Citizen Watch UK Reviews

Name: Citizen Watch UK
Address: Citizen House, 7 Ashville Way, Berkshire, Wokingham
Rating: 4.78

4.8 Rating 1,125 Reviews

95 %

of reviewers recommend Citizen Watch UK

About Citizen Watch UK:

Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.

Citizen takes a forward-thinking, socially responsible and inclusive world view: creating quality timepieces at superior value for all citizens of the world to enjoy every minute of their time. And our deep-rooted respect for self-development guides our corporate philosophy: Better Starts Now. Whether it’s creating a better product, a better customer experience, a better planet, Citizen embraces opportunity and growth.

Visit Website

Phone:

0118 989 0333

Email:

support@citizenwatch.co.uk

Location:

Citizen House,
7 Ashville Way,
Berkshire
Wokingham
RG41 2PL

Citizen Watch UK 5 star review on 9th May 2025

197

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service. There was a blemish on the crystal on a watch, a sale replacement was held for me. 4 stars as communications are through email and take a day about to have a conversation which would take 10 mins on the phone.”

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Posted 1 year ago

“The packaging was really very good. I like the watch too.”

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Posted 1 year ago

“Very classy piece, fantastic value for money.”

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Posted 1 year ago

“I,m impressed and pleased with the watch although not the strap which I,ve changed for a more comfortable Black Military strap which looks better on the Watch..see photo..”

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Posted 1 year ago

“Outstanding selection of watches especially their eco-drive range ( I have 5 of them )”

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Posted 1 year ago

“Fast delivery, but finding it difficult to register for extra years guarantee. None of the model or case numbers are recognised.”

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Posted 1 year ago

“Overall I love the watch, my only disappointment is the length of the strap. I don’t have large wrists but can only use the second hole.”

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Posted 1 year ago

“Great service and quick delivery.”

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Posted 1 year ago

“Pleased with my new watch that replaces my old Citizen. This one has a slightly bigger face but the winding button is much more protrusion which, so far is my only complaint.”

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Posted 1 year ago

“Stylish watch face with leather strap. Look good on the wrist and a great price for a good watch brand”

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Posted 1 year ago

“Happy with the watch and the service from CWUK.”

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Posted 1 year ago

“Does what is says on the tin. You should have Tod me, though, that the weekday indicator as English and French and difficult to set correctly.”

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Posted 1 year ago

“I often buy Citizen watches and have had no problems with online purchases”

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Posted 1 year ago

“Very nice looking watch with a Pepsi bezel and date window”

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Posted 1 year ago

“Easy to use site. Produce great watches.”

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Posted 1 year ago

“Lovely watch, great quality at a fantastic price. Nice for everyday. Only criticism is the size of the strap. Despite being a ‘man’s strap’ it only just fits on the biggest hole and I certainly don’t have big wrists, average at most. Can’t see it fitting bigger guys.”

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Posted 1 year ago

“Outstanding in every way other than you can hardly see where the hands are in the dark.”

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Posted 1 year ago

“Citizen watches are great. But the one that I bought was too small for my wife's wrist. There was nothing wrong with the watch, it looked good”

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Posted 1 year ago

“Has a question before purchasing and they responded quickly. Unfortunately the watch is not good, see review!”

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Posted 1 year ago

“This is my second Citizen Watch. The watch is lovely but the pink leather strap is very disappointing. It allows the watch to slip sideways on my wrist and I cannot adjust things to make it stay put. The watch face seems slightly too heavy for the strap to support. Is there a metal strap option available for this watch?”

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Posted 1 year ago

Citizen Watch UK is rated 4.8 based on 1,125 reviews