Citizen Watch UK Reviews

Name: Citizen Watch UK
Address: Citizen House, 7 Ashville Way, Berkshire, Wokingham
Rating: 4.78

4.8 Rating 1,125 Reviews

95 %

of reviewers recommend Citizen Watch UK

About Citizen Watch UK:

Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.

Citizen takes a forward-thinking, socially responsible and inclusive world view: creating quality timepieces at superior value for all citizens of the world to enjoy every minute of their time. And our deep-rooted respect for self-development guides our corporate philosophy: Better Starts Now. Whether it’s creating a better product, a better customer experience, a better planet, Citizen embraces opportunity and growth.

Visit Website

Phone:

0118 989 0333

Email:

support@citizenwatch.co.uk

Location:

Citizen House,
7 Ashville Way,
Berkshire
Wokingham
RG41 2PL

Citizen Watch UK 5 star review on 9th May 2025

197

Anonymous

Anonymous // 01/01/2019

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English

“I have just purchased my third Citizen watch and found them all to be extremely accurate and reliable to the last second. Purchasing was hassle free, just choose your model and Citizen will do the rest.”

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Posted 3 days ago

“We purchased this for our son’s 18th birthday. Really lovely watch. Look very smart and stylish and our son is extremely happy.”

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Posted 1 week ago

“What is there to say? I got my first Citizen (eco-drive) 16 years ago, never had it serviced or battery changed and it's still going strong. I've bought a couple since, one for my son, the other as a 'special edition ' still in its box I'd seen this Promaster a while ago at its full price and "ummed" and "ahhed" about buying it, bookmarking the link for later, so when I saw it at almost half price on the Citizen website I didn't hesitate. Great looking, eco-drive, love the white face on black...what ISN'T there to like? Knowing Citizen's quality, I don't doubt this watch will last and be enjoyed for quite a long time to come. I would not hesitate to recommend Citizen watches.”

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Posted 2 weeks ago

“Made a purchase recently and it was seamless, with fast delivery of the items - no complaints at all!”

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Posted 3 weeks ago

“Best watch I've owned to date, Can't fault the service.”

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Posted 3 weeks ago

“Ordered this beautiful watch for my wife for her 70th birthday and she absolutely loves it. So very elegant and so very practical you can’t ask for more from a stylish watch.”

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Posted 3 weeks ago

“Brought this watch for my husband and he loves it. Great service and quick delivery”

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Posted 3 weeks ago

“The website works flawlessly and the checkout is quick. Delivery is fast. The watch itself features superb colors and hits beyond its price. If you want to get Red Arrows limited edition, this is the place to go!”

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Posted 3 weeks ago

“Beautiful Eco-Drive watch with green dial; bought on the recommendation of a jeweller; difficult to choose between this and the Automatic but the reduced servicing and more accurate timekeeping tipped the balance; the watch seems to be good value and delivery was swift.”

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Posted 4 weeks ago

“Excellent product. Very convenient battery charging. Reasonable value and good delivery service. Perfect fit”

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Posted 4 weeks ago

“Fast delivery”

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Posted 4 weeks ago

“Have received a Citizen Eco-Drive Promaster Divers watch as a birthday present. Its solidly built, easy to use and looks good on my wrist.”

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Posted 4 weeks ago

“Buying the watch was easy enough with quick response and delivery; 3 easy payments through KLARNA, a no brainer. The watch however was faulty and although under warranty I still have to pay to send it back to be fixed, Citizen have neither acknowledged receipt of the watch nor given an estimate as to time of repair. Overall I'm disappointed.”

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Posted 4 weeks ago

Hi Simon, Thank you for your review. We’re glad to hear that you found the purchasing process easy and efficient. However, we're truly sorry to learn about the issue with your watch and the lack of communication regarding its repair. We understand how frustrating this must be, and we appreciate your patience during this time. Please rest assured that our Customer Support Team is here to assist you with any concerns you may have moving forward. If you need further assistance, feel free to reach out to us at support@citizenwatch.co.uk.

Posted 3 weeks ago

“I have a number of citzen watches all of which are of excellent build quality and can be worn on any occasion. Citzen watch company has always been exceptional in its customer service and a pleasure to do business with. They make you feel like your a part of a family.”

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Posted 1 month ago

“Beautiful watch with stunning yellow dial, very comfortable to wear and does not move around my wrist stays exactly in the right place. Looks much more expensive than what it cost and I am really pleased with it”

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Posted 1 month ago

“Perfect fit and really good watch. Clear face and good size on my wrist”

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Posted 1 month ago

“Excellent product, great quality. Bought for my partners birthday and he aboustley loved it.”

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Posted 1 month ago

“Amazing Product which arrived within days and had an excellent box . I bought this for my sons birthday and he is amazed at the quality of the watch .”

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Posted 1 month ago

“Fast service. Well communicated. The watch is lovely, high quality. Simple instructions. Definitely will be buying again”

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Posted 1 month ago

“I was searching for a new watch that would be eye catching and distinctive. My Citizen watch is both.”

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Posted 1 month ago

Citizen Watch UK is rated 4.8 based on 1,125 reviews