Citizen Watch UK Reviews

Name: Citizen Watch UK
Address: Citizen House, 7 Ashville Way, Berkshire, Wokingham
Rating: 4.78

4.8 Rating 1,556 Reviews

95 %

of reviewers recommend Citizen Watch UK

About Citizen Watch UK:

Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.

Citizen takes a forward-thinking, socially responsible and inclusive world view: creating quality timepieces at superior value for all citizens of the world to enjoy every minute of their time. And our deep-rooted respect for self-development guides our corporate philosophy: Better Starts Now. Whether it’s creating a better product, a better customer experience, a better planet, Citizen embraces opportunity and growth.

Visit Website

Phone:

0118 989 0333

Email:

support@citizenwatch.co.uk

Location:

Citizen House,
7 Ashville Way,
Berkshire
Wokingham
RG41 2PL

Citizen Watch UK 5 star review on 14th January 2026

317

Anonymous

Anonymous // 01/01/2019

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English

“My wife is over the moon with her tank style watch. Especially since she doesn’t have to buy batteries any more. It’s stylish and beautifully made. Congratulations!”

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Posted 2 weeks ago

“Wow! Lovely stylish watch, nice size face lovely colour, love the no battery ever, the strap feels very secure and comfortable.”

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Posted 2 weeks ago

“I didnt know that citizen made such nice time pieces. Beautiful watch so much so im looking to buy another one in the near future.”

Citizen Watch UK 5 star review on 26th December 2025

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Posted 2 weeks ago

“Pro master tough , good watch , slightly disappointed in the Lume of it , lights up a treat when I walk into the house but can't make head nor tail of it in the middle of the night , also the the calendar window , can't see that either , must be my ageing eyes , apart from that a good solid watch”

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Posted 2 weeks ago

“Excellent service, beautiful watch and a very happy wife 🤟”

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Posted 3 weeks ago

“The watch is beautiful. It looks amazing! The ordering and delivery process was quick and smooth. Thank you.”

Citizen Watch UK 5 star review on 25th December 2025

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Posted 3 weeks ago

“I have given 5* as I was directed straight to return the watch i bought and I was not happy with and to order a new one that I liked more,sometimes what you see on the pictures doesn’t have to much to do with reality even the colour looks different in reality but anyway now I have ordered a new one and hopefully the refund process will be stress free.”

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Posted 3 weeks ago

“Fantastic price and service for 2 watches I bought in the sale. They both look great and have taken centre piece in my watch collection”

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Posted 3 weeks ago

“Citizens Watch UK is the best wrist watch in terms of my experience.”

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Posted 3 weeks ago

“Day section is embedded deep in the bezel, cannot really see the numbers.”

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Posted 3 weeks ago

Dear Cihan, Thank you for sharing your feedback. I’m sorry to hear that the day indicator is difficult to read due to its position in the bezel. This isn’t the experience we aim for. We’d like to help. Please contact our Customer Support team at support@citizenwatch.co.uk with your order number and a brief description, and we can arrange a review or possible replacement if needed. Kind regards, Team Citizen Watch UK

Posted 2 weeks ago

“Love the choice & style of watches on offer have worn Citizen for years so reliable, accurate & smart”

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Posted 3 weeks ago

“I always find Citizen watches to be high quality with great service and delivery. I have never had an issue with the service I have received.”

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Posted 3 weeks ago

“My husband has been eyeing this watch for sometime. I found it on their website at such a good price. shipping was quick and I know christmas morning he will be one happy bunny!”

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Posted 3 weeks ago

“Great watch very similar to one bought 30 years ago which has worked well all that time but looks tired New one very smart with blue face Ordered on day in the morning came lunchtime next very impressed excellent service”

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Posted 3 weeks ago

“Have just bought my 4th Citizen watch, a Weekender, excellent product and service.”

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Posted 3 weeks ago

“Excellent brilliant 👏”

Citizen Watch UK 5 star review on 22nd December 2025

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Posted 3 weeks ago

“Despite the Christmas rush when order processing and delivery dispatch times become uncertain, Citizen Watch UK were superb! Fast order confirmation, super fast dispatch notification and next day delivery via DPD (the best courier service in my opinion) all added to a flawless customer experience Well done - I'll be back!”

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Posted 3 weeks ago

“Watch looks as expected but considering the price , I would expect an intact box, mine was ripped off at the corner. A bit disappointed as seemed disrespect for customers 😕”

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Posted 3 weeks ago

Dear Customer, Thank you for your feedback, and I’m sorry to hear the box arrived damaged. We understand how important presentation is, especially at this price point. We take packaging quality seriously and will investigate with our warehouse to prevent this in future. If you’d like, we can arrange sending a replacement box or discuss options to make things right. Please contact our Customer Support team so we can assist promptly on support@citizenwatch.co.uk Kind regards, Team Citizen Watch UK

Posted 3 weeks ago

“Stunning watch that was extremely good value considering the offer price. Well packaged and quickly delivered. It is a gift for my son and so we haven't delved into the features yet until Xmas, but so far it looks and feels amazing at this price point.”

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Posted 3 weeks ago

“Quick & prompt service.”

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Posted 3 weeks ago

Citizen Watch UK is rated 4.8 based on 1,556 reviews