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Cartridge World Reviews

4.7 Rating 1,712 Reviews
A-
Happiness Grade
Read Cartridge World Reviews
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Phone:

01423701704

Email:

customerservice@cartridgeworld.co.uk

Location:

Office 85, Knaresborough Technology Park,\nManse Lane,\nKnaresborough

Cartridge World have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

97.35%
Industry Average
“ This price for toner and a stack of paper was good, and it came in just a couple of days with standard shipping, which suited my needs just fine. ”
- Anonymous
“ I found the item I was looking for for a reasonable price, and it was delivered by the next day without any issues. ”
- Megan B
“ I found what I was looking for very easily & at a good price. I put my order in & it all went through smoothly. It arrived very swiftly so I'm very happy. Thank you. ”
- Sheila G
A

Delivery - Fast

92.26%
Industry Average
“ polite courtious prompt delivery as promised ”
- Michael D
“ Fast delivery which was appreciated so thank you and cartridges just the job! ”
- Jane L
“ Worked well in the printer which with some companys is not always the case. Quick delivery as well. ”
- Anonymous
F

Refunds - Difficult

33.33%
Industry Average
“ One item was missing from delivery. No communication about the missing item and no refund… ”
- Anonymous
“ I was not sent ink to replace or make up the volume and the refund provided was less than the value of the missing ink! Charlotte understood my grievance and the refund was increased slightly but seemed begrudging. ”
- Richard S
“ Ordered a set of ink cartridges for my Brother MFC-J5730DW. While they arrived on time, only the Black ink cartridge works and is recognised by the Printer. The Magenta ink cartridge was not recognised. I did not open the Cyan or Yellow as they are the same sized cartridges. On the website it stated these cartrdiges are compatible with my printer. they are not. Refund please! ”
- M A
97.63%
Industry Average
“ Very good inks and service ”
- Ann T
“ Ordered 10.30am one day; received 1.30pm next day. Excellent service!! ”
- Anonymous
“ Cartridge World provides an amazing top quality service, having used them. Their prices are as amazing as their customer service. I highly recommend this company for your printer requirements. Believe me, you won't regret it. ”
- Paul W