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Cartridge World Reviews

4.7 Rating 1,377 Reviews
A-
Happiness Grade
Read Cartridge World Reviews
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Phone:

01423701704

Email:

customerservice@cartridgeworld.co.uk

Location:

Office 85, Knaresborough Technology Park,\nManse Lane,\nKnaresborough

Cartridge World have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

96.00%
Industry Average
Good price and very fast delivery. Shame the price jumped up by almost 40% a couple of days later. Also, the reptitive nag screens to sign up and order ink/cartridges etc are quite annoying.
- Anonymous
Excellent service. The product I wanted at a very good price and delivered promptly.
- Geoffrey T
Speedy delivery at the right price
- Kevin K
A

Delivery - Fast

93.28%
Industry Average
Good price and very fast delivery. Shame the price jumped up by almost 40% a couple of days later. Also, the reptitive nag screens to sign up and order ink/cartridges etc are quite annoying.
- Anonymous
I ordered the product and forgot to add next day delivery, contacted them and this was no problem and the cartridge arrived next day as promised.
- Accounts G
Did wnat it said on the tin - next day delivery was a bonus
- Steve R
E

Refunds - Difficult

45.45%
Industry Average
I was not sent ink to replace or make up the volume and the refund provided was less than the value of the missing ink! Charlotte understood my grievance and the refund was increased slightly but seemed begrudging.
- Richard S
Ordered a set of ink cartridges for my Brother MFC-J5730DW. While they arrived on time, only the Black ink cartridge works and is recognised by the Printer. The Magenta ink cartridge was not recognised. I did not open the Cyan or Yellow as they are the same sized cartridges. On the website it stated these cartrdiges are compatible with my printer. they are not. Refund please!
- M A
Having used CW for several years I have now stopped. The problem was the cartridges did not fit. They were handed ie the design of the real ones was slightly to one side - CW's were slightly to the other. Previously, years ago, they did not work at all so I sent them back but never go a refund. So I explained to your salesman that it was all very well them being cheaper but if they did not work what's the point?
- Peter C
97.99%
Industry Average
The prices are very competitive and the service swift. It is easy to identify the correct cartridge.
- Michael H
Excellent service and products.
- Anonymous
items were priced well, arrived quickly as described and was a faultless service
- Ben F