Cradlewise Reviews

4.1 Rating 22 Reviews
77 %
of reviewers recommend Cradlewise
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Cradlewise 1 star review on 22nd February 2024
Anonymous
Cradlewise 1 star review on 22nd February 2024
Anonymous
Cradlewise 5 star review on 8th July 2022
Anonymous
Cradlewise 5 star review on 6th July 2022
Vamshi
Cradlewise 5 star review on 6th July 2022
Vamshi
Cradlewise 5 star review on 5th July 2022
Raja
Cradlewise 5 star review on 5th July 2022
Raja
11
Anonymous
Anonymous  // 01/01/2019
The crib itself and the concept of cradlewise is great but only if the app actually worked. I’ve had this crib for a year now and the app freezes many times a week. I rely on the cradlewise monitor to inform me when baby is awake or crying since she sleeps in a different room but the monitor and app itself continues to freeze randomly and becomes unreliable. It is quite frustrating to depend on something that continues to glitch and with no actual solution from their customer support team. Never have I been able to speak to an actual person and when they finally do respond to my emails, their advice never fixes or addresses the actual problem. Again, it’s a well built beautiful crib, but the aesthetics is the only positive thing about cradlewise which is not worth the $2,000. Fix the app and have better a customer support team. Maybe then it would be worth the cost.
Cradlewise 1 star review on 22nd February 2024 Cradlewise 1 star review on 22nd February 2024
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Posted 2 months ago
It’s okay! Bluetooth is nice, camera is great, bounce repose also good. The part that ruins it is trying to connect to a second unit if you need another for some reason- constant pairing and unpairing is painful. No idea how they haven’t figured this out yet via the app. Kinda ruins the positive experience.
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Posted 7 months ago
We have had this crib for less than a month. So far the camera stopped working in the middle of the night twice, and the crib stopped bouncing even though the app says the crib is bouncing. For the amount of money this crib is worth, it’s not worth the irritation of going through customer service (solutions were to unplug the crib or recalibrate, and even then takes multiple tries). Considering returning this, if this is my experience one month in, what will happen next?
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Posted 8 months ago
So I have perhaps a bit of a unique review. We purchased Cradlewise back in January 2023 (baby is 3 months). It got delivered in early May 2023 (baby is now 7 months). The crib was supposed to arrive late April but there seemed to have been some sort of fedex issue but troubleshooting through Cradlewise was a positive experience and I commend the customer service for being so responsive and easy to work with. Now as far as the actual crib- there is no doubt it functions as intended, beautiful and sleek/minimal/simple design- a true All-In-One crib with the sound machine, camera and bounce feature all working as advertised. The app could use a bit more work as there was some lag but ultimately not a big issue at all for us. It was relatively simple to assemble and the online assembly videos are super helpful. However we still ended up returning the crib after a week but not because there was anything wrong with it. For us it was a simple issue that our baby did not need all of those features. Between January when we ordered the crib until May when we actually received it, our baby had been sleep trained and was able to put himself to sleep on his own without any need for rocking, bouncing motions- in fact his sleeping gradually improved as he transitioned from the newborn phase. So ultimately for us, the $ spent did not justify the use we actually had for it. However, both my partner and I agreed that had we known about cradlewise sooner and perhaps put in the order for the crib while I was still pregnant, we most likely would’ve found all the features that cradlewise has very useful in helping us get the precious sleep all parents need in the first few months. So for us it was a matter of wrong timing 😅 That being said the process to return the crib was simple and uncomplicated. Once again customer service was great and maintained regular communication. The disassembly video was helpful in showing us how to breakdown the crib. The hardest part was maybe putting all the pieces back into the box in a way that made it all fit together again but aside from that it went well. They inspected the crib and a refund was issued. Simple as that. TLDR;The Cradlewise is a great product to have for new parents especially- just so happened that by the time we received it, we no longer had a need for all the bells and whistles it came with to justify the expense.
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Posted 11 months ago
I ordered a crib in November. I have sent 2 emails and called to ask when the crib will get shipped. No one responds to emails and no one answers the phone. How do you get in contact with this business Makes me nervous that a new company won't respond. Sets standards for future service issues.
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Posted 1 year ago
Love the idea of this crib but at this stage of production I don’t think it’s worth the money. 1. I think there should be a portable monitor included with the crib so people without smart phones (like my dad) can care for the baby. Also, I don’t like that I need to keep the app open to be able to monitor my baby. A portable monitor with the option of the app would be great 2. The app doesn’t notify me of my baby stirring. I have to go into the app and look at the messages. I even have the notification settings on. 3. The calibration doesn’t always work. The app will say my baby isn’t in the crib when he is 4. The manual doesn’t explain all the features and uses for the crib. 5. There should be buttons on the crib to activate features. The push down method doesn’t work the greatest. 6. The camera doesn’t move so if you put your baby in the wrong way or your baby moves they may be out of view if the camera. 7. The temperature reading doesn’t read accurately 8. The app always has trouble connecting- with wifi, without wifi, ect.
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Posted 1 year ago
Excellent quality product that greatly helped my wife and I manage the sleep of our first newborn. Customer service was top notch! We strongly recommend it and love the product!
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Posted 1 year ago
Incredible! We’re all well rested. This was the greatest single purchase we made as new parents! The crib mimics the bouncing we do when holding our son in our arms. When he stirs at night the crib automatically detects the motion and starts softly bouncing to soothe him. He goes right back to sleep. It’s amazing! We started from birth and the soothing feature helped him sleep longer and longer stretches each week. This feature had our son sleeping 10-12 hours at night by the time he was 4 months old! I also love that the crib grows with him so we didn’t have to buy a new larger crib. Our son is now 13 months old and his great sleeping trend in his Cradlewise crib has continued. We are all well rested and couldn’t be happier.
Cradlewise 5 star review on 29th June 2022
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Posted 1 year ago
The most responsive team at any hour or the day! Whether it’s email or the app chat feature.
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Posted 1 year ago
My wife and I searched through endless cribs, all of which I felt were priced highly purely owing to the design/ color. In finding cradlewise I found a crib that does it all. I don't need a bassinet at all and my baby has used Cradlewise since he came home from the hospital. He has slept soundly through the night since 6weeks. He is three months now and sleeps a solid 11 hours every night. This crib is a steal for all it offers - built in camera, sounds, rocking, and sleep monitoring- not to mention it's beautiful design. There is a team on hand ready to answer any query or concern I have while using the app, and improving on the technology with every app update. I feel listened to and looked after as a consumer.
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Posted 1 year ago
We love our cradlewise crib! It truly is a smart crib that bounces and soothes baby. It is also very modern and stylish. My only complaint is the app - it is getting up to speed, but lacks an "excellent" functionality thus holding me back from the 5 star rating. Even still, I highly recommend this crib and have no regrets! My baby seems to love it too.
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Posted 1 year ago
We would absolutely buy the cradle again. Our little guy is 14 months old now and is such a great sleeper. Given our complete inexperience and lack of plan, we have to attribute this to the cradle. It catches him as he is stirring and bounces him back to sleep and prevents him from waking fully the majority of the time. We haven't experienced many dreadful sleep regressions and have generally been pleasantly surprised by how uninterrupted his sleep is. The built-in camera is also great for checking on him and taking cute sleep baby pictures in the middle of the night. I am also pleased that it looks like we may be able to use this as his bed until his second birthday and move him right into a toddler bed. So, we won't ever need any other crib. The constructive criticism I would give: the app needs some work (e.g., we often have to restart it because it freezes and we haven't felt the data about his sleep history is accurate). The sound monitor has never been super-clear. Also, in future iterations, they can hopefully make the bounce a bit quieter. Now that it's in the nursery, the bouncy noise is mostly drowned out by the white noise machine. But we kept it in our room for the first months and when it was close to mom's side of the bed, she could definitely hear it.
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Posted 1 year ago
Cradlewise had been a game changer in our family! Our now 6 month old son, started using at 4 months, loves the soft bouncing motion. This is the first time he doesn’t cry going into his bassinet for naps and bedtime. We enjoy the larger crib space because our little guy is very long for his age. Our initial problem was our son not being able to stay asleep and waking up almost every hour. The cradlewise gently starts bouncing when it detects waking therefore keeps him asleep longer and he wakes well rested and happy! Love our smart crib!
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Posted 1 year ago
This crib is a game changer! I bought this crib because my husband was only going to have 2 weeks of paternity leave and I knew I would struggle handling nights on my own, and I was searching online for smart cribs or other devices to help babies sleep better. The only one I had heard about before was the Snoo but I had a really hard time justifying the price tag given that you could only use it for a few months. Luckily I saw an ad for the Cradlewise! What I love about it: - It's so quiet, so that I don't get woken up by the noise. -There are settings around how responsive it is, which we are currently using to help with sleep training. -The materials are high quality. -It's beautiful! It really is a gorgeous crib -I love that you can use it for up to 2 years! One less baby item to buy that you only use for a short time. We figured that the alternative was to get a night nurse when the sleep deprivation got really bad but with the Cradlewise we felt we didn't need it, and we were right. -Audio (white noise) and camera are built in. So yet another baby item we didn't need to buy. One big benefit is that because my baby spends more time in deep sleep she is already used to sleeping for longer stretches at night as we wean her off the bouncing. And I still have the flexibility to turn bouncing back on as needed.
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Posted 1 year ago
We love that our Cradlweise crib has a built-in monitor so we can keep an eye on our little one, as well as lovely music and sleep sounds. We especially appreciate being able to control the settings via our phone apps! Overall a great crib, and we're so happy to have this addition to our nursery.
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Posted 1 year ago
Cradelwise has been a savior. Allowing us some quiet dinner time and peaceful night's sleep. Our son is a short sleeper and cradlewise helps keep him asleep for longer! I was a bit apprehensive at first because there are a lot of "smart" products out there that don't work. But Cradlewise is amazing and really does help my son sleep better. I would definitely recommend this as a must buy for all parents!
Cradlewise 5 star review on 23rd April 2022
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Posted 2 years ago
The team at Cradlewise has been so helpful and it’s clear they really care about their customer families. I am happy to be part of the Cradlewise family. My son has been using his crib almost a year now!
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Posted 2 years ago
Cradlewise is more than a 5 STAR Experience! Unparalleled on every level. The design is minimalist, chic and my husband's favorite thing about the crib. My favorite things? Where do I start. As a 1st time Mommy, this crib is an extra pair of hands throughout the night, excellent engineering, and incredible tech. You might be getting it because the technology that comes with a smart crib is attractive, but this is on another level. The team at Cradlewise is comprised of the kindest people ready to help at every turn if you have any issues at all. Their customer service is top notch! Now let's talk "GrannyCam"! The app experience is beyond the crib experience because now you get to have caretakers within the app. This allows family members to peek in on baby through the app on their phones whenever they like. I text my Mom in Oklahoma to say "GrannyCam is on if you want to tune in." This means, he is sleeping and you can watch his little tummy breathing up and down. It is such a sense of connectivity when miles might separate you otherwise. Do you like sleeping? So do I! At 3.5 months, my baby boy was sleeping through the night. The bounce is adjustable and so is the music on the crib. Game changer! Stop researching cribs and go with Cradlewise! You'll be so happy that you did. Being rested and being present with your child will make all the difference. Thank you Cradlewise for this wonderful invention!
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Posted 2 years ago
We absolutely love our Cradlewise. The overall quality; from the bed, to the app, to even the tools they send just to put together the bed our premium quality. The bed has been such a game changer… our little 3 month old sleeps 10 hours straight through the night. In addition to the bed itself, the team at Cradlewise have been absolutely amazing in there accommodations to help us with any issues that came up or tending to any requests we made. This was for our second child and the only thing that makes me upset is I didn’t have it for my first!
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Posted 2 years ago
Cradlewise smart crib has been a lifesaver for me. Its easy to use and very easily adjustable to meet your child's requirements. My son has shorter sleep cycles and needed a lot more bounce. And over time the bounce requirement reduced and the crib learned that and adjusted accordingly. The app is easy to use as well and I can use my phone or Ipad to keep an eye on him because of its built in camera. Radhika and team have been great at answering any questions and helping me understand the product more to help with my son's sleep like what white noise to use for better sleep. My sleep has been so much better because of this and I am glad I decided to get it.
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Posted 2 years ago
Cradlewise is rated 4.1 based on 22 reviews