Cartridge World have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Exactly what we wanted delivered quickly at right price
”
- Roger T
“
Great service, great price, rapid delivery.
”
- Stephen G
“
Great Price and fast delivery of new printer next day. Will use again
”
- Anonymous
“
Good product . Excellent delivery time.
”
- Karen R
“
Easy ordering, quick delivery (next day in fact). Not used the cartridges yet but they look fine.
”
- Anonymous
“
Excellent choice of cartridges (& a lot of other products). Next day delivery & fair prices. Will definitely use again.
”
- Richard L
“
Ordered a set of ink cartridges for my Brother MFC-J5730DW. While they arrived on time, only the Black ink cartridge works and is recognised by the Printer.
The Magenta ink cartridge was not recognised.
I did not open the Cyan or Yellow as they are the same sized cartridges.
On the website it stated these cartrdiges are compatible with my printer. they are not.
Refund please!
”
- M A
“
Having used CW for several years I have now stopped. The problem was the cartridges did not fit. They were handed ie the design of the real ones was slightly to one side - CW's were slightly to the other. Previously, years ago, they did not work at all so I sent them back but never go a refund. So I explained to your salesman that it was all very well them being cheaper but if they did not work what's the point?
”
- Peter C
“
Gentleman on the phone was very helpful with what I was confused about. Great service
”
- Anonymous
“
Great prices and excellent service.
”
- Mary A
“
Excellent and next day service, Just what a customer needs. Thanking you
”
- Ron H