“The purchaser of my property is using this company. No communication since 5th May and when my solicitor chased they denied they had refieved the email . Even though the email is correct. I was warned away from this company and I'm glad I did. The issue now is the buyer did.... poor communication further enhances the pressures of moving house. Sort yourselves out and think about how you resolve your communication issues....”
“Pretty awful 'sausage factory' legal firm (in my opinion)
Our case handler was obviously pretty inexperienced and wasted a lot of time. One example is that we were put through a CREDAS (money laundering) check, which took a week and was completely unnecessary. We were eventually told (by them) that we could have paid our current lender direct and avoided the whole thing. I estimate we lost about £500 because we slipped off our fixed rate while they dithered.
Also, they do checks etc one after the other, when they could be doing them together. Complete waste of time.
Never had an experience like this with a conveyancer before.
Not recommended at all.”
