Citizen Watch UK Reviews

Name: Citizen Watch UK
Address: Citizen House, 7 Ashville Way, Berkshire, Wokingham
Rating: 4.78

4.8 Rating 1,565 Reviews

95 %

of reviewers recommend Citizen Watch UK

About Citizen Watch UK:

Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.

Citizen takes a forward-thinking, socially responsible and inclusive world view: creating quality timepieces at superior value for all citizens of the world to enjoy every minute of their time. And our deep-rooted respect for self-development guides our corporate philosophy: Better Starts Now. Whether it’s creating a better product, a better customer experience, a better planet, Citizen embraces opportunity and growth.

Visit Website

Phone:

0118 989 0333

Email:

support@citizenwatch.co.uk

Location:

Citizen House,
7 Ashville Way,
Berkshire
Wokingham
RG41 2PL

Citizen Watch UK 5 star review on 18th January 2026

320

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love the look of this watch, all apps are very good and easy to use. All in all a lovely watch.”

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Posted 2 years ago

“The watch arrived quickly, well packaged and was pretty much what I expected.”

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Posted 2 years ago

“I have a few citizen watches and my eco model is my favourite Service was good and bought in a deal so makes it more worth while.”

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Posted 2 years ago

“Beautiful watch.”

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Posted 2 years ago

“Very good quality watch”

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Posted 2 years ago

“Pleased with the watch and like the shape with dark green coloured face. Strap is comfortable although it is slightly bulky with the clasp. Keeps good time, as do all the Eco watches. Overall, a smart watch.”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“Item was well packaged and dispatched promptly. Very happy with the watch which was exactly as described.”

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Posted 2 years ago

“Very pleased excellent watch”

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Posted 2 years ago

“Excellent watch, very pleased with it. My second Eco Drive,says it all.”

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Posted 2 years ago

“I love this watch for many reasons but mostly being a petite lady it's very difficult to get that fashionable chunky look and this watch does the job very nicely as well as being well made, love love love it !!!”

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Posted 2 years ago

“Not disappointed with anything. Ordered online from CWUK which was easy and straightforward, arrived quickly (ahead of time quoted!) lovely Watch and keeps perfect time. Very pleased with purchase and it looks good too.”

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Posted 2 years ago

“Really nice classy watch , it's my 2nd citizen watch with eco drive”

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Posted 2 years ago

“Very quick timing from ordering to receipt of my new watch”

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Posted 2 years ago

“Excellent service for an excellent product.”

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Posted 2 years ago

“I had a few questions before buying such an expensive watch and Citizen were very helpful in answering all of them. I’m a Citizen fan anyway but based on customer service alone I’d recommend them.”

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Posted 2 years ago

“I am happy with the purchase. Now I have two Citizen watches -- one for normal wear and one for special occasions.”

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Posted 2 years ago

“Everything perfect, communication of all steps of the process, and shot delivery time. Fully recommended.”

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Posted 2 years ago

“I still haven't completely got to grips with it after 6 weeks of use but it seems to do everything I want it to do and possibly more ..... Great purchase 👍”

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Posted 2 years ago

“Excellent watch. Very easy to use features and easy to operate. Would definitely recommend The strap is a bit large. Need to take off a link to fit. Very happy with the purchase.”

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Posted 2 years ago

Thank you for your 5-star rating, Prabir! I'm so glad that you are happy with your purchase. I'm sorry to hear that the strap is a bit large for your wrist. If you would like to email our Customer Support Team at support@citizensupport.co.uk, we would be happy to arrange a return and organise a bracelet alternation free of charge. Thanks again for your review!

Posted 2 years ago

Citizen Watch UK is rated 4.8 based on 1,565 reviews