Cartridge World have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Prompt delivery. Easy ordering. Quality products at reasonable price
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- Mrs M T
“
Good service, easy to order, price ok and quick delivery
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- Paul T
“
Competitive price, decent delievery schedule.
However, the item was delievered but we didn't know it had been delivered. The package was left in a bin (that's ok), but we had no card through the door to tell us where it was, and we had no email or other notification to let us know it had been delivered and left somewhere.
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- Martin K
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Only dealt with this company a few times but always very impressed by the service (helpful, friendly staff and efficient ordering and delivery service).
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- Anonymous
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Next day delivery was a very pleasant surprise.
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- Gerard I
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It was easy to order the part that I required. Delivery was very quick. What. Ire could ask.
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- Janet F
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Ordered a set of ink cartridges for my Brother MFC-J5730DW. While they arrived on time, only the Black ink cartridge works and is recognised by the Printer.
The Magenta ink cartridge was not recognised.
I did not open the Cyan or Yellow as they are the same sized cartridges.
On the website it stated these cartrdiges are compatible with my printer. they are not.
Refund please!
”
- M A
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Having used CW for several years I have now stopped. The problem was the cartridges did not fit. They were handed ie the design of the real ones was slightly to one side - CW's were slightly to the other. Previously, years ago, they did not work at all so I sent them back but never go a refund. So I explained to your salesman that it was all very well them being cheaper but if they did not work what's the point?
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- Peter C
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Outstanding customer service. In a world where the big companies such as HP simply will not give telephone help, Cartridge World stands out. Good customer care leads to more loyal customers?
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- Anonymous
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Very prompt service. Compatible toner cartridge for Samsung ML3310D is excellent. Will definitely buy further supplies.
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- Anonymous
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Only dealt with this company a few times but always very impressed by the service (helpful, friendly staff and efficient ordering and delivery service).
”
- Anonymous
