Citizen Watch UK Reviews

Name: Citizen Watch UK
Address: Citizen House, 7 Ashville Way, Berkshire, Wokingham
Rating: 4.78

4.8 Rating 1,563 Reviews

95 %

of reviewers recommend Citizen Watch UK

About Citizen Watch UK:

Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.

Citizen takes a forward-thinking, socially responsible and inclusive world view: creating quality timepieces at superior value for all citizens of the world to enjoy every minute of their time. And our deep-rooted respect for self-development guides our corporate philosophy: Better Starts Now. Whether it’s creating a better product, a better customer experience, a better planet, Citizen embraces opportunity and growth.

Visit Website

Phone:

0118 989 0333

Email:

support@citizenwatch.co.uk

Location:

Citizen House,
7 Ashville Way,
Berkshire
Wokingham
RG41 2PL

Citizen Watch UK 5 star review on 18th January 2026

319

Anonymous

Anonymous // 01/01/2019

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English

“Never having owned a Citizen watch before, I was a little sceptical but it's brilliant! Keeps much time than either by Breitling or Orvis, which frankly now has been replaced by the Citizen, love it!”

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Posted 1 year ago

“This watch has many features that make t ideal as an everyday user. It is exceptionally clear in light and in dark situations, it has a day date window and it appears to be quite rugged construction. I have several Citizen watches, but this one is my daily user. Overall an excellent watch.”

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Posted 1 year ago

“I am disappointed with the time signal reception. I have a casio that sits on my bedside cabinet and receives a signal every night without fail. This citizen doesn’t and has to be placed on a south facing windowsill, even then it doesn't always work. Admittedly the casio works from the UK time signal not Germany but I would still expect it to perform better. Otherwise it is ok.”

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Posted 1 year ago

Dear Peter, Thank you for taking the time to leave a review. I deeply apologise that you are not satisfied with the signal on your model. If you require any further assitance, please do not hesitate to contact our Service team (service@citizenwatch.co.uk) who will be able advise on the functionalities of your watch.

Posted 1 year ago

“Very fast delivery. Great looking watch which is also a bit of a conversation starter; would suit either gender.”

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Posted 1 year ago

“My favourite watch brand. Every Citizen I have is a thing of beauty and reliability!”

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Posted 1 year ago

“Highly recommended good service as always”

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Posted 1 year ago

“Very poor customer service by uninformed staff. I was told the watch would not accommodate a rubber strap ! They refused to supply one, and said they were unavailable.”

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Posted 1 year ago

Dear James, Thank you for taking the time to leave a review. I deeply apologise that you were unsatisfied with your Service experience. Unfortunately, we currently do not stock any rubber strap replacements to fit this model and we also cannot import these in from elsewhere. If you need any further assitance, please do not hesitate to contact our Support Team on: support@citizenwatch.co.uk

Posted 1 year ago

“Easy to order, quick delivery, really pleased with watch.”

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Posted 1 year ago

“Great service and a great watch. Arrived quicker than quoted - everything spot on !”

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Posted 1 year ago

“Much to my surprise as you don't normally expect a supplier to be cheaper than resellers such as Amazon, Citizen Watch UK was infinitely better and cheaper than anywhere else with much other added value too such as registrationof warranty to get 5 years ! Go there FIRST ! The only concern is that like me you might buy 3 Citizen watches ! I just need extra hands to wear them lol 😆”

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Posted 1 year ago

“Very pleased with the watch. Comfortable to wear, looks and feels robust. Dial face and features all clear and easy to read.”

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Posted 1 year ago

“Great watches had a number of these over the years”

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Posted 1 year ago

“very good delivery time. The watch itself is nice, the receiver of the gift was very happy!”

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Posted 1 year ago

“It's so good! I love it 👍”

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Posted 1 year ago

“Absolutely amazing. Smart look and for the past 2 weeks, I had the watch, they keep precise time to a second!”

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Posted 1 year ago

“I am very happy with my eco drive disney watch from you”

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Posted 1 year ago

“Watch as described perfect”

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Posted 1 year ago

“Excellent watch, very good value for money , with a first class delivery service.”

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Posted 1 year ago

“Excellent watch and very good value.”

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Posted 1 year ago

“Prompt good service”

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Posted 1 year ago

Citizen Watch UK is rated 4.8 based on 1,563 reviews