Cartridge World have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Great price , fully compatible cartridges delivered very promptly.
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- Andrew C
“
Arrived on time at reasonable price
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- Gary M
“
Excellent service at a competitive price
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- Len S
“
An excellent service: from the order on the phone to the next day delivery.
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- Andrew G
“
Great service fast POST OFFICE delivery and much more reliable than other delivery services
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- Gail S
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Quick order and quick delivery. Thats what we would like to see from companies.
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- Clifford H
“
Ordered a set of ink cartridges for my Brother MFC-J5730DW. While they arrived on time, only the Black ink cartridge works and is recognised by the Printer.
The Magenta ink cartridge was not recognised.
I did not open the Cyan or Yellow as they are the same sized cartridges.
On the website it stated these cartrdiges are compatible with my printer. they are not.
Refund please!
”
- M A
“
Having used CW for several years I have now stopped. The problem was the cartridges did not fit. They were handed ie the design of the real ones was slightly to one side - CW's were slightly to the other. Previously, years ago, they did not work at all so I sent them back but never go a refund. So I explained to your salesman that it was all very well them being cheaper but if they did not work what's the point?
”
- Peter C
“
Good service but the amount of packaging for two small items was ridiculous
”
- Peter B
“
Good quality and prompt service.
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- Frank R
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An excellent service: from the order on the phone to the next day delivery.
”
- Andrew G
