Broadnet Communication Systems Ltd Reviews

4.9 Rating 8 Reviews
100 %
of reviewers recommend Broadnet Communication Systems Ltd
Read Broadnet Communication Systems Ltd  Reviews
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Phone:

03339397989

Email:

support@broadnet.systems

Location:

34, Bower Mount Road, Maidstone

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Anonymous
Anonymous  // 01/01/2019
Having been with the company for some five years now I find the customer service is helpful and willing to go the extra mile for you. Good quality products.
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Posted 1 year ago
We are a 4x4 response charity who assist with transport for NHS, Police, Social Care and many others during poor weather. This week has been exceptionally busy with our teams dealing with drifting snow and freezing conditions. We have transported staff and patients thousands of miles over the course of a week. Our volunteers each have their own Broadnet handset and are dispatched via the portal which gives them all of the information they need and our control team can see exactly what's going on at any given time which allows them to then schedule further work. The system is so flexible that another 4x4 response team have been able to assist us with the control function which has allowed us to run operations from Dundee, Glasgow and the Isle of Skye seamlessly. The voice comms have been crystal clear and despite the many miles between us as well as the hills and glens to deal with there have been no reception issues. We have had one or two minor niggles, some of which have been user error, but once logged the support team respond within minutes, exceptional service. I would recommend this system to anyone looking to improve their comms setup, it won't break the bank either!
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Posted 1 year ago
Great support offered and very prompt with replies to any queries. Fully recommend
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Posted 1 year ago
Thank you for much for the kind review - it means a lot to the team to hear that
Posted 1 year ago
Broadnet is a very amazing communication system. I use it for my work and it's help me get in contact with my colleagues. I would 100% recommend Broadnet to anyone. The radio i would recommend is the bn880.
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Posted 1 year ago
Thanks for the lovely review!! :-)
Posted 1 year ago
Have recently set up a resilience charity on BroadNet, after using them for my own company for a number of years. The service is amazing, the support staff are very knowledgable and quick to reply to queries and issues. Cannot recommend BroadNet enough and look forward to working together on future projects
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Posted 1 year ago
Thanks for the great review Marc. it means a lot to the team get that feedback
Posted 1 year ago
Broadnet provide a exceptional service with excellent customer care.
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Posted 1 year ago
Thanks for the great review - the team will love this feedback
Posted 1 year ago
The original Ariel was rubbish but the flex is spot on just wish the cases were cheeper
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Posted 1 year ago
Hi Karl thank you for taking the time to write a review and glad the flex aerial works well for you. Regarding the cost of the cases, these are bespoke and produced by hand by a UK manufacturer and are model specific to our exact radios, hence they are not cheap to produce. We actually make a very small margin on these and sell them more as a convenience for our customers that asked us for them. Thanks again for taking the time to review
Posted 1 year ago
Excellent service, loving the ability to see users on the MDT map and having easier access to incidents for updating from scene
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Posted 1 year ago
Thanks for the review - really glad the system works well for your needs
Posted 1 year ago
Broadnet Communication Systems Ltd is rated 4.9 based on 8 reviews