“the last person sent out to recover car was an absolute genies driver in a arkward spot how with his big vehicle he got it out was a marvel to see well done to Lee top man”
“Was seamless and efficient from start to finish. Polite helpful customer service representative, easy to complete a quote and get a price online, booked an appointment online for collect 2 days after accepting quote. Collection went without hitch. I was concerned that my vehicle might not start and move easily as it had been stood, but I managed to get it start ok, however had I not got it started the Collection driver said it wouldn't have been a problem they would have winched it on. The vehicle had a few scuffs that I hadn't recalled and hence hadn't told them , but again it was acceptable as it was and the collection went ahead and the agreed payment was promptly processed. Thank you for all your help.”
“Very professional service with no complications. Quick turn around with collection (2 days). Driver (Copart) extremely helpful and polite. Same day payment into my bank account. Will definitely advise anyone to use this company 10/10.”
“Arrangement re: logistics, collection & payment is 1st class. Communication very clear in advance of collection, while the driver on site was collaborative & cooperative. Great service👍🏼”
“Contact with BMS was very positive--the people I spoke with were always polite and helpful.
The reason for the 4 rather than the 5 is that I was only made aware by Copart at quarter to five on the day arranged that collection was cancelled. I then had to ring BMS and then Copart to rearrange a date--I would have expected them to ring me to make new arrangments.
That said, the collection went very well--the driver from Copart rang me in advance of arriving, was very helpful and th whoel thing went through smoothly.”
