Cartridge World have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Good price, fast delivery, works perfectly.
”
- PETER B
“
Good price delivery 🚚 on time within quoted time
”
- David B
“
Had the product we needed at a competitive price. Swiftly despatched and received.
”
- Valerie S
“
The delivery service by DPD let you down. Usually companies provide a time window for deliveries; not DPD.
”
- Joanne M
“
Delivery took a little longer to cone.
”
- Kim V
“
Excellent and quick delivery too!
”
- Anonymous
“
One item was missing from delivery. No communication about the missing item and no refund…
”
- Anonymous
“
I was not sent ink to replace or make up the volume and the refund provided was less than the value of the missing ink! Charlotte understood my grievance and the refund was increased slightly but seemed begrudging.
”
- Richard S
“
Ordered a set of ink cartridges for my Brother MFC-J5730DW. While they arrived on time, only the Black ink cartridge works and is recognised by the Printer.
The Magenta ink cartridge was not recognised.
I did not open the Cyan or Yellow as they are the same sized cartridges.
On the website it stated these cartrdiges are compatible with my printer. they are not.
Refund please!
”
- M A
“
The delivery service by DPD let you down. Usually companies provide a time window for deliveries; not DPD.
”
- Joanne M
“
Very pleased with service.
”
- Linda L
“
Good prices and good service, delivery
”
- Kevin J
