Cartridge World have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Delivered within two days good price and fitted perfect.
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- Cook, J
“
Good price and quick delivery.Genuine HP XL cartridges at a good price.
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- Mark B
“
Easy to order from the website. Toner cartridge is twice the capacity of the Brother original at half the price, and came well boxed too. My first order so had a 10% first-order discount and a free pen. Unit was a direct drop in replacement and works well. Thanks very much from a happy customer. Delivery was a day later than indicated, but it seemed to get stuck at the regional depot, so that was a courier issue.
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- Dave J
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Quick delivery, beautifully boxed, worked brilliantly. Thank you.
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- Kenneth H
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Competitive prices, quick delivery and any problems (very rare) resolved immediately.
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- Adrian J
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Very fast delivery. Not used them yet so can't review quality.
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- Mr MR J
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I was not sent ink to replace or make up the volume and the refund provided was less than the value of the missing ink! Charlotte understood my grievance and the refund was increased slightly but seemed begrudging.
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- Richard S
“
Ordered a set of ink cartridges for my Brother MFC-J5730DW. While they arrived on time, only the Black ink cartridge works and is recognised by the Printer.
The Magenta ink cartridge was not recognised.
I did not open the Cyan or Yellow as they are the same sized cartridges.
On the website it stated these cartrdiges are compatible with my printer. they are not.
Refund please!
”
- M A
“
Having used CW for several years I have now stopped. The problem was the cartridges did not fit. They were handed ie the design of the real ones was slightly to one side - CW's were slightly to the other. Previously, years ago, they did not work at all so I sent them back but never go a refund. So I explained to your salesman that it was all very well them being cheaper but if they did not work what's the point?
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- Peter C
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The service is excellent and efficient. I was very satisfied.
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- John E
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I think I have used Cartridgeworld for 20 years! Superb service, rapid delivery and own brand ink refills for my Canon printer are indistinguishable from Canon branded goods and are far better value. In early days we were able to recycle the cartridges but sadly, this is no longer a facility. We often get a free pen with our delivery!
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- Jeremy W
“
prompt service, reasonable prices
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- John S
