Login
Start Free Trial Are you a business?? Click Here

Cradlewise Reviews

3.4 Rating 31 Reviews
58 %
of reviewers recommend Cradlewise
Read Cradlewise Reviews
Visit Website

Phone:

5109801716

Email:

reviews@cradlewise.com

Location:

479, Jessie Street
San Francisco
94103

Write Your review

Cradlewise 1 star review on 22nd February 2024
Anonymous
Cradlewise 1 star review on 22nd February 2024
Anonymous
Cradlewise 5 star review on 8th July 2022
Anonymous
Cradlewise 5 star review on 6th July 2022
Vamshi
Cradlewise 5 star review on 6th July 2022
Vamshi
Cradlewise 5 star review on 5th July 2022
Raja
Cradlewise 5 star review on 5th July 2022
Raja
11
Anonymous
Anonymous  // 01/01/2019
Beware of faulty equipment and subpar support. I bought CW for my daughter 2 1/2 years ago- it was preorder at that time and came with a VERY premium price tag. Everything worked fine for a couple months but then the crib stopped bouncing. I had reported issues on a number of occasions, but they wanted me to jump through hoops to troubleshoot-at a time where we were transitioning out of the crib and my daughter wasn’t reliant on the bouncing anymore. Fast forward to prepping for my next baby and trying to get the crib ready. We reaching out to support to finally troubleshoot the issues and now they want us to pay $500+ for a new base. For a product that’s is supposed to be “best in class”, their product, support and business model leans heavily towards profits before people. CWs has its pros, but you’ll likely be shelling out $3k+ when it’s all said and done.
Helpful Report
Posted 3 months ago
We have had this crib for less than a month. So far the camera stopped working in the middle of the night twice, and the crib stopped bouncing even though the app says the crib is bouncing. For the amount of money this crib is worth, it’s not worth the irritation of going through customer service (solutions were to unplug the crib or recalibrate, and even then takes multiple tries). Considering returning this, if this is my experience one month in, what will happen next?
Helpful Report
Posted 1 year ago
Love the idea of this crib but at this stage of production I don’t think it’s worth the money. 1. I think there should be a portable monitor included with the crib so people without smart phones (like my dad) can care for the baby. Also, I don’t like that I need to keep the app open to be able to monitor my baby. A portable monitor with the option of the app would be great 2. The app doesn’t notify me of my baby stirring. I have to go into the app and look at the messages. I even have the notification settings on. 3. The calibration doesn’t always work. The app will say my baby isn’t in the crib when he is 4. The manual doesn’t explain all the features and uses for the crib. 5. There should be buttons on the crib to activate features. The push down method doesn’t work the greatest. 6. The camera doesn’t move so if you put your baby in the wrong way or your baby moves they may be out of view if the camera. 7. The temperature reading doesn’t read accurately 8. The app always has trouble connecting- with wifi, without wifi, ect.
Helpful Report
Posted 2 years ago
Cradlewise is rated 3.4 based on 31 reviews