive review. Our professional, premium service is all about creating memorable experiences. We enjoy ensuring you have a seamless journey, and hope to do this for you again. Warm regards, Chloe

Posted 4 months ago

“Always on time with friendly and helpful people. Will definitely use again in my travels.”

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Posted 5 months ago

Dear Yuri, Thank you for your lovely words! It's always amazing to know our guests are receiving the top-quality service they deserve from us. We look forward to impressing you again on your future trips. Kind regards, Chloe

Posted 4 months ago

“Excellent service with friendly drivers.”

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Posted 5 months ago

Dear Lourens, Thank you so much for your glowing review. It's great to know you received excellent service during your ride. Our chauffeurs will do their best to ensure you have a comfortable ride and travel in style. Hope to see you on board again soon. Kind regards, Chloe

Posted 4 months ago

“Very puntual, courteous, and professional drivers. Cars are modern, clean, and in pristine condition.”

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Posted 5 months ago

Dear Alfredo, Thank you for your kind words. We’re thrilled to hear that our drivers met your expectations for punctuality, courtesy, and professionalism, and that you appreciated our premium vehicles. We appreciate you taking the time to share your experience. Thank you for choosing Blacklane! Kind regards, Chloe

Posted 4 months ago

“Blacklane is always efficient and provides excellent service! The drivers made the airport departure so easy and effortless in their luxury cars, offered exceptional support and assistance with baggage! The rides were comfortable and very accommodating!”

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Posted 5 months ago

Dear Crystal, Thank you so much for this wonderful review. It's brilliant to hear that you consistently experience efficient service, luxurious comfort, and helpful support from our chauffeurs. It means a lot to know our team helps make your airport departures easy and enjoyable. We look forward to your next Blacklane booking! Kind regards, Chloe

Posted 4 months ago

“*************”

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Posted 5 months ago

Dear Nick, Thank you for the five-star rating and for choosing Blacklane. We’re glad you had a positive experience. If there’s anything more we can do to make future trips even smoother, please let us know. Kind regards, Chloe

Posted 4 months ago

“excellent service”

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Posted 5 months ago

Dear Danielle, Thank you for your kind words. We’re thrilled you received excellent service from us during your recent ride. Wherever you are journeying to next, we'd love to help you get there! Warm regards, Chloe

Posted 4 months ago

“Blacklane is my go to black car service and has never let me down! Safety, reliability and VIP treatment.”

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Posted 5 months ago

Dear Laura, Thank you so much for your wonderful review. We’re thrilled to hear that Blacklane has become your go-to trusted option for safe, reliable and VIP service. Your feedback drives us to maintain the highest standards for every ride. We look forward to many more seamless experiences on your future trips. Kind regards, Chloe

Posted 4 months ago

“Black Lane was right on time for a very early pick up. Would not have trusted a ride shar company to be at our house at 2:45 AM. The difference between true professionals and people who work on a gig basis.”

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Posted 5 months ago

Dear Richard, Thank you for sharing your wonderful comments! Our professional chauffeurs will arrive a few minutes early, even for an early 2:45 AM pickup, so you can feel reassured your ride will be on time. We appreciate your trust and will strive to maintain our high standards on every trip. Warm regards, Chloe

Posted 4 months ago

“Very professional service”

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Posted 5 months ago

Dear Ezra, Thank you for your great feedback. We’re glad you found our service to be professional and up to your standards. At Blacklane, there's nothing more important to us than our guests' peace of mind. We'll see you for another smooth ride soon. Kind regards, Chloe

Posted 4 months ago

“Courteous and professional drivers and very well maintained vehicles.”

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Posted 5 months ago

Dear Valued Guest, Thank you for your 5 star review! I'm thrilled to know you consistently find our chauffeurs professional and their vehicles immaculate. It is our pleasure to continue delivering the top-quality service you deserve. Kind regards, Chloe

Posted 4 months ago

“Its certainly more expensive, but worth it after a long trip to have a comfortable ride and competent driver.”

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Posted 5 months ago

Hi Harish, Thank you for sharing your fantastic feedback! We understand that our pricing can be higher than some other services, and we appreciate your comments on our value. We strive every day to ensure our guests can truly have peace of mind during each ride. We can't wait to see you again soon. Kind regards, Chloe

Posted 4 months ago

“I recently had a great first experience using Blacklane as a travel advisor. I reached out several times the day that my client was traveling, as the day was full of flight delays. Every rep that I spoke with was polite and very helpful. Even after 4+ hours of flight delays, the driver was there happily waiting for my clients - which gave them peace of mind after a such long, frazzled day. I will absolutely be using Blacklane for future client needs.”

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Posted 5 months ago

Dear Kelsey, Thank you so much for sharing your wonderful experience! We know how important it is to be responsive and understanding about changes to your journey. We'll do all we can to provide peace of mind during a long travel day. We truly appreciate your trust and are excited to support your future client needs. Kind regards, Chloe

Posted 4 months ago

“Very reliable service. On time and courteous and professional drivers.”

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Posted 5 months ago

Dear Thomas, Thank you for sharing your positive feedback. We’re delighted to hear our punctuality, courtesy, and professionalism met your expectations. Wherever you are travelling next, we look forward to having you on board. Kind regards, Chloe

Posted 4 months ago

“On time, efficient and attentive.”

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Posted 5 months ago

Dear Barbara, Thank you for your wonderful feedback. We always do our best to accommodate our guests' needs, so it's lovely to know you felt looked after during your booking with us. We look forward to serving you again on your next journey. Warm regards, Chloe

Posted 4 months ago

“On time - helpful - thank you”

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Posted 5 months ago

Dear Andrea, Thank you for your positive review. We are glad to be of assistance! We thoroughly enjoy ensuring you travel to your destination in comfort and style. Your feedback is greatly appreciated - we hope to see you booking with us again. Kind regards, Chloe

Posted 4 months ago

“Excellent service, expert driver, beautiful car. Always reliable.”

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Posted 5 months ago

Dear Valued Guest, Thank you so much for this fabulous review! Your feedback motivates us to keep delivering excellent service. You deserve only the best, and we look forward to impressing you again on your next booking. Kind regards, Chloe

Posted 4 months ago

“Very good on time and very comfortable car”

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Posted 5 months ago

Dear John, Thank you for your fantastic review. We’re delighted to hear your ride began on time and you felt comfortable. Your feedback motivates us to keep delivering reliable service. We'd love to welcome you back again in future. Kind regards, Chloe

Posted 4 months ago

“Blacklane are thoroughly reliable. Beautiful cars, polite drivers who ensure that you dropped off at the right place. Wouldn’t use anyone else.”

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Posted 5 months ago

Dear Julia, Thank you for your kind review. At Blacklane we pride ourselves on our beautiful vehicles and courteous chauffeurs. We truly appreciate your loyalty and will continue to uphold these standards for every trip. Warm regards, Chloe

Posted 4 months ago

Blacklane GmbH is rated 4.7 based on 3,702 reviews