Citizen Watch UK Reviews

Name: Citizen Watch UK
Address: Citizen House, 7 Ashville Way, Berkshire, Wokingham
Rating: 4.78

4.8 Rating 1,561 Reviews

95 %

of reviewers recommend Citizen Watch UK

About Citizen Watch UK:

Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.

Citizen takes a forward-thinking, socially responsible and inclusive world view: creating quality timepieces at superior value for all citizens of the world to enjoy every minute of their time. And our deep-rooted respect for self-development guides our corporate philosophy: Better Starts Now. Whether it’s creating a better product, a better customer experience, a better planet, Citizen embraces opportunity and growth.

Visit Website

Phone:

0118 989 0333

Email:

support@citizenwatch.co.uk

Location:

Citizen House,
7 Ashville Way,
Berkshire
Wokingham
RG41 2PL

Citizen Watch UK 5 star review on 18th January 2026

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy purchase, prompt and professional service”

Helpful Report

Posted 1 year ago

“Ordering my watch was easy and delivery prompt and secure. However, the watch selection is relatively limited.”

Helpful Report

Posted 1 year ago

“This watch is a great and looks at home with the other Marvel collection”

Helpful Report

Posted 1 year ago

“Service was good”

Helpful Report

Posted 1 year ago

“The watch look nice but unfortunately the bracelet feels VERY VERY cheap like it was make of a TIN CAN not solid at all. Sorry I had to return. Would have love to keep it if it was make with a SOLID and decent bracelet.”

Helpful Report

Posted 1 year ago

Dear Andre, Thank you for taking the time to leave a review on the Men's Chronograph Watch. We deeply apologise that you were not satisfied with your order. As the model is completed with a stainless steel bracelet, the watch was designed to feel light on the wrist however still remains a durable material. If you need any further assistance, please do not hesitate to contact our Support Team on: support@citizenwatch.co.uk

Posted 1 year ago

“Excellent watch , received as a gift for my birthday”

Helpful Report

Posted 1 year ago

“Love the eco-zilla, been wanting one for a while now, and eventually took the plunge. The watch is huge, massive presence on the wrist! Only downside is the strap seems to get dirty/discoloured quickly, not ideal when it's bright yellow! Need instructions how to clean it. Overall, love it and very happy!”

Citizen Watch UK 5 star review on 9th April 2024

Helpful Report

Posted 1 year ago

“Great service with fast free delivery”

Helpful Report

Posted 1 year ago

“The Tsuyosa is an exceptional timepiece that seamlessly blends style and functionality. Its sleek design crafted with highquality materials, exudes elegance and sophistication. The precision quartz movement ensures accurate timekeeping, while the scratch-resistant sapphire crystal provides durability. Whether you're dressing up for a formal occasion or keeping it casual, this watch is versatile enough to complement any outfit. With its reliable performance and timeless appeal, the watch is a worthwhile investment for watch enthusiasts seeking both aesthetics and performance.”

Helpful Report

Posted 1 year ago

“Got watch with a discount because Citizen were unable to fix my Citizen watch so unhappy with inability to fix watch”

Helpful Report

Posted 1 year ago

Dear David, Thank you for taking the time to leave a review. I deeply apologise that our Repairs Team were unable to fix your watch. I hope you enjoy your new Red Arrows Chronograph model, recently purchased using your discount code. If you ever need any further assistance, please do not hesitate to contact our Support Team: support@citizenwatch.co.uk

Posted 1 year ago

“Very quick delivery and perfect watch.”

Helpful Report

Posted 1 year ago

“Very capable online store that was easy to use and delivered my chosen watch very quickly. Many thanks!”

Helpful Report

Posted 1 year ago

“Excellent watch for the price. Strong PVD coating and that famous Citizen lume that can brighten up a room. Very cool piece!”

Helpful Report

Posted 1 year ago

“Citizen eco drive watches are an absolute marvel only requiring light, including indoor light, and maintain a six month power reserve and are maintenance free.”

Helpful Report

Posted 1 year ago

“Really nice designs, excellent quality craftsmanship, and efficient delivery service. The length of warranty provided is an added reassurance of product quality too.”

Helpful Report

Posted 1 year ago

“Citizen have been wonderful - I bought my husband a watch years ago that still is in perfect working order and looks as great as the day we bought it. My husband gifted me a citizen watch recently and I absolutely love it - it’s even better that it comes with warranty!!”

Helpful Report

Posted 1 year ago

“I very much like my new watch. Its light and comfortable to wear. Can see the face and hands and date well. It does not swivell round my wrist.”

Helpful Report

Posted 1 year ago

“I recently purchased the Promaster Diver Automatic in stainless steel black ionised, its a great looking watch which I'll use for everyday use. The watch feels just nice and weighty on the wrist with a secure locking mechanism. It was purchased as a birthday present from my son, even better value as it was in the sale. There is also a wind up mechanism which if you don't use the watch for any period of time will still work with a battery reserve of 42 hours along with any bodily movement to keep it charged up. Brilliant. Awesome!! This my 3rd watch from Citizen.”

Helpful Report

Posted 1 year ago

“Never having owned a Citizen watch before, I was a little sceptical but it's brilliant! Keeps much time than either by Breitling or Orvis, which frankly now has been replaced by the Citizen, love it!”

Helpful Report

Posted 1 year ago

“This watch has many features that make t ideal as an everyday user. It is exceptionally clear in light and in dark situations, it has a day date window and it appears to be quite rugged construction. I have several Citizen watches, but this one is my daily user. Overall an excellent watch.”

Helpful Report

Posted 1 year ago

Citizen Watch UK is rated 4.8 based on 1,561 reviews