Cartridge World Reviews

Name: Cartridge World
Address: Office 85, Knaresborough Technology Park, Manse Lane, Knaresborough, North Yorkshire
Rating: 4.68

4.7 Rating 1,142 Reviews

93 %

of reviewers recommend Cartridge World

4.7

Based on 1,142 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01423701704

Email:

customerservice@cartridgeworld.co.uk

Location:

Office 85, Knaresborough Technology Park,
Manse Lane,
Knaresborough
North Yorkshire
HG5 8LF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleasant staff, easy to deal with, will provide help when needed, quick delivery of requirements. Always leave them in a happy state.”

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Posted 11 hours ago

“Great website Fast service Ordee arrived promotly The price is right Highly recommend!”

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Posted 1 day ago

“The Cartridge World website is easy to navigate. Products are in stock and shipped quickly. What's not to like!”

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Posted 1 day ago

“Correct item received rapidly at a good price.”

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Posted 2 days ago

“great service”

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Posted 3 days ago

“They always say that the way a company deals with problems is the way to assess the company service and you have achieved top marks from me. Excellent support to address faulty cartridge and supply replacement.”

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Posted 4 days ago

“Excellent service, item delivered in 2 days so I could finish my work on time. Many thanks.”

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Posted 4 days ago

“Very helpful and very reliable”

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Posted 1 week ago

“Excellent service. Our local branch closed, which was sad as they were always so helpful and friendly. Because of this, Cartridge World was the first place I looked online for replacement toner. The site was easy to navigate, the prices reasonable, and the delivery very fast. They even included a bar of chocolate in the package - which was a nice, heart-warming surprise. I recommend them, 100%.”

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Posted 1 week ago

“Great service, package arrived really quickly, and incredible value for money. Recommended.”

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Posted 1 week ago

“Straightforward access; very genial customer service ( by Gavin - hurrah for the telephone option ) and prompt delivery. What more could one want? AP”

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Posted 1 week ago

“Excellent response time and delivery.”

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Posted 1 week ago

“Excellent service with very prompt delivery and great value. Will be using regularly for my cartridges 👍😊 thank you”

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Posted 1 week ago

“Very quick and efficient service and fair prices for non-brand laser toner. Would have been 5 stars if box had included basic instructions as I don't need to replace my cartridges very often so I end up having to dig out my printer manual to check the procedure.”

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Posted 1 week ago

Hi K, Thank you for your feedback. We’re glad you found the service quick and the prices fair. I will ask the warehouse to check stock as installation instructions should have been in the boxes. If you ever need a hand with anything, just let us know. Kind regards, Charlotte

Posted 1 week ago

“First class service underpinned by efficient response to resolve / remedy Minor issues encountered. Subsequent deliveries Received as arranged.”

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Posted 1 week ago

Hi David, Thank you for your excellent feedback. We’re glad the service met your expectations and that deliveries arrived as arranged. If there’s anything else we can assist with, please let us know. Kind regards, Team Cartridge World

Posted 1 week ago

“Very good service”

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Posted 1 week ago

Hi Lesley, Thank you for your kind feedback. We’re glad you enjoyed the service. If there’s ever anything else you need, please don’t hesitate to reach out. Kind regards, Joanne

Posted 1 week ago

“My recent order took far too long to be fulfilled, shipped and delivered. I operate a "just in time" ordering preference and due to length of time before my order was received I had to purchase my replacemnt ink locally! As the price diferential was marginal your on line service may no longer be my preferred purchase provider. Other on line providers offer monetary compensation for late arrival of goods. Perhaps this is something you need to consider in oreder to retain your customers. Very disappointed in the recent service!”

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Posted 1 week ago

Hi Penny, Thanks for your feedback, and I’m sorry for the delay of your recent order. I completely understand how inconvenient this is, especially when you rely on just-in-time ordering. As your order was shipped from England to Northern Ireland, deliveries can unfortunately take longer due to the additional customs and courier checks. While we dispatch orders promptly, these processes can extend delivery times once the parcel leaves us and these delays are beyond our control. Your point about compensation for delays is noted, you selected the free shipping option at checkout but if you had paid extra for a delivery service we would have refunded that as a gesture of goodwill. I’m sorry this experience didn’t meet expectations, but thank you for taking the time to let us know. Kind regards Charlotte

Posted 1 week ago

“Very happy with the prompt delivery”

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Posted 1 week ago

Hi Lynn, Thank you for your feedback. We’re glad you were happy with the prompt delivery. If there’s anything else we can help with, please let us know. Kind regards, Charlotte

Posted 1 week ago

“excellent service”

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Posted 1 week ago

Hi Samuel, Thank you for your kind words. We’re delighted you had an excellent experience. If there’s anything else we can assist with, please let us know. Kind regards, Charlotte

Posted 1 week ago

“Wonderful service cannot be faulted”

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Posted 2 weeks ago

Hi there, Thank you for your kind words. We’re glad you had wonderful service and that everything met your expectations. If you need anything else, we’re here to help. Kind regards, Gavin

Posted 1 week ago

Cartridge World is rated 4.7 based on 1,142 reviews