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Citizen Watch UK Reviews

4.8 Rating 1,125 Reviews
95 %
of reviewers recommend Citizen Watch UK
Read Citizen Watch UK Reviews

About Citizen Watch UK:

Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.

Citizen takes a forward-thinking, socially responsible and inclusive world view: creating quality timepieces at superior value for all citizens of the world to enjoy every minute of their time. And our deep-rooted respect for self-development guides our corporate philosophy: Better Starts Now. Whether it’s creating a better product, a better customer experience, a better planet, Citizen embraces opportunity and growth.

Visit Website

Phone:

0118 989 0333

Email:

support@citizenwatch.co.uk

Location:

Citizen House,
7 Ashville Way,
Berkshire
Wokingham
RG41 2PL

Anonymous
Anonymous  // 01/01/2019
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Great product my wife love it fast delivery
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Posted 1 month ago
Very quick delivery, and well packaged. The presentation box is high quality, even before I opened it, stunning series 8 watch, fits perfectly and looks premium . Loved it so much I bought another Citizen satellite black , both are my favourites. Such beauty highly recommended
Citizen Watch UK 5 star review on 17th March 2025 Citizen Watch UK 5 star review on 17th March 2025
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Posted 1 month ago
Just received my watch really pleased with it as it looks better than the pictures of it I definitely made the right choice
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Posted 2 months ago
A truly elegant manly watch
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Posted 2 months ago
Great watch, looks even better than the pictures and at a heavily discounted price. Excellent service from Citizen too!
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Posted 2 months ago
Great watch, very accurate and comfortable. The titanium bracelet is easy to remove with the correct tool, if you feel the need to try a NATO or Zulu strap. The correct tool is inexpensive and available from sellers of NATO and Zulu straps. The luminous markings remain readable for at least six hours.
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Posted 3 months ago
I don't usually write reviews but I just had to get this out. Over the past 25 years I've owned a Citizen ecodrive diver 300 and it's rarely been removed from my wrist. It looks like it's been through the wars with scratches, scuffs and all sorts of matter worn into it during its life. It's still going strong, however I felt it appropriate to change it for something less weathered that can be worn at work (client mneetings) as well as, well, for the rest of my life. I was set on a field watch; simple, legible, accurate, tough, low/zero maintenance. I spent the last eight months concidering numerous watch brands. Premium Rolex, Tudor, IWC in excess of £7,000. Mid range Hamilton's and Marathon's and even lower-end Seiko's and Casio's. All were given considerable thought and many have been close to completing in many shopping baskets. No other watch spec came close to the Promaster Tough! As soon as it arrived a month ago, I set it to the exact second of the GMT clock. At the time of writing this review it is +/- 0 seconds which is astounding! Well done Citizen. The way it sits on my average 7" wrist is even more perfect than my beloved Citizen Diver BN0000-04H. it's understated and elegant whilst looking like it can be thrown out of a helicopter into jungle warfare. I'm 40yo now and give n the longevity and service my previous Citizen gave/is still giving me, it's safe to say this will be on my wrist for the next 25+ years and with a saphire crystal and non-scratch titanium case I would guess even longer than that! Thank you Citizen for making the perfect field watch for me.
Citizen Watch UK 5 star review on 24th January 2025
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Posted 3 months ago
Very nice time piece, and the right price for every day use excellent.
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Posted 3 months ago
great looking and praactical watch
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Posted 4 months ago
Absolutely Brilliant, amazing watch and amazing service, Thankyou Citizen UK
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Posted 4 months ago
My husband loved his watch ithe face colour stands out and th3 size of the face is good which he loves very impressed
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Posted 4 months ago
Great stuff. Happy Christmas!
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Posted 4 months ago
Really good watch. Very light. Easy to read the face. Would highly recommend.
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Posted 5 months ago
Very pleased with my recent acquisition of a black stainless steel Citizen EcoDrive Chronograph. It looks good on the wrist and has a nice weight. I was so pleased by my purchase that I decided to buy the ladies Azarro in gold for my wife whilst the sales offer was still on. It looks even better in real life than in photographs. Prompt despatch of both items by Citizen Watch UK and careful delivery by chosen courier company. Thank you.
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Posted 5 months ago
very good service and customer care
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Posted 5 months ago
Excellent service received from Citizen !! Watch was sent promptly,care & attention was given to the packaging.On receipt of the watch the bracelet adjustment wasn't quite right so took it to a Citizen authorised jeweller for alteration.The cost was £20 which Citizen agreed to refund & this gesture I very much appreciated,the kind of service which is sadly lacking these days from other companies !!
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Posted 5 months ago
Nice looking watch for the Marvel collection
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Posted 5 months ago
Bought my Citizen Eco-drive blach dial watch on line directly from Citizen UK. The delivery was fast and came in a very secure package. The appearance is a beautiful classic desgn which displays time, day, and date clearly and precisely without superfluous ornamental distractions. The seconds hand moves in one second steps. After fully changing the watch's six month power reserve I was amazed to find that the time keeping was approximately ONE SECOND gain in 168 hours (seven days) = less than one minute a year! It will be interesting to see whether wearing the watch will affect the time keeping. To me, this watch has the appearance, feel and time keeping excellence of a top quality watch which far exceeds t's cost.
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Posted 6 months ago
All the we'll the sun shines and there is light around the watch will tell the time👁️‍🗨️
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Posted 6 months ago
Textured face looks great and fits all wrist sizes.
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Posted 6 months ago
Citizen Watch UK is rated 4.8 based on 1,125 reviews