Cartridge World have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
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I have not needed to use the cartridges as yet but I have used this product several times in the past without experiencing any problems. The quality is excellent and the price is very competitive.
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- John T
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Delivered when promised at a competitve price which is important to me.
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- Hilary O
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Great service, good price and delivered at the speed of sound.
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- Lee E
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Great prices and fast delivery
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- Julia B
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Fast delivery, excellent service. All cartridges in good condition. Good packaging as well.
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- Anonymous
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Easy to order from a wide range of products. Good value. Well packed. Delivery on time.
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- David S
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I was not sent ink to replace or make up the volume and the refund provided was less than the value of the missing ink! Charlotte understood my grievance and the refund was increased slightly but seemed begrudging.
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- Richard S
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Ordered a set of ink cartridges for my Brother MFC-J5730DW. While they arrived on time, only the Black ink cartridge works and is recognised by the Printer.
The Magenta ink cartridge was not recognised.
I did not open the Cyan or Yellow as they are the same sized cartridges.
On the website it stated these cartrdiges are compatible with my printer. they are not.
Refund please!
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- M A
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Having used CW for several years I have now stopped. The problem was the cartridges did not fit. They were handed ie the design of the real ones was slightly to one side - CW's were slightly to the other. Previously, years ago, they did not work at all so I sent them back but never go a refund. So I explained to your salesman that it was all very well them being cheaper but if they did not work what's the point?
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- Peter C
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Fast delivery, excellent service. All cartridges in good condition. Good packaging as well.
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- Anonymous
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Does what it says on the tin. First class, prompt service. Reliable.
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- Bill C
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My printer was leaking black ink and I identified that a replacement part was needed. I ordered this from Cartridge World and paid for next day delivery. The part I ordered was delivered by Royal Mail the next day. The authentic part was just what I needed and put the printer back to normal. Very pleased with the service from Cartridge World.
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- Anonymous
