Cartridge World have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Great website
Fast service
Ordee arrived promotly
The price is right
Highly recommend!
”
- Cecilia W
“
Correct item received rapidly at a good price.
”
- Anonymous
“
Quick delivery of my old HP Photosmart printer original ink cartridge. Good price and service.
”
- Anonymous
“
I get my inks from this company. Good company with fast delivery would recommend.
”
- Jonathan W
“
Pleasant staff, easy to deal with, will provide help when needed, quick delivery of requirements.
Always leave them in a happy state.
”
- Anonymous
“
Excellent service. Our local branch closed, which was sad as they were always so helpful and friendly. Because of this, Cartridge World was the first place I looked online for replacement toner. The site was easy to navigate, the prices reasonable, and the delivery very fast. They even included a bar of chocolate in the package - which was a nice, heart-warming surprise. I recommend them, 100%.
”
- Peter B
“
Ordered a set of ink cartridges for my Brother MFC-J5730DW. While they arrived on time, only the Black ink cartridge works and is recognised by the Printer.
The Magenta ink cartridge was not recognised.
I did not open the Cyan or Yellow as they are the same sized cartridges.
On the website it stated these cartrdiges are compatible with my printer. they are not.
Refund please!
”
- M A
“
Having used CW for several years I have now stopped. The problem was the cartridges did not fit. They were handed ie the design of the real ones was slightly to one side - CW's were slightly to the other. Previously, years ago, they did not work at all so I sent them back but never go a refund. So I explained to your salesman that it was all very well them being cheaper but if they did not work what's the point?
”
- Peter C
“
Customer service was excellent, I ordered 2 maintenance boxes for my epson 8550 printers at 1.30pm on Dec 23rd and they arrived by lunch time Dec 24th, the person I spoke to on the phone (Gavin if I remember correctly) was extremely pleasant and very helpful, will definitely use this company again 😀
”
- Donna T
“
Great website
Fast service
Ordee arrived promotly
The price is right
Highly recommend!
”
- Cecilia W
“
great service
”
- Paul H