Cartridge World have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Very reasonable price. Quick despatch. Fitted and worked ok.
”
- Charles H
“
Great quality and unparralled service and price.
Thank you.
Paul McEwen
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- Paul M
“
Prompt delivery. Easy ordering. Quality products at reasonable price
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- Mrs M T
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I was very happy with your quick delivery
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- Takuya O
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Good service and quick delivery.
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- Malcolm B
“
Excellent service as usual from Cartridge World. Quick response and they always up date you with progress of delivery and when you can expect your order. Goods always arrive in good condition as well.
I even got a complimentary pen with this order. Thank you very much.
”
- Alison K
“
Ordered a set of ink cartridges for my Brother MFC-J5730DW. While they arrived on time, only the Black ink cartridge works and is recognised by the Printer.
The Magenta ink cartridge was not recognised.
I did not open the Cyan or Yellow as they are the same sized cartridges.
On the website it stated these cartrdiges are compatible with my printer. they are not.
Refund please!
”
- M A
“
Having used CW for several years I have now stopped. The problem was the cartridges did not fit. They were handed ie the design of the real ones was slightly to one side - CW's were slightly to the other. Previously, years ago, they did not work at all so I sent them back but never go a refund. So I explained to your salesman that it was all very well them being cheaper but if they did not work what's the point?
”
- Peter C
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Excellent service.
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- D L
“
The staff at Cartridge World are very helpful and the service is excellent. The new printer cartridge was dispatched very quickly and received within a couple of days of ordering.
”
- Anonymous
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Excellent prompt service, I will use again
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- Melanie S
