Citizen Watch UK Reviews

Name: Citizen Watch UK
Address: Citizen House, 7 Ashville Way, Berkshire, Wokingham
Rating: 4.78

4.8 Rating 1,564 Reviews

95 %

of reviewers recommend Citizen Watch UK

About Citizen Watch UK:

Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.

Citizen takes a forward-thinking, socially responsible and inclusive world view: creating quality timepieces at superior value for all citizens of the world to enjoy every minute of their time. And our deep-rooted respect for self-development guides our corporate philosophy: Better Starts Now. Whether it’s creating a better product, a better customer experience, a better planet, Citizen embraces opportunity and growth.

Visit Website

Phone:

0118 989 0333

Email:

support@citizenwatch.co.uk

Location:

Citizen House,
7 Ashville Way,
Berkshire
Wokingham
RG41 2PL

Citizen Watch UK 5 star review on 18th January 2026

319

Anonymous

Anonymous // 01/01/2019

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English

“First ever watch purchase and couldn’t be happier, firstly delivery was super quick arrived the next day. The watch itself looks amazing in every light and just looks classy, only part I’m not happy with is the date magnifier as it only works from certain angle, but still it’s very much worth the price and highly recommended it.”

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Posted 1 year ago

“Excellent watch which is both stylish and elegant and different to any other watches I looked at.”

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Posted 1 year ago

“Great watch, the looks, the lively band and of course the eco battery at a great price.”

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Posted 1 year ago

“Fantastic watch & very accurate, will also trust the good name Citizen.”

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Posted 1 year ago

“Superb watch delivered next day.”

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Posted 1 year ago

“Love the style amazing watch all round love the Star Wars theme well impressed.highly recommend if a Star Wars fan .”

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Posted 1 year ago

“A smooth delivery and lovely presentation of what is a fabulous watch at this price. See my review of the actual watch - Promaster Diver Automatic”

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Posted 1 year ago

“Never had thought about going directly to manufacturers to buy a watch but fully convinced that this is the way to go for me. I knew what I wanted and there it was at fantastic price and very quickly delivered well packaged and safe in the knowledge that I have a genuine product will be back.”

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Posted 1 year ago

“Not great quality, had a few citizen watches, this is by far the worst.”

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Posted 1 year ago

Hi Gareth, Thank you for taking the time to leave feedback on our page. We deeply apologise that you are not satisfied with your watch. If you ever need any assistance or have any questions, please do not hesitate to reach out to our Support team: support@citizenwatch.co.uk Our dedicated customer support team is always here to help and provide you with the best possible solution.

Posted 1 year ago

“I have always used Citizen matches, the quality is always maintained. This watch is for my son”

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Posted 1 year ago

“The order process online was very smooth and glad to see that a proper devilery company is used ( in this instance - dpd ), which was good, as my package was left at a secure pickup location and not just thrown over the gate, as some do.”

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Posted 1 year ago

“Maybe it's me but I cannot get more than 2 days out of battery often less causing watch to go into time only. Not very happy with display on wellbeing or updating data”

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Posted 1 year ago

Dear Brian, Thank you for taking the time to share your feedback about your experience with Citizen Watch UK. We sincerely apologize for the inconvenience you've encountered with the battery life of your watch. We also regret to hear that you are not entirely satisfied with the display regarding wellbeing or updating data. As stated by our Support Team, we are happy to asess the model further and issue a full credit. Thank you again for your understanding.

Posted 1 year ago

“Customer service was excellent, replied immediately, just waiting on my refund.”

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Posted 1 year ago

“Quality at an affordable price for those who appreciate elegant design and function.”

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Posted 1 year ago

“Citizen watches are extremely great watches at amazing prices and Citizen Watch UK is a 5* outlet to deal with with great deals and exceptional service.”

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Posted 1 year ago

“Happy with the watch and the service from CWUK.”

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Posted 1 year ago

“Stylish, robust and beautifully made - all for a fraction of the cost of an Omega or a Rolex. I am very happy!”

Citizen Watch UK 5 star review on 22nd January 2024

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Posted 1 year ago

“Love my watch, complements rest of my jewellery. And beautiful to wear”

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Posted 1 year ago

“Easy to navigate website and watch arrived very quick!”

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Posted 1 year ago

“The eco drive watch has to be the best watch on the market, I love this product the design is outstanding and there fantastic value for money and you never have to charge the watch its absolutely amazing. I thoroughly recommend citizen watches.”

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Posted 1 year ago

Citizen Watch UK is rated 4.8 based on 1,564 reviews