Cartridge World have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
A good price and delivered in good time. The cartridge fitted easily and appears to be operation normally. Some black slightly blurred but i expect this will settle down.
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- Stuart L
“
Exactly as described, good price. and quick delivery. :)
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- Ralph W
“
Good service, good price, good updates and quick delivery
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- Cameron D
“
Highly recommend CW toners for my HP printer.
Speedy delivery.
Great prices 5☆
”
- Peter G
“
Exactly as described, good price. and quick delivery. :)
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- Ralph W
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Good service, good price, good updates and quick delivery
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- Cameron D
“
I was not sent ink to replace or make up the volume and the refund provided was less than the value of the missing ink! Charlotte understood my grievance and the refund was increased slightly but seemed begrudging.
”
- Richard S
“
Ordered a set of ink cartridges for my Brother MFC-J5730DW. While they arrived on time, only the Black ink cartridge works and is recognised by the Printer.
The Magenta ink cartridge was not recognised.
I did not open the Cyan or Yellow as they are the same sized cartridges.
On the website it stated these cartrdiges are compatible with my printer. they are not.
Refund please!
”
- M A
“
Having used CW for several years I have now stopped. The problem was the cartridges did not fit. They were handed ie the design of the real ones was slightly to one side - CW's were slightly to the other. Previously, years ago, they did not work at all so I sent them back but never go a refund. So I explained to your salesman that it was all very well them being cheaper but if they did not work what's the point?
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- Peter C
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Prompt and good service.
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- Glyn P
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Good service, good price, good updates and quick delivery
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- Cameron D
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Promt friendly service always ready to help.
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- Robert L
