Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,702 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“On time as usual. Very professional driver.”

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Posted 5 months ago

Dear Judith, Thank you for sharing your great comments. Your time is valuable, so it's important that we always arrive to pick-up promptly! I'm glad our professional chauffeur ensured you had a smooth ride. See you for your next trip soon. Warm regards, Chloe

Posted 4 months ago

“Excellent company. Extraordinary service. Well worth the cost.”

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Posted 5 months ago

Dear Marilyn, Thank you so much for your kind words. We’re thrilled you had an excellent experience and that you found our price point was reflective of our outstanding service. We appreciate your trust and look forward to welcoming you back on board soon. Kind regards, Chloe

Posted 4 months ago

“Excellent service. Juan Hernandez was our driver and he was on time, very helpful and supremely professional. Definitely will use Blacklane in the future.”

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Posted 5 months ago

Dear Patrick, Thank you for letting us know your chauffeur, Juan provided punctual, helpful, and professional service. We’re grateful for your support and look forward to serving you again in the future! Kind regards, Chloe

Posted 4 months ago

“Driver was very nice and on time waiting for us, everything went perfectly well !! Even afterwards, our driver brought back our forgotten belonging, we were not even aware we forgot something in the taxi!! So thank you very very much to the driver, really appreciated!”

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Posted 5 months ago

Dear Vincent, Thank you so much for taking the time to share such a lovely and detailed review. We’re delighted to hear that your chauffeur was waiting on time, that everything went perfectly during your journey, and that they went the extra mile to return your forgotten belonging even before you noticed it was missing. We truly appreciate your kind words and are very glad this experience gave you such peace of mind. It’s exactly the level of care we aim to provide. With sincere appreciation, Veronica

Posted 4 months ago

“Excellent service. I have NEVER been let down by Blacklane. They have always been on time and now you can book at shorter notice i will use them even more.”

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Posted 5 months ago

Dear Anne, Thank you so much for taking the time to share such encouraging feedback. We’re truly delighted to hear that you’ve always been able to rely on us, that your rides have consistently been on time, and that the option to book on shorter notice makes Blacklane even more convenient for you. We’re very grateful for your continued trust and look forward to arranging many more journeys for you. With warm appreciation, Veronica

Posted 4 months ago

“Reliable prompt service, friendly chauffeur, all of which takes the headache and worry of last minute transport away.”

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Posted 5 months ago

Dear Valued Guest, Thank you very much for sharing your experience with us. We’re delighted to hear that our reliable, prompt service and friendly chauffeur helped take the stress out of arranging last-minute transport. We truly appreciate you choosing Blacklane and look forward to making your future journeys just as seamless and worry-free. Warm regards, Veronica

Posted 4 months ago

“Professional drivers with sense of service quality”

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Posted 5 months ago

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We’re very pleased to hear that you experienced professional chauffeurs and felt their strong focus on service quality throughout your journey. We truly appreciate you choosing Blacklane and hope to look after your rides again soon. Warm regards, Veronica

Posted 4 months ago

“Blacklane Service is always the way to travel. Your Drivers are first class in all areas. Promptness, politeness, safety and full knowledge of the job are exceptional. The vehicles are fully equipped and maintained to the max. Kudos to Blacklane!”

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Posted 5 months ago

Dear Brenda, Thank you so much for sharing such a wonderful review with us. We’re truly delighted to hear that you consider Blacklane your go-to way to travel and that our chauffeurs consistently impress you with their promptness, politeness, safety, and professionalism. We deeply appreciate your kind words and your kudos, and we look forward to continuing to make your journeys smooth and enjoyable. With warm appreciation, Veronica

Posted 4 months ago

“Very pleased”

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Posted 5 months ago

Dear Robert, Thank you very much for taking a moment to share your feedback with us. We’re really glad to hear that you were very pleased with your experience. We truly appreciate you choosing Blacklane and hope to arrange many more smooth journeys for you. Kind regards, Veronica

Posted 4 months ago

“Always on time. Drivers are very good and very helpful with luggage etc. I would not use any other car service. Your company is the best”

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Posted 5 months ago

Dear Lois, Thank you so much for sharing such a heartfelt review with us. We’re truly delighted to hear that your rides have consistently been on time, that our chauffeurs have been very good and especially helpful with your luggage and needs along the way. It means a great deal to know that you would not consider using any other car service and that you see our company as the best. We deeply appreciate your trust and loyalty, and we look forward to continuing to make your journeys as smooth and comfortable as possible. With warm appreciation, Veronica

Posted 4 months ago

“Assessment- on time, clean car & knew out destination”

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Posted 5 months ago

Dear Gwyn, Thank you for taking a moment to share your assessment of your recent ride. We’re very pleased to hear that everything was on time, that the car was clean, and that your chauffeur knew your destination smoothly. We truly appreciate you choosing Blacklane and look forward to arranging your journeys again in the future. With sincere thanks, Veronica

Posted 4 months ago

“Excellent service. Solomon was outstanding”

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Posted 5 months ago

Dear Ron, Thank you so much for taking the time to share your feedback. We’re delighted to hear that you experienced excellent service and that Solomon made such an outstanding impression during your journey. We truly appreciate you choosing Blacklane and hope to have the pleasure of arranging your rides again soon. Warm regards, Veronica

Posted 4 months ago

“Our driver communicated well, was there waiting even though we were a little bit late. Very easy to find and very helpful.”

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Posted 5 months ago

Dear Katie, Thank you so much for sharing your experience with us. We’re really pleased to hear that your chauffeur’s clear communication, punctual arrival despite your delay, and helpful attitude made everything easy to navigate. We truly appreciate you choosing Blacklane and look forward to arranging many more smooth and straightforward journeys for you. Warm regards, Veronica

Posted 4 months ago

“Excellent”

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Posted 5 months ago

Dear Laudelino, Thank you very much for taking a moment to leave us a review. It’s wonderful to hear that your experience with us was excellent. We truly appreciate you choosing Blacklane and hope to welcome you on board again soon. Many thanks, Veronica

Posted 4 months ago

“On time, good car, pleasant driver. Everything went perfect”

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Posted 5 months ago

Dear Valued Guest, Thank you so much for sharing your experience with us. We’re really glad to hear that everything went perfectly, with an on-time pickup, a comfortable car, and a pleasant chauffeur. We truly appreciate you choosing Blacklane and hope to look after your journeys again soon. With gratitude, Veronica

Posted 4 months ago

“Comfortable trip , professional driver and great service.”

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Posted 5 months ago

Dear Yuping, Thank you very much for sharing your experience with us. We’re delighted to hear that you enjoyed a comfortable trip and that you experienced professional driving and great service throughout your journey. We truly appreciate you choosing Blacklane and hope to have the pleasure of arranging many more smooth rides for you in the future. Kind regards, Veronica

Posted 4 months ago

“This is a great feature provided by emirates. Drivers are always on time and professional and courteous. Highly recommend.”

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Posted 5 months ago

Dear Tanya, Thank you so much for sharing your experience with us and for your kind recommendation. We’re delighted to hear that you’re enjoying this service and that your chauffeurs have consistently been on time, professional, and courteous. We truly appreciate you choosing Blacklane for your journeys and look forward to making your future rides just as seamless and comfortable. Warmest regards, Veronica

Posted 4 months ago

“On time, professional and exceeded exectations with outstanding service.”

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Posted 5 months ago

Dear Christopher, Thank you for taking the time to share such encouraging feedback with us. We’re thrilled to hear that your chauffeur was on time, professional, and that the overall experience exceeded your expectations with outstanding service. We truly appreciate you choosing Blacklane and look forward to making your future journeys just as smooth and enjoyable. With warm regards, Veronica

Posted 4 months ago

“On time, professional and courteous Vehicles are spotless”

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Posted 5 months ago

Dear Mark, Thank you for sharing your kind words about your recent ride. We’re really pleased to know everything ran on time, that our team came across as professional and courteous, and that the vehicle’s condition met your expectations of being spotless. We truly value your trust in Blacklane and hope to welcome you on board again soon. Kind regards, Veronica

Posted 4 months ago

“The driver was very punctual and very helpful and friendly.”

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Posted 5 months ago

Dear Annemarie, Thank you for sharing your kind feedback about your recent ride. We’re very glad to hear that your chauffeur was punctual, helpful, and friendly, and that you felt well cared for throughout your journey. We truly appreciate you choosing Blacklane and look forward to welcoming you again in the future. Kind regards, Veronica

Posted 4 months ago

Blacklane GmbH is rated 4.7 based on 3,702 reviews