Cottage Beams Reviews

Name: Cottage Beams
Address: Cottage Beams Goosemoor Organics, War Field Lane, Leeds, North Yorkshire
Rating: 4.87

4.9 Rating 393 Reviews

97 %

of reviewers recommend Cottage Beams

4.9

Based on 393 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Cottage Beams 5 star review on 13th May 2025

182

Anonymous

Anonymous // 01/01/2019

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“Excellent quality beams, very professional service and communication and a very friendly. Overall, a brilliant company to deal with.”

Cottage Beams 5 star review on 21st December 2023

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Posted 1 year ago

“Lovely beam but misleading picture thinking I was getting 3 !!!!”

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Posted 1 year ago

“The installation is not good. The beam was great but the website said it would come with comprehensive fitting instructions. It was just a box with the beam and fixings - no instructions. I had to search the web for the installation video. I have seen other products such as this - where there is a plate - this is just three spikes - it is very difficult to align these - they are self stated elliptical - so even if you drill the holes accurately it can be impossible to match the three holes - There are so many easier engineering solutions to this - you guys must be mad to scrimp on this easy one.”

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Posted 1 year ago

“Excellent. Never fail to deliver superior quality beams. This is the second time I have used cottage beams. 3 years ago and recently in the last month after moving to a new home. The quality of the work is exceptional and the wood is fantastic easy to fit with screw holders at the rear as long as all level. There is a natural wood split in my new beam which is great as it shows authenticity in the wood itself as you will see in the pictures. I went for the white oak which just compliments the new fire place recently fitted. Thankyou so much again. Regards Pdevereux”

Cottage Beams 5 star review on 20th December 2023

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Posted 1 year ago

“Ordering was straightforward, took a little longer than expected to arrived but when it did arrive it was well packaged and the perfect colour match Very pleased with my purchase it is a quality product.”

Cottage Beams 5 star review on 19th December 2023

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Posted 1 year ago

“Bought the oak fire surround and couldn’t be more delighted. The product arrived quickly, quality is first class and the customer service from start to finish was outstanding. Highly recommended.”

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Posted 1 year ago

“Love our new fireplace beam. A good quality piece of Oak that looks aged. Really makes a difference to the look of the whole room. Came within the timescales and packaged well.”

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Posted 1 year ago

“A really great quality mantle. The service from the company was excellent as I had a problem at my end getting delivery and they delayed the delivery until I was ready, really great service.”

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Posted 1 year ago

“Beam is beautifully made, excellent craftsmanship , excellent quality. It looks amazing. The installation instructions were really easy to follow . Very happy with my purchase and would highly recommend this company.”

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Posted 1 year ago

“Loved the beam. Looks amazing. Sturdy and easy to install. It doesn’t get 5 stars because the log came with a prominent split. While this is to be expected - the split is long and wide. Like I say, the beam looks great and it fits perfectly. Shame about the split”

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Posted 1 year ago

“I love my beam so does the cat thankyou”

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Posted 1 year ago

“Great product. Excellent service. Would highly recommend.”

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Posted 1 year ago

“Great quality product”

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Posted 1 year ago

“Brilliant service and excellent beam easy to install looks fantastic.”

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Posted 1 year ago

“I was not sure 100% what I required what I wanted come on this website saw exactly what I required the measurements the standard outstanding”

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Posted 1 year ago

“Absolutely love my beam”

Cottage Beams 5 star review on 22nd November 2023

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Posted 1 year ago

“Fantastic product and fast delivery can not recommend enough. We brought a mantle beam and definitely be buying matching shelves next”

Cottage Beams 5 star review on 21st November 2023

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Posted 1 year ago

“Good company with quality products, only downside is using UPS as a delivery service, they could care less if the item gets delivered to the correct house. Luckily my phone number was on the box allowing the home owner to call me.”

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Posted 1 year ago

“I placed a bespoke order, which they made very easy to do, it arrived in the time stated. The quality is superb! It looks fantastic! And the price was very good! Definitely will use again and recommend to anyone!”

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Posted 1 year ago

“Lovely beam, rustic and warm, finishes off our fireplace and feels like home”

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Posted 1 year ago

Cottage Beams is rated 4.9 based on 393 reviews